You have completed this task when you attain these results:
There are two Cisco Unified Communications Manager groups. Both include both servers (in different order).
There are two device pools. Each one uses a different Cisco Unified Communications Manager group.
Task 2: Add IP Phones by Using Autoregistration
In this task, you will configure Cisco Unified Communications Manager to automatically add new phones by using autoregistration.
Activity Procedure
Complete these steps:
Cisco Unified Communications Manager Configuration
Step 1 To watch the registration process per phone, unplug the Ethernet cable from Phone2-x and Phone3-Phone2-x. Keep Phone1-Phone2-x (the phone to which PC-Phone2-x is connected) plugged in.
Step 2 Go to System > Cisco Unified CM and click Find.
Step 3 In the list that is shown, choose publisher server CUCM1-x.
Step 4 First enter 2002 for the ending directory number and then 2001 for the starting directory number in the Auto-Registration Information area. After you leave the ending directory number field (for example, by using the Tab key) the system will automatically uncheck the Auto-Registration Disabled on This Cisco Unified Communications Manager check box.
Step 5 Click Save and Apply Config.
Register IP Phones by Autoregistration
Step 6 Reset your IP phone Phone1-x.
Step 7 Observe as the IP phone cycles through the registration process. When the IP phone has successfully registered, it will display the date, time, and directory number.
Step 8 On the registered IP phone, press the Settings button, and then enter 3 on your keypad to view the Device Configuration of the IP phone. Press 1 to view the Cisco Unified Communications Manager settings.
The ID of the Cisco Unified Communications Manager that is designated as the primary Cisco Unified Communications Manager is displayed first, with the word
“Active” to the right. The ID of the backup (secondary) Cisco Unified
Communications Manager is displayed next, with the word “Standby” to the right.
Step 9 Plug the Ethernet cable of Phone2-x back into the phone.
Step 10 Repeat Step 8 for Phone2-x. Press the Settings key and then enter 3 on your keypad to view the Device Configuration. Enter 1 on your keypad or press the Select softkey. Again, you will see the primary and secondary Cisco Unified Communications Manager systems and their status.
Step 11 Plug the Ethernet cable of Phone3-x back into the phone.
Step 12 Observe as the IP phone cycles through the registration process. This IP phone should fail to obtain the directory number and should be unable to autoregister
because the autoregistration directory number range was limited to two directory numbers.
Step 13 In Cisco Unified Communications Manager Administration, choose Device > Phone and click Find, without changing any parameters. A list of all registered IP phones is displayed.
The device pool and IP address of the Cisco Unified Communications Manager to which the IP phone is currently registered is displayed. The IP address of the Cisco Unified Communications Manager is listed under the Status column. Note that the Description field shows “Auto” with the directory number, to indicate that a phone is autoregistered.
Step 14 Change the descriptions of the two registered phones to Phone1-x and Phone2-x. If Phone1-x (Cisco Unified IP Phone 7965) does not have directory number 2001 assigned, change the directory number to 2001. If Phone2-x (Cisco Unified IP Phone 7965) does not have directory number 2002 assigned, change the directory number to 2002.
Activity Verification
You have completed this task when you attain these results:
The first two Cisco IP phones have directory numbers, and you are able to call from one IP phone to the other.
— Place a call between Phone1-x and Phone2-x.
— In the Device > Phone menu, after you click Find, the two newly registered IP phones appear in the list, as described in the activity procedure.
— The third IP phone attempts to register, but fails with a message that registration is rejected. This rejection happens because autoregistration does not have any directory numbers left to assign to new phones.
Task 3: Manually Add and Configure an IP Phone
In this task, you will manually add a Cisco IP phone (Phone3-x) and assign a directory number.
The other phones remain configured through autoregistration.
Activity Procedure
Complete these steps:
Step 1 In Cisco Unified Communications Manager Administration, navigate to Device >
Phone and click Add New.
Step 2 On the new page that is shown, from the Phone Type drop-down menu, choose the actual type of Phone3-x (for example, Cisco 7965). Click Next.
Step 3 On the new page, confirm that the SCCP device protocol is selected and click Next.
Step 4 Obtain the MAC address from Phone3-x. On Phone3-x, click Settings, then choose the Network Configuration, and find the IP phone MAC address at entry 3.
Another way to obtain the MAC address is to look on the bar code sticker that is located on the bottom back of the Cisco IP phone. Record the MAC address here:
Step 5 In the Phone Configuration window, enter the Phone3-x parameters:
MAC Address: Copy from Step 4 recorded MAC address
Description: Phone3-x
Device Pool: SubPub
Phone Button Template: Standard 7965 SCCP
Device Security Profile: Cisco 7965—Standard SCCP Non-Secure Profile
Step 6 Click Save. (You will configure additional parameters later in the course.) In the pop-up window that appears, notifying you about the reset, click OK.
Step 7 On the new page, click the Line [1]—Add a New DN link to continue to configure the line 1 extension. Enter 2003 in the Directory Number field.
Step 8 Click Save.
