Vision Mission Purpose
Catawba Valley Community College
Health Information Technology Workforce Development Program
Vision
CVCC will be the preeminent educational institution training our service area’s front line medical and IT
workforce to maximize the use of health information technology at the point of care and communicate
essential information to collaborative providers.
Mission
Our Mission is to educate front line medical and IT workforce in our service area, to maximize
“meaningful use” of electronic health records and associated health information technology to assist in
medical decision making, coordinating care, assuring appropriate reimbursement, and reducing healthcare
costs.
Purpose
The CVCC Health Information Technology Workforce Development Program will train 150
front line medical and IT personnel per year to a level of competency enabling them to assume
new jobs, advancements, or retain positions that otherwise would have been lost due to
implementation of advanced technology.
Tag Line
Funded by the American Recovery and Reinvestment Act
Member of a consortium of 21 community colleges with Certified Health Information Programs.
Service Area 37 counties
CVCC’s Count Service Area includes: Alexander County, .Alleghany County,, Ashe County, .Avery
County, .Buncombe County, .Burke County, Caldwell County, .Catawba County, .Cherokee County,
.Clay County, .Cleveland County, .Davidson County, .Davie County, .Forsyth County, .Graham County, .Guilford County, .Haywood County, Henderson County, .Iredell County, .Jackson County, .MaconCounty, .Madison County, .McDowell , County, .Mitchell County, .Polk County, .Randolph County,
.Rockingham County, .Rowan County, Rutherford County, .Stokes County, .Surry County, .SwainCounty, .Transylvania County, .Watauga , County, .Wilkes County, .Yadkin County, .Yancey County
There are six roles:
Practice Workflow and Information Management Redesign Specialist
Clinician / Practitioner Consultant
Implementation Support Specialist
Implementation Manager
Technical / Software Support Staff
Trainer
CVCC will be training for 2 roles,
Technical / Software Support Staff and
Health Information Systems Trainers.
Colleges have been asked to make a special effort to enroll as many students from the following
categories as possible.
Unemployed or underemployed/ in urban, suburban and rural areas
Veterans seeking re-entry into the civilian workforce
Dependents of active military personnel and veterans
Disabled
African Americans
Native Americans
Hispanics
Appendix C ─ Health IT Workforce Curriculum Components
Category Component Name Component Description 1 Health Introduction to Health Careand Public Health in the U.S.
A survey of how health care and public health are organized and services delivered in the U.S. Covers public policy, relevant organizations and their interrelationships,
professional roles, legal and regulatory issues, and payment systems. Must also address health reform initiatives in the U.S.
2 Health The Culture of Health Care For individuals not familiar with health care, this course addresses job expectations in health care settings. It will discuss how care is organized inside a practice setting, privacy laws, and professional and ethical issues encountered in the workplace.
3 Health Terminology in Health Care and Public Health Settings
Explanation of specific terminology used by workers in health care and public health. Note that this is NOT a course in data representation or standards.
4 IT Introduction to Information and Computer Science
For students without an IT background, provides a basic overview of computer architecture; data organization, representation and structure; structure of programming languages; networking and data communication. Includes basic terminology of computing.
5 Health IT History of Health Information Technology in the U.S.
Traces the development of IT systems in health care and public health, beginning with the experiments of the 1950s and 1960s and culminating in the HITECH act. Introduces the concept of meaningful use.
6 Health IT Health Management Information Systems
A “theory” component, specific to health care and public health applications. Introduction to health IT standards, health-related data structures, software applications; enterprise architecture in health care and public health organizations.
7 Health IT Working with Health IT Systems
A laboratory component. Students will work with simulated systems or real systems with simulated data. As they play the role of practitioners using these systems, they will learn what is happening “under the hood.” They will experience threats to security and appreciate the need for standards, high levels of usability, and how errors can occur. Materials must support hands-on experience in computer labs and on-site in health organizations.
8 Health IT Installation and Maintenance of Health IT Systems
Instruction in installation and maintenance of health IT systems, including testing prior to implementation. Introduction to principles underlying configuration. Materials must support hands-on experience in computer labs and on-site in health organizations.
9 Health IT Networking and Health Information Exchange
More in-depth analysis of data mobility including the hardware infrastructure (wires, wireless, and devices supporting them), the ISO stack, standards, Internet protocol, federations and grids, the NHIN and other nationwide approaches.
