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IBM Global Services

© Copyright IBM Corporation 2003

10/23/2003

IBM Project Management Competency

- Overview

Jane Peng

Executive Project Manager, PM Competency

(2)

Topics included in today's presentation

ƒ

What is Project Manager in IBM’s definition?

ƒ

What is the IBM PM Competency Governing Organization - PM/COE?

ƒ

What are the IBM PM profession's career path and positions?

ƒ

What are the areas of specialization in the IBM PM profession?

ƒ

What are the requirements for IBM PM certification?

(3)

Business Unit or Product Name

Presentation Title

| Presentation Subtitle | Confidential

© 2002 IBM Corporation

Project Management Overview

ƒ

The Project Management Profession establishes a consistent worldwide

framework in support of project management professionals independent of

the IBM organization where project management activities are performed.

ƒ

A project manager is the person who leads and is accountable for the

success of the project.

ƒ

Project managers are responsible for an array of activities including

initializing and planning projects, developing project cost structure, tracking

and reporting project deliverables, managing risk, managing contracts,

applying project management processes and tools and ensuring projects are

completed on time, within budget and with high customer satisfaction.

(4)

Project Management / Center of Excellence (PM/COE)

ƒ

In 1996, the emphasis on project management was heightened

when the Corporate Executive Committee (CEC) recommended that

"IBM become a project based business that applies and integrates

project management into all core business processes and systems."

ƒ

In this worldwide effort to promote project management to a core

competence in IBM, the Project Management Center of Excellence

(PM/COE) was established to drive the achievement of this

commitment.

ƒ

The PM/COE's role and responsibilities include

developing and implementing corporate wide strategy and plans for

achieving organizational competence in project management.

establishing and drivinb a consistency of approach, a network of

knowledgeable practitioners, and supportive business processes and

systems.

encouraging a professional PM community within IBM and acts as the

interface between IBM's community and other internal and external

professional communities.

(5)

Business Unit or Product Name

Presentation Title

| Presentation Subtitle | Confidential

© 2002 IBM Corporation

IBM Project Management

Executive Steering Committee Project Management Center of

Excellence (PM/COE)

Carol Wright

Karen Cook

Gary Davis

Tony DeBellis

Debi Dell

Clay Erps

Brad Sandler

Norihito Matsumoto

Dee Kurlanski

Services

Deployment

Leader

Geo.

Leaders

Corporate Sponsor

Doug Elix

Technology & Mfg

Nick Donofrio

Global Services

Rick Padinha

Server Group

Ross Mauri

Technology Group

Dr. John Kelly

Storage Systems Group

Bill Cheng

Software Group

Robert LeBlanc

Personal/Printer Sys Group

Brian Connors

Human Resources

Don Riley

Brands Deployment

Network

WWPMI Deployment

Network/Jeanne Fraser

PM Community/Line Management

Mack Ward

Brands

Deployment

Leader

Cert

Board

WorldWide PM Profession

(6)

Primary Responsibilities of the Project Manager

ƒ

Communication

ƒ

Leadership and Resource Management

ƒ

Initializing and Planning Projects

ƒ

Executing and Controlling Projects

ƒ

Risk and Change Management

ƒ

Financial Management

ƒ

Project Scope and Deliverable Management

(7)

|

IBM Global Services

© Copyright IBM Corporation 2003

Project Management Profession Career Path

Years

Skills, ex

perie

nce,

edu

ca

tio

n

,

Expert

Advanced

Inter-mediate

Basic

Executive

Associate

Project Management Professional

and

know

ledg

e

Executive Management

(Director, VP, etc.)

Executive

Project Management Professional

Certification /

Re-Certification

Senior

Project Management Professional

Advisory

Project Management Professional

(8)

Project Management Specialties

ƒ

Managed Operations

Applications Dev. / Maintenance

Data Center

Network Station Management

ƒ

Systems Integration (including Application Development)

ƒ

e-business

ƒ

Learning Solutions

ƒ

Network Services

ƒ

IT Infrastructure

ƒ

Quality Assurance - QA Guide Available

ƒ

Software Development (Brands - IBM Products)

ƒ

Hardware Development (Brands - IBM Products)

ƒ

General

(9)

