CDS 2015 Survey Module 5 | Data Centers
Survey Errata
©2015 EDUCAUSE. Reproduction by permission only. This is Module 1 of the EDUCAUSE Core Data Service Annual Survey. Colleges and universities use the CDS benchmarking service to inform their IT strategic planning and management. Learn more on the Core Data Service website.
Module 5 | Data Centers
This module includes questions about data center configuration and services provided by central IT. Data centers are defined as facilities housing one or more servers or mainframes, associated storage, peripherals, plus power and cooling systems designed specifically for computing environments in either a production or disaster recovery capacity, but not separate network operation center(s) or telephone switch facilities. This is an optional module. In responding to the survey questions in this module, unless specified otherwise, please enter data that describe your IT environment during the prior fiscal year (FY 2014-2015). Prior fiscal year is defined as the most recent fiscal year ending before July 1, 2015.
NOTES:
Unless otherwise specified, all questions in this survey request data for the prior fiscal year.
Throughout the survey, "central IT" refers to the centralized information technology services and support organization reporting to the highest-ranking information technology administrator/officer in the institution. For CDS participants from central offices of multicampus systems and community college districts, "institution" refers to the central office only, not the entire multicampus entity. For all other participants, Institution refers to the individual college or university (typically referred to as a campus).
Please refer to the CDS glossary for definitions of other terms in the survey.
Questions 2–11 are only displayed based on your response to Question 1.
Next Module 5 | Data Centers
Q1 | Data Center Management Q13 | Cloud Services
Q14 | Data Center Disaster Recovery Q15-16 | Supplemental Information Q17-20 | Module Feedback
CDS 2015 Survey Module 5 | Data Centers ${m://LastName}
Survey Errata
Data center hosting was located on our campus.
We used hosting services within our multicampus system or district.
We used hosting services at a shared or state/consortia facility (not within a multicampus system or district). We used commercial data center services.
Our institution provided data center services for other institutions.
Our institution provided data center services or managed data centers on behalf of a shared service or consortium. Other (please specify)
Our institution does not use any data centers. Q1 | Data Center Management
Module 5 | Data Centers Q1 | Data Center Management
1. Which statements apply to the management of data centers at your institution during the prior fiscal year? (Check all that apply.)
NOTE:
If your institution did not host data center services, questions 2-11 will not be displayed.
For the purposes of this module, the term data center is defined as: One or more facilities housing one or more servers or mainframes, associated storage, peripherals, plus power and cooling systems designed specifically for computing environments in either a production or disaster recovery capacity, but not separate network operation center(s) or telephone switch facilities. For the purposes of this module, the term Disaster Recovery Data Center is defined as: A data center with the necessary storage, compute, and communications capacity to resume operations of mission-critical systems in the event the primary data center(s) are unavailable.
Q2 | Number of Data Centers
Module 5 | Data Centers Q2 | Number of Data Centers
2. How many data centers were managed by each of the following units during the prior fiscal year? NOTES:
If the unit did not manage any data centers please enter 0.
Acceptable responses for "other" include: 0, with no description in the other write-in box; a number greater than 0 with a description in the other write-in box; or "unable to estimate" with a description in the other write-in box.
Questions 3 - 7 refer to data centers managed by central IT only and will only be displayed if you identify the management of data centers by central IT below.
Average hours per week
Unable to estimate
We did not have a data center staffed with on-site personnel.
Network operations center (NOC) Telephone switch center
Not applicable - neither center was co-located with the central IT data center
Number of data centers Unable to estimate Central IT
Other administrative units Academic units
Other units (Please describe below)
Other units
Q3-4 | Data Center Support
Module 5 | Data Centers Q3-4 | Data Center Support
3. How many hours per week was(were) the central IT data center(s) staffed by on-site personnel? NOTE:
If central IT hosts more than one data center, please provide average hours per week across all central IT data centers.