10 Health IT Fundamentals of Health Workflow Process Analysis & Redesign
Category Component Name Component Description
11 Health IT Configuring EHRs A practical experience with a laboratory component, addressing approaches to assessing, selecting, and configuring EHRs to meet the specific needs of customers and end-users.
12 Health IT Quality Improvement Introduces the concepts of health IT and practice workflow redesign as instruments of quality improvement. Addresses establishing a culture that supports increased quality and safety. Discusses approaches to assessing patient safety issues and implementing quality management and reporting through electronic systems.
13 Health IT Public Health IT For individuals specifically contemplating careers in public health agencies, an overview of specialized public health applications such as registries, epidemiological databases, biosurveillance, and situational awareness and emergency response. Includes information exchange issues specific to public health.
14 Environment Special Topics Course on Vendor-Specific Systems
Provides an overview of the most popular vendor systems highlighting the features of each as they would relate to practical deployments, and noting differences between the systems.
15 Environment Usability and Human Factors Discussion of rapid prototyping, user-centered design and evaluation, usability; understanding effects of new technology and workflow on downstream processes; facilitation of a unit-wide focus group or simulation. 16 Soft Skills Professionalism/Customer
Service in the Health Environment
Development of skills necessary to communicate effectively across the full range of roles that will be encountered in health care and public health settings.
17 Soft Skills Working in Teams An experiential course that helps trainees become “team players” by understanding their roles, the importance of communication, and group cohesion.
18 Soft Skills Planning, Management and Leadership for Health IT
For those preparing for leadership roles, principles of leadership and effective management of teams. Emphasis on the leadership modes and styles best suited to IT deployment.
19 Other Introduction to Project Management
An understanding of project management tools and techniques that results in the ability to create and follow a project management plan.
20 Other Training and Instructional Design
Course Name / Content / Contact Hours / Order
Unit
Contact
Hours
Order
Role
1 2 3 4
Resources / Activities
Professionalism/Customer Service in the Health Environment:
Development of skills necessary to communicate effectively across the full range of roles that will be encountered in health care and public health settings. Ref: (16)
35-40
1
■ ■ ■ ■
1. Internet Connectivity
Working with Health IT Systems: A laboratory component.
Students will work with simulated systems or real systems with simulated data. As they play the role of practitioners using these systems, they will learn what is happening “under the hood.” They will experience threats to security and appreciate the need for standards, high levels of usability, and how errors can occur. Materials must support hands-on experience in computer labs and on-site in health organizations. Ref: (7)
22-44
2
■ ■ □ □
1. Internet Connectivity.
2. Power Point
Usability and Human Factors: Discussion of rapid prototyping,
user-centered design and evaluation, usability; understanding effects of new technology and workflow on downstream processes; facilitation of a unit-wide focus group or simulation. Ref: (15)
19.5
2
□ □ ■ ■
1. Computer internet connectivity (optional /
recommended;
2. Computer speakers;
3. Flash and multimedia player capabilities
(Optional / Recommended)
Installation and Maintenance of Health IT Systems:
Instruction in installation and maintenance of health IT systems, including testing prior to implementation. Introduction to
principles underlying configuration. Materials must support hands-on experience in computer labs and hands-on-site in health organizatihands-ons. Ref: (8)
24-60
3
■ ■ □ □
1. One server and set of EMR software for eash
independent team of students (team expected to be
3-5 students.
2. Access to server and EMR resources
Training and Instructional Design: Overview of learningmanagement systems, instructional design software tools, teaching techniques and strategies, evaluation of learner competencies, maintenance of training records, and measurement of training program effectiveness. Ref: (20)
4-9
3
□ □ ■ ■
1. Computer,
2. Micro soft Office,
3. Learning Management System,
4. video camera, and
5. Editing software
The Culture of Health Care: For individuals not familiar withhealth care, this course addresses job expectations in health care settings. It will discuss how care is organized inside a practice setting, privacy laws, and professional and ethical issues encountered in the workplace. Ref: (2)
30-36
4
□ □ □ ■
TBD
Networking and Health Information Exchange: More in-depth
analysis of data mobility including the hardware infrastructure (wires, wireless, and devices supporting them), the ISO stack, standards, Internet protocol, federations and grids, the NHIN and other nationwide approaches. Ref: (9)
36
4
■ ■ □ □
1. A computing environment with document
creation capability
2. Internet connectivity
Health Management Information Systems: A “theory”
component, specific to health care and public health applications. Introduction to health IT standards, health-related data structures, software applications; enterprise architecture in health care and
35-50
4
□ □ ■ □
1. Internet connectivity,
Course Name / Content / Contact Hours / Order
Unit
Contact
Hours
Order
Role
1 2 3 4
Resources / Activities
public health organizations. Ref: (6)
3. Instructor capability to assess needs of learners
and to appropriately formulate courses to meet
those needs.
