Customer-Based Corporate Reputation
Customer-based corporate reputation of franchise systems
... of customer-based corporate reputation and especially corporate reputation of franchise ...of reputation and franchising, a distinction is made between reputation ...
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External perception of organisational culture and customer based corporate reputation: the mediating role of transparent communication
... of customer based corporate reputation, studies have not examined the mediating effect of transparent communication on the relationship between external perception of culture and ...
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Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective
... H3 Customer-based corporate reputation has a positive effect on customer ...of reputation can be explained by the fact that companies offering poor product quality will be ...
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How do corporate reputation and customer satisfaction impact customer defection? A study of private energy customers in Germany
... company’s reputation, satisfaction, and switching ...to customer inertia, risk aversion, or a lack of market ...of corporate reputation and customer ...context-specific ...
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Linking cause assessment, corporate philanthropy, and corporate reputation
... different corporate philanthropic activities on corporate ...on customer-based corporate reputation ...assessment, corporate philanthropy, and corporate ...of ...
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IMPACT OF CORPORATE IMAGE AND CORPORATE REPUTATION ON CUSTOMER LOYALTY: A REVIEW
... into customer satisfaction (Anderson and Sullivan, 1993; Oliva et ...between corporate image or corporate reputation and a company's offering is much more difficult to pin-point because of the ...
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A Study of Corporate Reputation s Influence on Customer Loyalty Based on PLS-SEM Model
... of corporate reputation, for the sake of brevity; we don’t provide relevant literature review in this ...of corporate reputation, no matter fortune’s “Most respectable companies…” or the ...
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The link between service quality, corporate reputation and customer responses
... diverse corporate indices for reputation without missing key intangible assets shaded under the effect of the financial performance variable in existing ...The Reputation Index made a contribution to ...
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Corporate Reputation Measurement Based on Employee Perspective
... of Corporate Reputation Corporate reputation as a special intangible asset, the biggest feature is that it takes a long time to form, but it only takes a moment to ...the reputation of ...
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Corporate Reputation Management
... Working with our team of investigators, we quickly discovered that premises had been acquired, that the directors had set up in competition, and that they had entered into an exclusive distributorship agreement with the ...
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Corporate social responsibility, customer satisfaction, corporate reputation, and firms’ market value: Evidence from the automobile industry
... good reputation are also seen as socially responsible ...of Reputation Institute ...is based on managers’ and analysts’ perceptions of the information they manage, which stems from corpo- rate ...
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The Influence of Brand Reputation and Corporate Entrepreneurship to Customer Loyalty in Citra Kasih Secondary School
... applied based entrepreneurship ...activities, based on application of entrepreneurship education, will pointedly influence their role in the world of ...
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Corporate Reputation Management: A Perspective
... hand, Reputation measurement tools are based on the following elements which are quality of management, financial performance, market leadership, quality of products and services, customer ...
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Corporate Reputation and People Management
... highly customer-focused or knowledge-based organizations, and those that seek to develop reputations and brands for ...these corporate-level concepts, organizational identity and identi- fication, ...
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How does reputation win trust? A customer-based mediation analysis
... is based on emotions, whereas, cognition is knowledge-driven (Johnson and Grayson ...as customer satisfaction (Homburg, Koschate, and Hoyer 2006) and corporate financial performance (Eberl and ...
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The Reputation Crisis: Risk Management Based Logical Framework to the Corporate Sustainability
... In 1991, a Pepsi customer claimed to have found a syringe in a can. Once the story hit the press, there were numerous reports of people finding screws, syringes and bolts in Pepsi cans. The Pepsi Company ...
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The Impact of CSR Reputation and Customer Loyalty
... Good corporate social activity can improve customer support, and then create benefits for the company (Lichtenstein et ...more customer loyalty, without requiring the intervention of mediating ...
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Corporate social responsibility, corporate reputation and employee engagement
... of corporate help them to develop reputation which can shape favorable attitude of employees towards ...achieve corporate goals and are customer ...on corporate social responsibility, ...
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Corporate sustainability impact on reputation and customer behaviour
... on corporate sustainability examined in this article shows significant relationship of sustainable business between the company's reputation and customers behaviour, while brand image takes the mediating ...
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Influence of corporate social responsibility on development of corporate reputation and customer purchase intentions
... concentrate on education, health, poverty, entertainment, and environmental issues in their CSR interventions. The cellular industry of Pakistan is selected for examination in this study. The rationale behind selection ...
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