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SharePoint Wiki Plus

Administration Guide

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com Copyright © 2005-2008 KWizCom Corporation. All rights reserved.

Company Headquarters

KWizCom

148 Castle Rock Dr. Richmond Hill, Ontario L4C 5K5, Canada

E-mail: [email protected]

Web site: http://www.KWizCom.com Sales

E-mail: [email protected] Telephone: +1-905-370-0333

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Table of Contents

Introduction ... 4

Product Overview ... 5

Installation ... 7

Software prerequisites ________________________________________________ 7 Server Requirements ... 7 Client PC Requirements ... 7

Installation Procedure ________________________________________________ 7 New Installation ... 7 Install Wiki Plus on existing installation ... 8

Post Installation ______________________________________________________ 9

Wiki Plus Localization ... 11

Component Activation ... 13

Wiki Plus Management ... 14

Introduction ________________________________________________________ 14

The Administrator Interface ________________________________________ 15

KWizCom WikiPlus Management page _______________________________ 16

Wiki Page Permission Settings ... 16

Expiration Notification settings ... 18

Wiki Plus Content Template List ... 18

New Wiki Plus library/site creation _________________________________ 19

Introduction ... 19

Create a Wiki Plus site ... 20

Create a Wiki library ... 20

Manage Taxonomy scope ___________________________________________ 22

Introduction ... 22

Wiki Plus reports ____________________________________________________ 23

Migration of existing Wiki pages to Wiki Plus _______________________ 26

FAQ ... 31

What is Wiki Plus? __________________________________________________ 31

What do we do with our existing wiki content?______________________ 31

Can we change Wiki Plus graphics and deploy our company brand? _ 31

Do I have to install anything on my company's client-PCs? __________ 31

What is a “Knowledge Trustee”? ____________ Error! Bookmark not defined.

Technical Support ... 32

The KWizCom Web site ______________________________________________ 32

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Introduction

KWizCom SharePoint 2007 Wiki Plus is an advanced,

comprehensive and complete Wiki solution for SharePoint. Its unique additional features make it the ideal tool for true cross-organization knowledge sharing.

Wiki Plus is compatible with MOSS 2007 standard and enterprise editions.

This Administration Guide includes the following sections:

 Product overview

 Installation guide

 Component activation

 Localization

 Managing Wiki Plus

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Product Overview

True, SharePoint-based Enterprise Wiki solution.

KWizCom Wiki Plus is an advanced, comprehensive and complete Wiki solution based on Microsoft SharePoint platform. Its unique additional features make it the ideal tool for true cross-organization knowledge sharing.

Wiki Plus was built on-top of MOSS 2007 infrastructure, allowing you to use

all standard SharePoint features

together with comprehensive Wiki capabilities.

The advanced wiki features and the natural integration with

SharePoint platform provide the most productive and cost effective tool for real collaboration and knowledge sharing across the

enterprise.

Wiki Plus key features include:

 Support for standard Wiki markup language

 Improved content editing capabilities

 Complete taxonomy solution (Web 2.0 tagging / Hierarchical categories)

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com  Support for RSS feeds / Alerting / Subscriptions on wiki

pages and categories

 Content lifecycle management

 Support for discussions on Wiki pages

 Advanced reporting

 Wiki content template

 Enable adding images and file attachments to wiki pages – the easy way!

True SharePoint integration – it’s all standard SharePoint behind the scenes – No separate maintenance costs!

From administration point of view, KWizCom wiki Plus is eventually a SharePoint add-on, composed of standard SharePoint modules: Features, Site and List definitions, Lists, Web parts and Content types.

The next sections provide details about the installation and on-going administration and configuration tasks,

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Installation

Software prerequisites

Server Requirements

1. Microsoft Office SharePoint Server 2007 (MOSS 2007) Client PC Requirements

2. Microsoft Internet Explorer 6+ SP1 / Microsoft Internet Explorer 7 / Mozilla Firefox 3.0.1+

Installation Procedure

New Installation

1. Log in as local admin to your SharePoint server.

2. Unzip the KWizCom SharePoint Wiki Plus zip file on your WSS/SPS server.

3. Double-click the “setup.bat” file. It will install the following products by order:

a. KWizCom SharePoint Tagging Feature b. KWizCom SharePoint Rating Solution c. KWizCom Wiki Plus

Remark:

If you already have the KWizCom SharePoint Tagging Feature or the SharePoint Rating solution installed on the server, do NOT execute the “setup.bat”. Instead, browse to the

KWizCom Wiki Plus sub folder, and execute its .msi installation file.

