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Relationships with its customers

The effectiveness of service recovery and its role in building long-term relationships with customers in a restaurant setting

The effectiveness of service recovery and its role in building long-term relationships with customers in a restaurant setting

... the relationships) emphasize that service recovery efforts should be viewed not only as a strategy to recover customers’ immediate satisfaction but also as a relationship tool to provide customers ...

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The Investigation of Drivers for Cultivating Interpersonal Relationships with Customers

The Investigation of Drivers for Cultivating Interpersonal Relationships with Customers

... customer relationships are essential to their work, though their reasons for developing customer relationships may ...foster relationships with customers included ...

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On the importance of prior relationships in bank loans to retail customers

On the importance of prior relationships in bank loans to retail customers

... whether relationships provide value even above and beyond the information captured in the internal credit score, which represents the key building block of a bank’s credit ...the customers’ default ...for ...

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CHAPTER 21. Why Customers Build Relationships with Companies - and Why Not

CHAPTER 21. Why Customers Build Relationships with Companies - and Why Not

... that customers consciously repurchase a single firm’s offerings to satisfy certain needs associated with this relationship and to gain certain benefits from the ...reasons customers engage in relational ...

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Supply chain relationships between suppliers and their major customers are of strategic

Supply chain relationships between suppliers and their major customers are of strategic

... chain relationships to company performance, Raman and Shahrur (2008) document the role of supply chain relationships in financial reporting ...chain relationships to the suppliers/customers ...

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HOW TO KEEP LOYAL RELATIONSHIPS WITH SERVICE CUSTOMERS USING HOLISTIC MARKETING

HOW TO KEEP LOYAL RELATIONSHIPS WITH SERVICE CUSTOMERS USING HOLISTIC MARKETING

... the relationships that a company builds with its customers will ...that customers rule in an uncertain and turbulent economy, because they provide the best “cheap growth” option, requiring ...

6

Expression of Personalization while Developing Long-Term Relationships with Service Customers

Expression of Personalization while Developing Long-Term Relationships with Service Customers

... long-term relationships with their ...long-term relationships with service ...long-term relationships with service customers and to test it empirically on the example of high personal contact ...

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Servitisation in Value Creating Relationships : Views from Headquarters, Subsidiaries and Customers

Servitisation in Value Creating Relationships : Views from Headquarters, Subsidiaries and Customers

... trusting relationships and because no other company shares the same kind of international network from which knowledge can be gathered and ...external relationships and servitisation in the internal company ...

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Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers

Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers

... loyal customers have been shown to have large market shares, and market share, in turn, has been shown to be associated with higher rates of return on investment (Raj, 1985; Reichheld & Sasser, ...loyal ...

20

Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers

Exploring the Relationships among Service Quality, Satisfaction, Trust and Store Loyalty among Retail Customers

... loyal customers have been shown to have large market shares, and market share, in turn, has been shown to be associated with higher rates of return on investment (Raj, 1985; Reichheld & Sasser, ...loyal ...

20

Relationships with Customers

Relationships with Customers

... both its management philosophy and basic policies on quality, the UACJ Group states that it will strive “to offer products and services deserving of our customers’ satisfaction and ...with customers ...

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THE CUSTOMERS RELATIONSHIPS MANAGEMENT A STRATEGICAL ELEMENT IN BUSINESS PROMOTION

THE CUSTOMERS RELATIONSHIPS MANAGEMENT A STRATEGICAL ELEMENT IN BUSINESS PROMOTION

... the customers can find out answers by themselves, thus minimizing the efforts of the company, reducing the direct contact with the agents and improving ...small customers, between public or private ...the ...

6

Putting your customers first. to build relationships that last.

Putting your customers first. to build relationships that last.

... As one of Asia Pacific’s leading independent direct marketing and consultancy service providers specializing in insurance distribution, we work to provide your customers with the best products and pricing based on ...

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WANT TO CREATE LASTING RELATIONSHIPS WITH YOUR BEST CUSTOMERS?

WANT TO CREATE LASTING RELATIONSHIPS WITH YOUR BEST CUSTOMERS?

... previews, in Professional Photographer magazine, on ImagingUSA.org, in ads in leading trade publications and in emails to our association members. • Free Imaging Expo passes for you to distribute to key prospects and ...

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Sysco. Sales and service relationships with approximately 425,000 customers

Sysco. Sales and service relationships with approximately 425,000 customers

... Customer Interest in Food Agricultural Practices Quality Assurance Local Sourcing Animal Welfare Sustainable Seafood Sustainable Agriculture... Local Sourcing.[r] ...

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How to optimize interactive relationships between you and your customers

How to optimize interactive relationships between you and your customers

... toward customers who deliver the most value and have the greatest potential ...reorganized its business around customer segments and customer seg- ment ...of its huge customer base to identify small- ...

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Creating relationships with customers at hotel "Park Plaza Histria Pula"

Creating relationships with customers at hotel "Park Plaza Histria Pula"

... Nowadays, customers are persons or organizations whose purpose is to acquire, cost and dispose of products or ...wants its brand and brand to approach customers in the best way, and customer ...

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An analysis of the use of marketing 4.0 principles for managing customers relationships in microbreweries in the capital city of Prague

An analysis of the use of marketing 4.0 principles for managing customers relationships in microbreweries in the capital city of Prague

... can only buy their beers bottled into PET bottles. Souvenirs in the travel industry have a strong symbolic value associated with pleasant travel experiences and memories (Baizerman et al., 1994). As beer tourists can buy ...

7

E Integrated Marketing Communication and Its Impact on Customers’ Attitudes

E Integrated Marketing Communication and Its Impact on Customers’ Attitudes

... influenced customers’ behavior as a whole and specifically customers’ attitudes toward products in this evolving interactive market space (Ozuem et ...on customers’ atti- tudes toward electronic ...

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E-Integrated Marketing Communication and its impact on Customers' Attitudes

E-Integrated Marketing Communication and its impact on Customers' Attitudes

... develop customers' long-term relationships in online ...attract customers are company's websites, search engines, sponsored links, e- newsletters, email marketing, social networks and online ...

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