ABOUT
ILLUSTRATE
MEDIA
The definition of illustrate is ‘to serve as
an example’ and that’s the heart behind
everything we do.
Illustrate was founded in 2010 by Scott Jones with a heart to make a real difference in the world of de-sign and business. We have grown from strength to strength over a number of years and have influ-enced a wide range of industries with our innova-tive and personal approach to design. Each of our staff members have one hour per day dedicated to research and to expanding their knowledge; this is our guarantee to customers that what we produce will always be on the cutting edge, ahead of the curve and will serve you best.
Operating with a standard of excellence, we in-tend to serve as an example to other designers and businesses that getting lazy about growth isn’t the way forward, but that building strong relationships and dedicating ourselves to ongoing education will see us growing together as strong companies and charitable organisations. Our team of designers, developers and support staff are confident that you will love our work and be proud to display it as your own.
WEBSITE
DESIGN
When you’re spending money on great de-sign to help grow your business, you need the most relevant and future-proof website out there. So using the latest technology we deliv-er websites that are built ahead of the curve in industry trends. We believe that too many web companies are lazy in their approach to aiding your growth and so we work hard to accom-plish great results on your behalf.
We are specialists in Wordpress
content management software, used to power your websites and help make it eas-ier for you and your staff to make updates and adjustments.
The websites we build are initially optimised to provide the best results in search engines like Google, Yahoo and Bing, making your ongoing SEO more effective. Having lengthy experience we are able to de-sign and build websites for all industries and varied types of organisation, from local to na-tional, charity to corporation.
Design for the 21st century.
All websites are built to adapt
to mobile devices as standard.
w
G
RESPONSIVE
WEBSITES
What is Responsive Website Design?
Thanks to some of the latest web coding and technology we are able to produce one web-site that covers all devices. Webweb-site develop-ers used to have to build a desktop vdevelop-ersion of each website and then create a separate ver-sion that would work well on mobile phones. Responsive website design allows us to de-sign with mobiles, tablets and desktops in mind, developing a website that will work flexi-bly between all three types of device, meaning that every individual gets the optimum viewing experience for the size of their own screen. This method of design is highly cost effective and allows us to deliver great value for money. We’re also able to develop ‘Retinised’ versions of images on your website so that iPhone, iPad and Mac users with Retina screens always see crisp, clear images on their devices.
Now you only need one
website for all computers,
tablets and smartphones.
WEBSITE
MANAGEMENT
Stay Updated, Stay Ahead
We’re proud to provide incredible website management packages that are designed to help your business and your online content stay updated, fresh and ahead of the game. With growing technology comes increasing risk from hackers, viruses and fraud. Keeping your website and customers safe is of high im-portance - we have a dedicated team set up to help with this, as well as regular backups, content updates and support for your staff. Our website management packages have been developed to allow you to concentrate on the important day-to-day running of your business leaving us to look after the technical and security aspects of your website and its data.
Providing our website management custom-ers with a dedicated freephone support num-ber, our expert team are ready to help in as-sisting you with the ongoing growth of your business and in reaching your audience online.
Main Package Features:
24 or 48 hour response times. We’ll always try our absolute best to make your requested de-sign and content changes within the set time-frame on the package you choose. Anything you’d like to change about your website, we can do it for you.
Regular updates and security checks. It’s im-perative that you stay on top of website secu-rity, so we make sure your site always has the latest security updates.
Backups and restoration. If anything happens to your content or your staff make a mistake, we store regular backups of your website on a remote server, ready to restore to a previous version. This way, if anything goes wrong, we always have an updated copy of your data.
Search engine optimisation. To make sure Google ranks your website well in its results we can regularly analyse and adapt your con-tent in response to your website’s position in specific search results.
Great Design
With 70% of our team members having a back-ground in design, you can be confident that you’re getting the very best, most relevant and really eye-catching materials to create a strong brand and promote yourself effectively.
Having the latest high-speed computers and design applications, we can quickly work to create strong visual results for your business or charity.
Our Background
Our design knowledge extends to the great marketing and advertising companies that we have worked with over a number of years, meaning that we have become familiar with best practices in effectively reaching and cap-turing an audience.
We’re all about open conversations and shar-ing ideas to quickly reach your design and mar-keting goals.
DESIGN &
BRANDING
What We Can Offer
There are so many different aspects to design, but here’s a short amount of the full list of de-sign services we can offer:
Logo Design Letterheads Email Signatures Business Cards Web Banners Advertisements T-shirts & Clothing Company Portfolios Brochures Restaurant Menus Leaflets/Flyers Product Branding PSD Templates Signage Billboard Design Social Media Identity
Perfect Print
Now that’s a big claim, but we really do stand by our amazingly high quality of print. It mat-ters to us that your customers can take hold of the very best quality paper stock with crisp printed designs. To see and feel the quality of your branding is to feel the quality of your business.
The best thing is, we’re able to maintain in-credibly competitive prices too!
Business Cards Leaflets & Flyers Restaurant Menus Stickers & Labels Adhesive PVC Posters
Display Banners Building Signage Booklets & Brochures Event Tickets T-Shirts Letterheads Product Packaging Canvases Presentation Folders
HIGH
QUALITY
PRINTING
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About Our Customer Support
In 2013 we hired Kyle Nel, former head of customer service at the UK’s 15th largest web company, in a bid to further expand our ability to provide amazing support to our cus-tomers.
This has proven a great success for us, and more importantly, for our customers. We’re incredibly proud to be providing the very highest in customer service quality.
Benefits to Your Business
Not many design companies understand the importance of ongoing support - but we do! You can be confident knowing that we’ve got you covered with advice and knowledge and that our expert help is always available. Each of our website customers get access to a level of complimentary support and can gain advice from our team, alongside access to ongoing connections to our partners who can further help in your business growth.
Customer Service Knowledge
The customer support team are not just there to answer your calls and take notes on your questions; the team is made up of web experts and developers who are great at un-derstanding your needs and are able to help you straight away.
Support staff purposely avoid technical jar-gon, knowing that their job is to help you feel at ease in dealing with your website.
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👍
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Dedicated Support Freephone:
08000 588 559
Support Directly by Email:
Online Support Desk:
illustratemedia.co.uk/support