4. When the installation process is complete it will recycle all application pools automatically.

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com Install Wiki Plus on existing installation

1. Log in as local admin to your SharePoint server. 2. Remove the existing Wiki Plus installation:

3. Install Wiki Plus as described in the "New Installation" section above.

4. In order to update the existing pages' layout with the new changes made in version 1.2.00, run the upgrade utility: Go to Start>All Programs>KWizCom>SharePoint WikiPlus Solution>Upgrade Existing WikiPlus site

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Post Installation

1. After completion of the installation, a new KWizCom entry will appear in Windows Start -> All Programs -> KWizCom

containing the following programs:

Wiki Export&Import

these are command line utilities that enable exporting the SharePoint wiki pages and import them into Wiki Plus libraries.

About SharePoint Wiki Plus

Display general information about the product.

Activate SharePoint Wiki Plus

This utility enables you (the SharePoint Administrator) to activate the product for use.

Upgrade Existing WikiPlus Solution

This utility enables you (the SharePoint Administrator) to upgrade update Wiki Plus pages (if you have a Wiki Plus v1.1.00 installed) with the new version's layout (this is optional).

2. In order to activate Wiki Plus in existing site collections, you will have to activate the following site collection features by order (For mew wiki Plus installation only):

a. KWizCom Tagging Feature

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

3. For new site collections – these features will automatically become active (using stapling features).

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Wiki Plus Localization

All KWizCom components use .NET localization mechanism. This means that a KWizCom component will automatically use a language resource files according to the displayed application's language (this is true for all types of components).

The following steps are required in order to create a new resource file for any required language:

1. Open “C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\Resources” folder.

2. Copy wikiplus.resx file and rename it to the required language, for example: wikiplus.en-US.resx

3. Open the file in any editor and translate all <value> nodes to your requested string.

Example:

<data name="editpage_toolbar_clonepage" xml:space="preserve"> <value>Duplicate Page</value>

</data>

4. Save the file.

5. Copy the file into “App_GlobalResources” folder for each web application or run COPYBIN command using STSADM

This node represents the "Duplicate Page" toolbar menu that appears in the wiki Edit page.

Override the <value> string with your own required string.

This way you can change/translate all captions in the Wiki Plus user interface.

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Component Activation

KWizCom components are available for evaluation prior to purchase without any activation needed.

This way you can try our components and verify that they indeed meet your needs. An evaluation version for each KWizCom

component contains all features of the component's production version. The only difference is that an evaluation version is time-limited, and will operate for a period of one month.

Once you decide you wish to purchase a KWizCom component, you should follow these steps:

1. Order the component on the KWizCom website –

www.kwizcom.com.

2. Send us the installed evaluation version's product Code (you will see the product Code on the "About" product page:

Please use the Activation Request web form, on KWizCom web site to send us your product code.

3. Get the component activation key – this key will be sent to you by email once your order is processed.

4. Activate your installed evaluation version

-click Start -> All Programs -> KWizCom -> SharePoint Wiki Plus -> Activate SharePoint Wiki Plus

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Wiki Plus Management

Introduction

Wiki Plus is a MOSS 2007 add-on.

The following sections describe all the administration and

configuration capabilities of Wiki Plus after you have completed the installation (as described in the "Installation" chapter).

The following administration topics are covered in this chapter:

Topic Details

Installation Covered in the "Installation" chapter

General Wiki Plus settings Definition of Wiki Plus settings at the Site

Collection level. These settings affect all Wiki Plus sites below that site collection.

Creating Wiki sites/libraries Guidelines for various Wiki deployment scenarios

and how to create new Wiki Plus sites vs. libraries.

Manage Taxonomy scope Define the scope of shared tags/categories.

