DSP – Data and System Planning
Rotterdam 10th June 2015
10:30 12:00
Marco Fehmer, DSP General Manager
PROCESS AUTOMATION PROJECT: DRIVERS OF THE CHANGE AND RISK
MANAGEMENT TO MAKE THEM SUCCESSFUL
Nice to meet you
Marco Fehmer
DSP - General Manager
Since 1986, DSP provides IT solutions and business operations consultancy for the shipping industry.
DSP is a certified NAVIS Implementation Partner and First Line Support Centre
DSP is active on international TOS projects and collaborates with industry key players
Nice to meet you
NAVIS TOS Professional Services
Project Management
Data migration
Installation and Configuration
Product Training and Best Practice
Go-Live assistance
Field Development
Operations Shadowing
First line Maintenance & Support NAVIS SPARCS Optimisation: Prime
Route, Expert Decking,
Autostow
Automation Integration
EDIconfiguration
Operations Consultancy
Business Process Analysis (BPM)
ROI evaluation of innovation projects
Project Auditing
Software Engineering & IT Services
Gap Analysis
SAP management Software solutions Hardware Sizing
Drivers for process automation
SAFETY
COST SAVING
STANDARDISATION
PRODUCTIVITY
PROCESS CONTROL
EFFICIENCY
DAMAGE REDUCTION
SECURITY
VISABILITY OF ASSETS
Automation is not (yet) a standard
Equipment Fleet
Solution and Architecture
Products
Process
Drivers
Return of investment .. a matter of time
Hidden Cost
shall be discoveredProject
Budget
are different, sometimes a small investment returns
the highest value
Time plays an important role as technology is evolving extremely fast
Requirements
andDrivers
can change during the project lifecycle Automation could cross multiple functions and increase the number ofMulti Discipline Project Team
Automation • Project Manager • Solutions Consultant • Field Engineers • Product Developers TOS • Project Manager • Consultants • Product developers Terminal • Project Manager • Process Analyst• Operations Key Users • IT Engineers • Technical Engineers Equipment • Project Manager • Field Engineers • Product developers
Approach
1
Requirements
2
Consolidation
3
Integration
4
Go Live
End-to-end process tests Training Procedures approval Soft Go Live Collect Functional andTechnical Requirements Design of Business Process Exeptions Handling Vehicle Survey Asset Survey Wi-Fi Coverage Configuration Development of solution Installation Cabling
Purchase and Delivery
Tuning of
operations process Tuning of solution Handover to
Main Challenges
Day by day business. Automation Process is often applied to
working
terminal
Automation may require deployment of
new IT architectures
(i.e. Wi-Fi)
Automation
Firmware
compliancy with terminal infrastructure (i.e.
network) shall be verified
Fleet of
Equipment
(TT, RTG, SC, QC, …) could be not
homogenous and some could be de-scope from project
TOS configuration can be affected by automation and new business
process
shall be designed and tested
Project Governance shall be clearly identified as well as delivery
interdependency
ICTSI Tecplata
LSCT La Spezia Container Terminal
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TecPlata, Argentina
450.000
TEU 600 m quay4
Quay Gantry Cranes9
RTG18
Terminal Tractors5
Reach StackersSparcs
N4
2.5.8E
xpertD
eckingOperational Targets
12
Automatic confirmation of the container position
Automatic identification of the Lift – Set Auto Job Promotion of the WI
Real time actualisation of NAVIS Prime Route
Real time position of all the Terminal equipment and external trucks
* SmartLift * SmartStack * SmartPath * SmartMap
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11 June 2015 13
Achieve safe and seamless Terminal
operations
Increase operational efficiency by reducing time in every single automated process
Provide a secure integrated solution which will practically eliminate risk of pilferage or fraud
Have a very positive impact in our service delivery
Hardware installation
TECPLATA hired Cargotec Argentina for the installation
KALMAR created installation guides of every sensor installed
RTLS and DGPS infrastructure installed
Sensors and CrossCore were installed on RTGs, RS, EH & TT
Kalmar consultant on-site assisting in the process Software installation
Kalmar consultant made initial server installationo n-site, completed remotely
First SW installation on CHEs was made by Kalmar consultant on-site, remaining CHEs have been made by TECPLATA
resource
Fine SW tuning on CHEs was made remotely by Kalmar Finland
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Hardware Commissioning
Hardware installation/configuration verified
Integration of CHEs & MTS
Tested all CHEs
Result analysed and adjusted
TECPLATA acceptance
System Integration
Integration SmartPort – TOS N4
Kalmar consultant worked closely with Navis
Soft Go Live, moving real containers in production enviroment
Variation detected and repaired
Integration final test
Kalmar provided on-site support for the Go-Live
The complete solution was tested to ensure that the system operated properly and
accurately
Trained TECPLATA personnel and shadow
assistance as the users begun to use the systems
Split into one week of preparation and one week of production support.
After the Go Live was completed, Kalmar
support team started to assist the Terminal
Learned Lessons
Automation is not a plug & play
Same team
of consultants during the project lifecycle is an advantage The integration between
KALMAR-NAVIS was the key factor of the
decision of TECPLATA. The solution has been customized to fulfill
TECPLATA expectations
Working with local partner
(Cargotec-Argentina) for completion of installation on all CHE was
Lessons Learned
Before installation of the solution, the
operations team should be familiar with the use of EC and PrimeRoute
The implementation team should be a mix of operations, IT and maintenance
Project Manager:
70/80% of his time
Being part of Ops staff and with an operation mindset was an advantage
The PM should know and understand the process to be automated
During the Project, the training of the
operators consumed a considerable amount of hours
La Spezia Container Terminal, Italy
1.2
Million TEUOver 2000 m quay
11
Quay Gantry Cranes and7
Mobile Cranes12 RTG
8
RMGPostion Detection System
Automated since ‘90s
Transponder, sensors TOS DGPS RMG RTGTargets and Benefit
Increase reliability of container locations – no more lost containers!
Speed up of rehandling operations under RMG/RTG with no manual input of
container numbers and/or positions
The effective return is coming from the TOS that shall apply the right and desired business logic.
Expert decking manages automatic rehandling decking
Lessons Learned
Keep it
simple
: requirements and technology This was mainly an operations and technical project