4. Pre-assessment to determine students needs
entry level of knowledge.
5. Qualified instructor with appropriate education
and experience in order to effectively provide
instruction.
6. Ability to have hands on interaction with a
variety of software and hardware to effectively
introduce students to those concepts.
7. Post assessment to assess theoretical
knowledge and competence.
Configuring EHRs: A practical experience with a laboratory
component, addressing approaches to assessing, selecting, and configuring EHRs to meet the specific needs of customers and end-users. Ref: (11)
30
5
■ ■ □ □
1. Laboratory electronic Health Record with
access to configuring functions
Introduction to Health Care and Public Health in the U.S. A
survey of how health care and public health are organized and services delivered in the U.S. Covers public policy, relevant organizations and their interrelationships, professional roles, legal and regulatory issues, and payment systems. Must also address health reform initiatives in the U.S. Ref: (1)
36
5
□ □ □ ■
TBD
Introduction to Healthcare Information and Computer Science: For students without an IT background, provides a basic
overview of computer architecture; data organization,
representation and structure; structure of programming languages; networking and data communication. Includes basic terminology of computing. Ref: (4)
36-44
6
■ □ ■ □
1. Internet Connectivity,
2. Program Environment for Unit 5 (Microsoft Office) 3. Database Server for Unit 6
Special Topics Course on Vendor-Specific Systems: Provides
an overview of the most popular vendor systems highlighting the features of each as they would relate to practical deployments, and noting differences between the systems. Ref: (14)
12
6
■ ■ □ □
1. Computer.
2. Internet connectivity Optional
Numbers in Role Column Indicate Role / Background
2550 Highway 70, SE
Hickory, NC 28602 828-327-7000
Health Information Technology Workforce Development Program
Program Criteria
1. To be admitted, students must have a minimum of 2 years of verifiable experience in either healthcare or
information technology or a mixture of associate’s level degree and 1 year experience in respective fields. .
2. Students who complete the workforce role in under six months from the start date may be eligible to receive a
stipend covering up to 100% of the tuition, until the stipend funding is exhausted. Students who take longer than 6
months to complete will not qualify for the tuition reimbursement.
3. Federal stipends are only available for one role per student. Students electing to complete more than one
workforce role will not be eligible for additional stipends.
4. Students who do not finish within six months from the start date will be required to pay an additional $180.00 for
a 12 week extension. If the extension expires, without the student completing the curriculum, that student will be
withdrawn from the program. Students will need to re-apply for admission if they wish to finish.
5. Students are encouraged to sit for the competency exam (first 27,500 exams are free to students – available
beginning in February 2011).
6. Students must abide by Catawba Valley Community College’s policies including academic honesty and student
responsibilities.
7. Students must have knowledge of basic computer software applications such as Word, Excel, and email for this
online program as well as access to computer with internet access, adequate computer storage and ability to run
distance learning programs.
8. In order to successfully complete a workforce role, it is estimated that students will need to spend a minimum of
10-20 hours a week completing assignments, readings, and exams.
9. A clinical internship or capstone course may be required for some workforce roles. A background check and drug
screen may be required by your clinical site. The costs associated with these items are the responsibility of the
student. Travel may be required to complete practical experience. Proof of immunizations and current 2-step TB
test may also be required.
10. Other policies and online instructions will be provided upon admission.
11. Only applications with all required supporting documents will be processed.
12. Payment is due and payable within 5 business days of notification of acceptance to the program.
13. Applications will be reviewed. Acceptance is dependent on experience and educational background. Students will
be notified by email of status once application is processed.