Wiki Plus reports Wiki Plus reports are available both for site

managers and for site collection managers – providing usage data at the appropriate scope. Migrate SharePoint wiki to

Wiki Plus By using Wiki Plus Export & Import utilities you can migrate your existing SharePoint wiki libraries to Wiki Plus libraries.

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The Administrator Interface

After Wiki Plus is installed, it provides various

administration/configuration settings available at the Site Collection level. These settings affect all Wiki Plus sites in that site collection. The Wiki Plus administrator interface is accessed via the SharePoint Site Collection administration page:

KWizCom administration section, including links to WikiPlus administration pages.

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

KWizCom WikiPlus Management page

The KWizCom Management page has 3 sections:

Wiki Page Permission Settings

This section is used to configure the following settings:

Select knowledge trustee group

choose a SharePoint group that will have the knowledge trustee privileges.

The Knowledge Trustee group is a defined to provide special permissions to the employee/s that are in-charge of the

company's knowledge management. The knowledge trustees can perform the following actions:

o Redefine a page’s expiration date o Delete a page

o Change the owner of a wiki page.

o Create Wiki Plus page content template.

For more detailed explanations about Knowledge Trustees and Content Templates please review the Wiki Plus user guide.

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Edit a page rights

define the default editing rights for the Wiki Plus library. At default all users who have contributor rights in a site will have also edit rights in the Wiki Plus library.

Updating notification email subject

define the notification email subject format and content. The notification email is sent to the page owner and knowledge trustee group members every time a page is updated by a user who is not the page owner.

Updating notification email body

define the notification email body format and content. You can use the following dynamic tokens:

o [wiki page name] – displays the page name

o [wiki page review link] – displays a link to the page in

view mode

o [wiki page edit link] - displays a link to the page in edit

mode

o [wiki page updated] – displays the date and time when

the page was last updated

o [wiki page updated by] – displays the name of the user

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Expiration Notification settings

Wiki Plus provides the ability to define an expiriation period for every page. When a page is about to expire Wiki Plus sends a notification email to the Knowledge Trustee group members and to the page owner/s.

This administration page enables to define the following notification email settings:

Send notification before a wiki page is expired – choose when the notification massage will be sent to the knowledge trustees.

Email subject - define the notification email subject format and content.

Email body - define the notification email body format and content. You can use the same dynamic tokens described in the previous page.

Wiki Plus Content Template List

Click the “Wiki Plus Content Templates” link in order to create new Wiki Plus page templates.

These templates can be used later whenever a new wiki page is created (displayed in the "New Wiki Page" wizard (for more details please review the Wiki Plus user guide).

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New Wiki Plus library/site creation

Introduction

After you set its general Wiki Plus settings in site collection level, you can start deploy Wiki Plus.

You can deploy Wiki Plus in 2 ways:

 Create Wiki Plus libraries in your existing SharePoint sites (using the Wiki Plus library template).

 Create new Wiki Plus site/s (using the Wiki Plus site template).

This enables you to deploy an enterprise wiki solution in various configurations:

Team wiki – Create a Wiki Plus library in already existing team sites.

Department wiki – Create a Wiki Plus site and use the

ready-to-use site template that includes Tagging capabilities , rating, wiki page discussions etc (see detailed feature

description in the user guide).

Enterprise wiki – Create a site collection that includes Wiki Plus sites – one per subject.

This way you can support a very large number of wiki pages. The top level site should act as an entry point, including custom web parts such as: Tag Cloud (included in wiki plus), and “Subjects” (links to the various topics – can be simply implemented with content editor web part).

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Create a Wiki Plus site

Creating a Wiki Plus site is as simple as creating any other SharePoint site.

Simply select the "Wiki Plus" site template in the SharePoint's "Create site" wizard:

Create a Wiki library

You can add Wiki Plus functionality to existing SharePoint sites by simply creating a Wiki Plus library.

In order for this Wiki Plus library template to be visible, you should activate the "WikiPlus Library Feature" site feature in the site where you want to create the Wiki Plus library:

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After you activate the "WikiPlus Library Feature" feature, you will be able to create Wiki Plus libraries in that site:

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Manage Taxonomy scope

Introduction

A part of the Wiki Plus solution is the KWizCom Tagging feature

that enables the management of shared tags/categories by which wiki articles may later be easily found.

