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Trust Repair

How Different Apology Components Drive Trust Repair: The Moderating Effect of Social Value Orientation

How Different Apology Components Drive Trust Repair: The Moderating Effect of Social Value Orientation

... that trust violation may trigger(Bies & Tripp, 1996; ...extent trust can be repaired after the breach is scant(Chen et ...how trust can be restored or repaired recently(Brodt & Neville, 2013; ...

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Blockchain Technology as a Means for Brand Trust Repair – Empirical Evidence from a Digital Transgression

Blockchain Technology as a Means for Brand Trust Repair – Empirical Evidence from a Digital Transgression

... contrasting trust perceptions of respondents with some level of blockchain expertise (ratings ≥ 2) to participants with no expertise around blockchain technology (ratings < ...the trust repair ...

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It's not my fault, but I know how you feel: Influences of leader empathy on trust repair following an integrity-based trust violation

It's not my fault, but I know how you feel: Influences of leader empathy on trust repair following an integrity-based trust violation

... the trust repair ...overall trust in the leader after an integrity violation, our findings also revealed that absence of leader empathy led to arousal of higher negative affect in ...participants’ ...

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Empirical Study on Trust Repair of Government in Public Crisis Event

Empirical Study on Trust Repair of Government in Public Crisis Event

... of trust repair in academic circles had been started late, until the beginning of the 21 st century, there were scholars beginning to study trust ...of trust repair have been formed in ...

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Trust Repair by Public Kindergartens: Mediating Role of Positive Emotions: A case of kindergartens in Anhui Province, China

Trust Repair by Public Kindergartens: Mediating Role of Positive Emotions: A case of kindergartens in Anhui Province, China

... of trust is troublesome for organizations as trust has been shown to strengthen and support organizational dealings and participation, successful stakeholder relationships, and effectiveness of organization ...

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Service brand rehab: Diagnosing trust repair mechanisms

Service brand rehab: Diagnosing trust repair mechanisms

... all trust repair mechanisms are equally applicable to all service contexts; hence the context specific nature of trust affects the choice of trust repair ...of trust ...

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Trust repair in times of crisis: the influence of stealing thunder and culture on employees’ evaluation of organizational trustworthiness, emotions, and willingness to forgive

Trust repair in times of crisis: the influence of stealing thunder and culture on employees’ evaluation of organizational trustworthiness, emotions, and willingness to forgive

... to trust repair across employees from different cultures are ...that trust is mainly influenced by personal emotions, which are affected by cultural ...within trust repair ...

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Trust Maintenance and Trust Repair

Trust Maintenance and Trust Repair

... repairing trust belief is not ...the trust game to explore how the implicit belief effects trust repair, when the participant obtain apology of unfair distribution and commitment of ...

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The effectiveness of non-substantive and substantive responses in the repair of employee trust in management

The effectiveness of non-substantive and substantive responses in the repair of employee trust in management

... how trust may be repaired following a transgression within industry, which is important given the effects that trust may have on employees’ safety attitudes and behaviours (Conchie & Donald, 2006; Flin ...

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Trust dynamics and repair: an interview with Roy Lewicki

Trust dynamics and repair: an interview with Roy Lewicki

... you trust somebody? What does trust look like when it is present or absent? How is trust different in various kinds of relationships? What makes it different? We used the metaphor of the children’s ...

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TRUST CONNECTION Valley National Trust Services

TRUST CONNECTION Valley National Trust Services

... It is not uncommon to encounter wine in an estate or trust. A fiduciary should inquire about the existence of wine collections. In addition to wine in the cellar, there may be outstanding orders for future ...

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Trust Breeds Trust: How Taxpayers are Treated

Trust Breeds Trust: How Taxpayers are Treated

... To maintain the psychological tax contract, the tax authority must take positive actions to support it, and negative actions to prevent breach of contract. The basis of any contractual relationship that relies on ...

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REPAIR OF COMPOSITES FACT SHEET REPAIR OF COMPOSITES IN AEROSPACE INDUSTRY

REPAIR OF COMPOSITES FACT SHEET REPAIR OF COMPOSITES IN AEROSPACE INDUSTRY

... doubler repair can be for example stainless steel or titanium. This repair method is normally used for metal structural repairs and therefore reserved for thicker, solid and heavily loaded composite ...

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Repair matters

Repair matters

... F. is placed within the production planning department which constitutes, if you will, the company’s ‘centre of coordination’ (Suchman, 1993: 114). 8 In the planning department, F. first of all gets to know the extant ...

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Repair matters

Repair matters

... brokenness: Repair as non-reproductive occupation, improvisation and speculation’, Gigi Argyropoulou and Hypatia Vourloumis reflect on their role as cultural organizers in Athens, ...for repair’, he ...

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Outline. Dynamics of trust. Dusko Pavlovic. Introduction. Private trust. Public trust. Introduction. Conclusion. Dynamics of trust.

Outline. Dynamics of trust. Dusko Pavlovic. Introduction. Private trust. Public trust. Introduction. Conclusion. Dynamics of trust.

... Dynamics, robustness and fragility of trust Dusko Pavlovic Kestrel Institute and Oxford University FAST Malaga, October 2008 Dynamics of trust Dusko Pavlovic Introduction Private trust P[r] ...

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SIN MAINTENANCE AND REPAIR Maintenance Repair Service Repair Parts/Spare Parts Third Party Maintenance

SIN MAINTENANCE AND REPAIR Maintenance Repair Service Repair Parts/Spare Parts Third Party Maintenance

... Avaya provides ordering activities with Maintenance Per Incident Support on a per-call basis if the ordering activity does not have a maintenance agreement or when ordering activities r[r] ...

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Just Repair

Just Repair

... Thus, this Part offers a descriptive analysis of the theories evolving in the field, while providing a more structured model for reconciling and understanding them. As already argued, an overarching theory of justice as ...

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Technology, Humanness, and Trust: Rethinking Trust in Technology

Technology, Humanness, and Trust: Rethinking Trust in Technology

... An important contribution of this research is that it is one of the first to study the general humanness concept. We contribute by showing that humanness is a viable construct for distinguishing between two different ...

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The Role of Trust Protectors in American Trust Law

The Role of Trust Protectors in American Trust Law

... Traditionally, settlors have appointed trust advisors to provide financial advice to trustees or appointed cotrustees with separate responsibilities. However, settlors may [r] ...

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