Business Unit or Product Name

Presentation Title

| Presentation Subtitle | Confidential

© 2002 IBM Corporation

Summary of PM Certification Criteria

IBM PM positions Education and Knowledge Skills and Experience Giveback Project Profile Requirements

Senior Project

Manager Tier 1 PM Education or equivalency + 16hrs of Specialty education 40hrs of PM education within the last 12 mos

Pass PMI Exam

3 years PM experience 4 years Technical / Business/ Industry

One (1) yr overlap allowed Meets all proficiency levels for skills defined in PM skill template for SPM

Not required for initial

certification Three Projects each minimum 6 months in duration: Two (2) with 5 FTE’s One (1) with 10 FTE’s

One of three within last 3 yrs One of three as IBMer One of three in declared specialty

Executive Project

Manager Same as above + 5 years PM experience4 years Technical / Business/ Industry

One (1) year overlap allowed Meets all proficiency levels for skills defined in PM skill template for EPM

Same as above Four Projects each minimum 6 months in duration: Two (2) with 5 FTE’s One (1) with 10 FTEs One (1) with 15 FTE’s One of four within last 3 yrs One of four as IBMer Two of four in declared specialty

Executive Titles and

positions Same as above + Same as above for EPM + Meets all proficiency levels for skills defined in PM skill template for Exec Level +

Letter of Sponsorship

Same as above Four Projects each minimum 6 months in duration: Two (2) with 5 FTE’s One (1) with 10 FTEs One (1) with 15 FTE’s Declare two Specialties with two project in each

One of four within last 3 yrs One of four as IBMer

Level Move - SPM to EPM

- EPM to ELM 40 hrs / yr of PM education

Same as above + Meets all proficiency levels for skills

40 hrs / yr of Giveback

activity or Giveback Job Same as above based on level Complete entire package based on level

Recertification - every 3 yrs

At same level

120 hrs over 3yrs - must include the yearly PM Knowledge refresh

Updated Skills Assessment 120 hours over 3 yrs of Giveback activity or one Giveback job

(10)

Project Management Curriculum Mapping

Course Categories:

ƒ

JIT

ƒ

e-Learning

ƒ

classroom

Exec Mgmt

Complex Projects and

Programs

Consulting

Opportunity Mgmt

Project Executive

Associate

Advisory

Senior

Financial Techniques

Applied Project

Strategy

Problem Management

Communication

Advanced Leadership

System Engineering

Customer Relationship

Multinational Project

Executive

Fundamentals

Leadership

Methods & Tools

Contracting

Financial Mgmt

Applied Project Mgmt

Program

Management

Education

Enabling

Education

Basic

(11)

|

IBM Global Services

© Copyright IBM Corporation 2003

IBM

拥有世界领先的项目管理能力为客户服务,并且在全公司内部

长期大力推行企业项目管理工程

项目管理方法论与工具

ƒ

IBM

为全世界的客户服务

所一直使用的

ƒ

基于

IBM

管理大型项目多

年经验并且持续修订

ƒ

项目管理人员

/

项目经理的专业认证

ƒ

系统化的培训

ƒ

与国际项目管理专业组织持续合作交流

ƒ

IBM

的领先技术成果的有机结合

项目管理系统

ƒ

建立项目管理标准流程

ƒ

定义项目管理计划、程序

和并保留项目运行的各种

记录

专业的项目管理

ƒ

项目管理专业人员

(

全球超过

16,000

名,大中华区超过

300

)

ƒ

深厚的知识与经验积累

(12)

服务水平,再将经验与成果继续充实智慧资产库

专业的项目管理

行业

解决方案

产品

实施方法

与工具

专业资源

项目成果

与经验

项目管理方法论

与工具

项目管理系统

智慧资产管理

(13)

|

IBM Global Services

© Copyright IBM Corporation 2003

Support to Project Management Professionals

ƒ

Project Management Center of Excellence

ƒ

Profession

- Profession Guide

- Professional Development Tool

- Personal Business Commitment

ƒ

Skills

- Skills Definition

- IBM Individual Development Plan

- Global Campus

ƒ

PM Methods and Tools

- WWPMM

- Technical Methods (GS Method)

- PM Tool Suite

• PMOffice

• Project Control Book (PCB)

• GSRisk

References

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