When a user creates a wiki page he can tag the page by using the "Tags" field:

All tags that wiki authors use are collected and managed in shared tags list/s, exposed in standard Tag Cloud/Tag Index web part which can be deployed according to customer needs.

As the application administrator, you can define the scope of these shared tags according to the business requirements:

 Site scope – tags that are shared only among team members in a specific team site.

 Site collection scope – tags that are shared across several sites in a site collection.

When the Tagging Feature is activated in the site collection (this is one of the post installation tasks), it creates a tags list in site

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You can create additional tags lists in various scopes for the usage of various wiki sites.

For additional details about the Tagging feature management please refer to the Tagging feature user guide available in KWizCom web site:

http://www.kwizcom.com/ProductPage.asp?ProductID=517&Product SubNodeID=522

Wiki Plus reports

Wiki Plus includes 2 reports which are available in various scopes: Wiki Plus library, Wiki Plus site, entire site collection:

Pages report – provides data on created/updated/viewed pages in a defined period of time.

Contributors report – provides data on contributors (amount of created/updated pages for each one).

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

You can access these reports from the Wiki Plus library:

You can also access these views as a site administrator from the site settings page, or from the Site Collection settings page:

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In this case these reports will display results in the whole site scope (if for example in contains several Wiki Plus libraries), or in the site collection scope (in case you have several Wiki Plus sites).

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Migration of existing Wiki pages to Wiki Plus

Wiki Plus includes a content migration utility that enables you to export existing SharePoint wiki pages and import them into Wiki Plus libraries.

If you already have a SharePoint wiki library/site deployed, you can export its content to the Wiki Plus library using the Wiki Plus

content migration utility.

The migration process includes 2 stages:

1. Export SharePoint wiki library pages from existing SharePoint wiki library.

2. Import these pages into the Wiki Plus library.

IMPORTANT REMARKS:

 When you export SharePoint wiki pages into a Wiki Plus

library, ALL pages from the SharePoint wiki library are copied into the target Wiki Plus library.

 If the target Wiki Plus library contains some pages with the same names as the imported pages (like "Home.aspx") –

they will be override by the imported pages.

 Wiki page links ("[[page name]] wiki markup) will be fixed during the import process, so linked pages will stay linked as expected.

 When you have images in a SharePoint wiki page then when this page is imported into WikiPlus library, the image link will stay as is (linking to the image/s at their original location).

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Wiki Export:

1. Run Wiki export utility on the SharePoint server:

2. Type Wiki library source site URL:

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

4. Click “ENTER” to continue the process:

5. When the process is finished you will see the path where the export file is saved:

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Import the exported wiki pages to Wiki Plus library:

1. Copy your Pages.xml file to C disk (c:\Pages.xml) 2. Run Wiki Import utility:

3. Type Wiki Plus site URL:

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

5. Click “ENTER” to continue with the import process:

6. When the import process is finished the following message will be displayed:

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FAQ

What is Wiki Plus?

KWizCom Wiki Plus is a complete, SharePoint-based enterprise wiki solution.

Wiki Plus is fully integrated with MOSS 2007, thus provides you with enhanced wiki features together with all other SharePoint features – security, search, web part pages etc.

What do we do with our existing wiki

content?

No problem!

You can export all existing SharePoint wiki pages and then import them into Wiki Plus libraries using a wiki to wiki plus migration utility.

Can we change Wiki Plus graphics and deploy

our company brand?

Sure you can!

Wiki Plus exposes it style sheet and graphic files, so you can fully customize the graphic appearance.

Do I have to install anything on my

company's client-PCs?

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Copyright © 2005-2008 KWizCom Corporation All rights reserved. www.kwizcom.com

Technical Support

Technical support may be obtained by using any of the following methods:

The KWizCom Web site

The KWizCom website at www.kwizcom.com contains the most updated valuable information, including:

Answers to frequently asked questions (FAQ's) about our products – usability and technical questions.

Product updates, which provide you with bug fixes and new features.

The Web Form

For technical support through the Internet, please fill in our support web form on our web site

For more information on technical support, please review our

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