24 hours of service 7 days per week would be entered as 168; 8 hours of service 5 days per week would be entered as 40, etc.
4. Which of the following were co-located with the central IT data center(s) at your institution?
Q5 | Data Center Occupancy
Q5 | Data Center Occupancy
5. What percentage of your institution's central IT data center(s) was occupied by the following? NOTES:
Data center is defined as one or more data centers that serve enterprise systems in either a production or disaster recovery capacity. Excludes facilities housing departmental or program related systems.
If your institution had more than one data center please estimate total percentages across all data centers. For example: an institution with two data centers of equal size, one 50% occupied by rack space for enterprise applications and another 25% occupied by rack space for enterprise
applications would be 37.5% occupied by rack space for enterprise applications.
Acceptable responses for "other" include: 0, with no description in the other write-in box; or a number greater than 0 with a description in the other write-in box.
Percentage Rack space or a separable area for enterprise applications 0 % Rack space or a separable area provisioned for
department-owned equipment 0 %
Rack space or a separable area provisioned for systems
owned by other institutions or consortia 0 %
Rack space or a separable area provisioned for
high-performance computing (HPC) 0 %
Other (Provide percentage here; describe other elements
below) 0 %
Total 0 %
Other element
Q6-7 | Data Center Server Types
Module 5 | Data Centers Q6-7 | Data Center Server Types
6. What percentage of your institution's central IT data center(s) was comprised of the following server types?
NOTE: Acceptable responses for "other" include: 0, with no description in the other write-in box; or a number greater than 0 with a description in the other write-in box.
Percentage
Stand-alone servers 0 %
Rack-mounted servers 0 %
Blade servers 0 %
Other (Provide percentage here; describe other server type
below) 0 %
Total 0 %
Other server types
7. What percentage of your institution's central IT data center(s) was comprised of the following server types?
NOTE: Acceptable responses for "other" include: 0, with no description in the other write-in box; or a number greater than 0 with a description in the other write-in box.
Percentage
Physical servers 0 %
Virtual servers 0 %
Other (Provide percentage here; describe other server type
below) 0 %
Total 0 %
Other server types
Q8 | Data Center Operating Systems
Q8 | Data Center Operating Systems
8. What percentage of servers in your institution's central IT data center(s) had the following operating systems?
NOTE: Acceptable responses for "other" include: 0, with no description in the other write-in box; or a number greater than 0 with a description in the other write-in box.
Percentage
Unix 0 %
Linux 0 %
Windows 0 %
Other (Provide percentage here; describe other operating
system below) 0 %
Total 0 %
Other operating system
Q9 | Data Center Power Sources
Module 5 | Data Centers Q9 | Data Center Power Sources
9. What percentage of primary and secondary power operating your institution's central IT data center(s) was drawn from the following sources?
NOTE: Acceptable responses for "other" include: 0, with no description in the other write-in box; or a number greater than 0 with a description in the other write-in box.
Primary -power source used for
routine operations.
Secondary -short-term power source
used when primary is temporarily unavailable.
Tertiary -power source used when
primary will be unavailable for an extended period of time.
Public grid 0 % 0 % 0 %
Alternate public grid 0 % 0 % 0 %
Campus-generated power 0 % 0 % 0 %
Dedicated on-site generator 0 % 0 % 0 %
Shared on-site generator 0 % 0 % 0 %
UPS battery 0 % 0 % 0 %
Separate battery backup 0 % 0 % 0 %
Flywheel 0 % 0 % 0 %
Other (Provide percentage here; describe other
power source below) 0 % 0 % 0 %
Total 0 % 0 % 0 %
Other power source
Q10 | Data Center Storage Systems
Module 5 | Data Centers Q10 | Data Center Storage Systems
10. Please describe the status of the following storage systems in data centers at your institution as of June 30, 2015. Deployed broadly Deployed sparsely In planning Experimenting/ considering Considered, not pursued No discussion to date a. SCSI-Attached storage b. Network-Attached storage (NAS)
c. Storage Area Network (SAN) d. All flash/SSD SAN
e. iSCSI f. FCOE
g. Other (select status here; describe other storage system below.)