14. Application requirements are subject to change without notice.
CATAWBA VALLEY COMMUNITY COLLEGE (Non-Credit)
Registration Form
Tobacco Free Campus effective August 1, 2009
Name
Last First Middle/Maiden (Check address type)
Address: Home
Other mailing address Employer or Agency
City State Zip County of Residence
Home Phone - - Work Phone _____-______-_______ E-Mail Address_____________________________ 65 Years Student ID# (if known) __________ SS# ____________________ Date of Birth (required)_______________or Older?_______ Disclosure of your social security number is voluntary. However, certain State agencies may require social security numbers for verification.
Ethnic (1) White (2) Black (3) American Indian (4) Hispanic (5) Asian (6) Other Gender (F) Female (M) Male
Check Employment Status (E1) Employed 1 – 10 Hours (R) Retired
(E2) Employed 11 – 20 Hours (UN) Unemployed-Not Seeking Employment (E3) Employed 20 – 39 Hours (US) Unemployed-Seeking Employment (E4) Employed 40 or More Hours
Circle Highest Grade Completed 0 1 2 3 4 5 6 7 8 9 10 11 12 OR
Check Highest Educational Level (--) GED_____ (13) Adult High School Diploma_____ (14) Post High School Vocational Diploma_____ (15) Associate Degree______ (16) Bachelor’s Degree______ (17) Master’s Degree or Higher______ If under 18 years of age, written permission from your high school must be on file. Name of high school
Is your tuition being paid by an agency/organization? If yes, what organization?____________________________________ Written authorization for billing from the organization must be on file.
Signature (Required) Date
Class Title Dates _____________ Days Time Location _________ For Office Use Only
Term ______________________ Course/Section # ______________________________________________________________
$ $ $ $ $ $ --
Tuition CPR Cards Lab Fees Textbooks Insurance Other -- For Third-Party Billing Authorization to Bill on company/organization letterhead must be attached. Name of Organization
Withdrawal Date Transfer To Tuition/Fees
Refund Amt. $ Reason Processed By Date Sent to BO
Please make checks payable to Catawba Valley Community College. Mail payment and registration form to CVCC, Corporate & Continuing Education, 2550 Hwy. 70 SE, Hickory, NC 28602 or fax to 828-322-5455 with credit card information, purchase order or billing authorization letter.
Registered Credit Datatel
Health Information Technology Workforce Development Supplemental Registration
To be considered for admissions to the program prospective students must provide the following information
______________________________________ ______ - ____ - _______ ____________________
Last Name First Name MI SSN Date of Birth (dd/mm/yyyy)
I am applying to the HITECH Workforce Program based on the following criteria and I must submit documents required by my selection to be considered for enrollment. Must select one of the following:
_____ Education background Resume
Official transcript
_____ Experience in related fields Resume
Verifiable Employment Letter(s) from employer(s) with contact info, job description & employment date to validate history of experience.
_____ Education and Experience Resume
Official transcript
Verifiable Employment Letter from each employer including contact info, job description & employment dates to validate history of experience.
Choose the Workforce Roles for which are you applying? (Mark as 1 and 2, if applicable)
□ Health Information Systems
Trainer ________□
Technical/Software Support Specialist ________Have you previously been enrolled in another college for the HITECH Workforce Program (covered under the cooperative agreement funded by the ONC named Community College Consortia to Educate Information Technology Professionals in Healthcare)?
No ______ Yes ______ If Yes, indicate what college & state ______________________________ Have you received any stipends for completion of any HITECH Workforce Program at any college? No ______ Yes ______ If Yes, indicate what college & state ______________________________
I have read and understand the information related to the program, including the admission criteria. I attest that my
information provided to Catawba Valley Community College on this application is true and correct. I understand that the cost of the continuing education workforce role is $180.00 per 12 week session and is subject to change without notice.
___________________________________________________
______________________
Signature Date
Funding for this program was made available through the US Department of Health and Human Services, Office of the National Coordinator, award number 90CC0078/01 under the American Recovery and Reinvestment Act of 2009 Public Law 111 -5: Information Technology Professionals in Health Care: Community College Consortia to Educate Information Technology Professionals in Health Care.
For Office Use Only: Student ID: ________________ Verification of employment: ______________________________________ Transcripts: ______________________________ Workforce Role Start Date: __________________
Student Notification Date_________________ Payment Type: ____________________Date Received ________________________
