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Call Centres in Uk

Terrorist Recruitment and prison radicalization: assessing the UK experiment of 'separation centres'

Terrorist Recruitment and prison radicalization: assessing the UK experiment of 'separation centres'

... the UK context and the experiment of “separation centres” as evaluation of best practices helps us to better understand the conditions under which this policy will be successful in the United ...

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An investigation of motivations for volunteering in three UK science centres and museums

An investigation of motivations for volunteering in three UK science centres and museums

... the UK Association for Science and Discovery Centres ...science centres and ...science centres and museums can assist with educational programmes and outreach, consult on exhibition ...

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Patients' experience and satisfaction with GP led walk-in centres in the UK; a cross sectional study

Patients' experience and satisfaction with GP led walk-in centres in the UK; a cross sectional study

... two centres in the ...the UK would be similar to one model or the other or lie somewhere between these two ...walk-in centres is identical all over the UK, which is to offer GP access without ...

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Welfare Grunters and Workfare Monsters? An Empirical Review of the Operation of Two UK ‘Work Programme’ Centres.

Welfare Grunters and Workfare Monsters? An Empirical Review of the Operation of Two UK ‘Work Programme’ Centres.

... the UK government’s proposed new solution to long-term unemployment was what Dostal (2008) describes as ‘market ...firms, centres and even individual centre workers, will compete in a ‘succeed or perish’ ...

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Patterns of practice in palliative radiotherapy for bone metastases in UK centres

Patterns of practice in palliative radiotherapy for bone metastases in UK centres

... on an international basis as well as differences between centres in the UK. For instance, a study distributed an electronic survey to radiation oncologists to find out their patterns of practice (5) . The ...

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Perceptions of healthcare professionals and managers regarding the effectiveness of GP-led walk-in centres in the UK.

Perceptions of healthcare professionals and managers regarding the effectiveness of GP-led walk-in centres in the UK.

... Objectives: This study aimed to identify the perceptions of healthcare professionals regarding the effectiveness and the impact of a new general practitioner-led (GP-led) walk-in centre in the UK. Setting: This ...

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Female Asylum Seekers: A Critical Attitude on UK Immigration Removal Centres

Female Asylum Seekers: A Critical Attitude on UK Immigration Removal Centres

... the UK for decades, many were detained in Immigration Removal Centres and some deported during 2017-18, for their inability to prove an indefinite leave to remain status (see National Audit Office, ...

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Early clinical experiences with nintedanib in three UK tertiary interstitial lung disease centres

Early clinical experiences with nintedanib in three UK tertiary interstitial lung disease centres

... the UK facilitated earlier treat- ment with nintedanib, prior to licensing and widespread manufacturer availability and offered the means to collect real world data for IPF ...German centres over a mean ...

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Audit of the job satisfaction levels of the UK radiography and physics workforce in UK radiotherapy centres 2012

Audit of the job satisfaction levels of the UK radiography and physics workforce in UK radiotherapy centres 2012

... the UK. Therapeutic radiographers re- main on the UK shortage occupation ...the UK for those starting their training in 2010 and completing it before 31 August, ...

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Survey of psychosocial support provided by UK paediatric oncology centres

Survey of psychosocial support provided by UK paediatric oncology centres

... of centres (18) and at 20 centres routinely met all patients and their ...three centres and did not meet all patients or families in any ...two centres reported using the Framework for the ...

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Accessing emergency rest centres in the UK   lesson learnt

Accessing emergency rest centres in the UK lesson learnt

... undergone major refurbishment or a change of use. The newer/ refurbished buildings in case studies 2 and 3 did have greater adherence to Part M and subsequently better access than the building in case study 1, but there ...

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System leadership development in children’s centres in the UK

System leadership development in children’s centres in the UK

... (1998), Edgeware: Lessons from complexity science for health. care leaders, Texas: VHA Incorporated.[r] ...

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'You don't know what you've got till it's gone' : re-contextualising the origins, development and impact of the call centre

'You don't know what you've got till it's gone' : re-contextualising the origins, development and impact of the call centre

... ‘call centres are not radically different forms of work organisation’ (2004: 239) and, bathed in an optimistic glow, ‘call centre work compares favourably to shop floor manufacturing and clerical ...

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Off-shoring in the contact centre industry and employment in the North West of England

Off-shoring in the contact centre industry and employment in the North West of England

... of call centre agents, one cannot assume that all of these workers are associated specifically with customer care using contact centre technologies and ...the UK. However, even the orders of magnitude in ...

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Innovation activities in call and contact centres - an exploratory study

Innovation activities in call and contact centres - an exploratory study

... contact centres play an important role in the global economy, employing millions of people in the USA and UK and hundreds of thousands in other parts of Europe, Africa and Asia (Russell, ...the ...

273

Open Testbeds for CNI

Open Testbeds for CNI

... Most UK academic institutions and research centres are provided connectivity by Janet, a high- speed, secure and reliable world-class ...within UK academic campuses, including low-latency Voice over ...

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Call centres, recent history - where have they come from and how did they get here?

Call centres, recent history - where have they come from and how did they get here?

... the UK, those regions which experienced the most spectacular growth in the CC industry during the mid to lat 1990s, have been the hardest hit through closures and ...

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Indian call centres and business process outsourcing : a study in union formation

Indian call centres and business process outsourcing : a study in union formation

... unionised UK centres (Taylor and Bain, 2003a) and, conversely, if its absence has stymied efforts (Bain et al, 2004; Gall, 2005; Simms, 2007), then these are of greater salience in Indian ...urban ...

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Taylorism, targets and the pursuit of quantity and quality by call centre management

Taylorism, targets and the pursuit of quantity and quality by call centre management

... four call centres in the ...their UK call centre operations into a ‘virtual’ operation, in which customer transactions could be switched to whatever centre was adjudged best able to handle the ...

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Articles | British Journal of Community Justice

Articles | British Journal of Community Justice

... justice centres present an opportunity for the development of community justice values the effects may not be always as ...justice centres may be seen as a way of arresting some of these ...the UK ...

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