Other storage system
Q11 | Data Center Environment
Module 5 | Data Centers Q11 | Data Center Environment
11. Please describe the status of the following environmental controls in data centers at your institution as of June 30, 2015. Deployed broadly Deployed sparsely In planning Experimenting/ considering Considered, not pursued No discussion to date a. Chillers b. Generators
c. Pre-action (dry pipe) for fire suppression
d. Wet pipe for fire suppression e. Clean agent for fire suppression
f. Other (select status here; describe other environmental control below.)
Q12 | Data Center Monitoring
Module 5 | Data Centers Q12 | Data Center Monitoring
12. Please describe the status of the following monitoring systems in data centers at your institution as of June 30, 2015. Deployed broadly Deployed sparsley In planning Experimenting/ considering Considered, not pursued No discussion to date a. Access control policy
b. Electronic access control c. In-room environmental monitors
d. Energy management system e. In-room video surveillance f. On-premise service availability monitoring
g. Off-premise service availability monitoring h. NOC services (internal) i. NOC services (external) j. Other (select status here; describe other monitoring system below.)
Other monitoring system
Q13 | Cloud Services
Module 5 | Data Centers Q13 | Cloud Services
Multiple data centers on campus for redundancy
Facility at central office of our multicampus system or district
Contract or reciprocal arrangement with another educational institution Contract or reciprocal arrangement with government agency
Contract with commercial provider
Testing of disaster recovery site performed during the prior fiscal year Other (please specify)
No provisions in place
13. Which data center cloud services were used at your institution for the following purposes?
SaaS PaaS IaaS
Not applicable - no cloud services were
used for this purpose As an extension of on-premise data center
resources
For disaster recovery purposes
For a selection of service types (e.g., web hosting)
Other (select service here; describe other purpose below)
Other purpose
Q14 | Data Center Disaster Recovery
Module 5 | Data Centers
Q14 | Data Center Disaster Recovery
14. What provisions were in place for data center disaster recovery? (Check all that apply.)
Q15-16 | Supplemental Information
Module 5 | Data Centers Q15-16 | Supplemental Information
1 2-4 5+
15. Please provide, in a paragraph or two, any background information about your institution's data center(s) that could be useful to other CDS participants who may be using your data in their benchmarking. Examples: We have just opened a new data center with substantial excess capacity intended to centralize distributed research clusters. Our multicampus system office is outfitting a data center that can be used for our production and backup. (optional)
16. Please provide the name and e-mail address of the person to contact regarding your institution's responses to this module of the CDS survey. (optional)
Q17-20 | Module Feedback
Module 5 | Data Centers Q17-20 | Module Feedback
17. EDUCAUSE welcomes your feedback on this survey module. Please let us know of any technologies, innovations, or challenges important to your institution that are not addressed or are inadequately addressed in this year's survey. We'd also like to know if any questions in this module are not relevant to your institution. How else could this module of the CDS survey be improved? (optional)
18. How many people participated in preparing and completing the answers to the questions in this module? (optional)
©2015 EDUCAUSE. Reproduction by permission only. This is Module 1 of the EDUCAUSE Core Data Service Annual Survey. Colleges and universities use the CDS benchmarking service to inform their IT strategic planning and management. Learn more on the Core Data Service website.
Very difficult Difficult Somewhat difficult Somewhat easy Easy Very easy
19. Approximately how much time did you spend on the following? (optional) Number of hours Acquiring and processing question data prior to entering
data into the survey Entering data into the survey
20. How easy was it for you to complete this module? Please take into consideration the amount of time it took, the ease of gathering information needed to answer the questions, the ease of identifying people at your institution to supply the answers, the clarity of the questions, etc. (optional)