Step 9 Use the Related Links to get back to the device-configuration level. Then reset the IP phone.
Step 10 Observe as the IP phone cycles through the registration process. When the IP phone has successfully registered, it will display the date, time, and directory number.
Step 11 Verify that Phone3-x has the subscriber (CUCM2-x) as its primary Cisco Unified Communications Manager (in Active state) and the publisher (CUCM1-x) as its secondary Cisco Unified Communications Manager (in Standby state).
Step 12 Use Cisco Unified Serviceability to stop the Cisco CallManager service at the subscriber. Phone3-x should now show the secondary Cisco Unified
Communications Manager (CUCM1-x) as Active because the primary Cisco Unified Communications Manager (CUCM2-x) is not running the Cisco CallManager service.
Step 13 Start the Cisco CallManager service again on the subscriber.
Activity Verification
You have completed this activity when you attain these results:
Phone3-x registers with directory number 3001.
Phone3-x has the subscriber as its primary Cisco Unified Communications Manager and the publisher as its secondary Cisco Unified Communications Manager.
Task 4 (Optional): Prepare Cisco Unified Communications Manager BAT for Adding Cisco IP Phones
In this task, you will prepare Cisco Unified Communications Manager to use Cisco Unified Communications Manager BAT to add IP phones.
Activity Procedure
Complete these steps:
Activate the Cisco Bulk Provisioning Service on the Publisher
Step 1 In Cisco Unified Serviceability, make sure that the Cisco Bulk Provisioning service is activated on the publisher.
Create an IP Phone Template for Use with Cisco Unified Communications Manager BAT
Step 2 In Cisco Unified Communications Manager Administration, navigate to Bulk Administration > Phones > Phone Template and click Add New.
Step 3 Choose Cisco 7965 for Phone Type and click Next.
Step 4 Leave SCCP as device protocol and click Next.
Step 5 Create the new phone template with these parameters:
Template Name: BAT-7965
Description: 7965 template
Device Pool: SubPub
Phone Button Template: Standard 7965 SCCP
Device Security Profile: Cisco 7965—Standard SCCP Non-Secure Profile Leave all other settings at their default values and click Save.
Step 6 Click the Line [1] link in the left column, enter line1 for Line Template Name, and click Save.
Step 7 Highlight BAT-7965 in the Associated Devices pane, and click Edit Device or use the Related Links to get back to the device-configuration level.
Step 8 Click the Line[2] link in the left column, enter line2 for Line Template Name, and click Save.
Create the CSV File Using the Cisco Unified Communications Manager BAT Spreadsheet
Step 9 In Cisco Unified Communications Manager Administration, choose Bulk Administration > Upload/Download Files and click Find.
Step 10 Check the check box next to the bat.xlt file and click Download Selected.
Step 11 In the new dialog window, click Save, and then navigate to the C directory on your local PC.
Step 12 Change the filename in the File Name field to bat7965.xlt and click Save. Wait until the file is downloaded to your local PC.
Step 13 Open the file on your local PC, using Microsoft Excel.
Step 14 On the Phones spreadsheet tab, click the Phones radio button, then click Create File Format.
Step 15 In the new dialog window, highlight the Directory Number in the Line Fields pane, and then click the Right arrow button to move the entry to the Selected Line Fields pane.
Step 16 Click Create, and then click Yes on the pop-up window, to overwrite the existing file.
Step 17 In the Maximum Number of Phone Lines field, enter 2 to create two lines for new IP phones. Then click into any other portion of the spreadsheet to leave the field so that the sheet is updated with the selected number of lines.
Step 18 Check the check box next to the Dummy MAC Address field.
Step 19 On the Phones spreadsheet, enter five new IP phones with the following parameters, and leave the MAC Address column empty.
Description Directory Number 1 Directory Number 2
IPPhone6 2006 3006
IPPhone7 2007 3007
IPPhone8 2008 3008
IPPhone9 2009 3009
IPPhone10 2010 3010
Step 20 Scroll right and click the Export to BAT Format button.
Step 21 Save the new file with the suggested filename to the suggested folder. You should be notified that the file was successfully exported. Click OK.
Step 22 Exit Microsoft Excel without saving the changes to the .xlt file.
Validate the IP Phone Template and CSV File
Step 23 In Cisco Unified Communications Manager Administration, navigate to Bulk Administration > Upload/Download Files and click Add New.
Step 24 Click Browse. In the new dialog window, navigate to C:\XlsDataFiles\, highlight the previously stored file, and then click Open. Doing so will populate the File field on the File Upload Configuration page.
Step 25 Choose Phones from the Select Transaction Type drop-down menu.
Step 26 Choose Insert Phones—Specific Details from the Select Transaction Type drop-down menu and click Save.
Step 27 Choose Bulk Administration > Phones > Validate phones.
Step 28 From the File Name drop-down menu, choose the previously uploaded CSV file.
Step 29 From the Phone Template Name drop-down menu, choose the BAT-7965 template that you created earlier.
Step 30 Click Submit.
Step 31 Choose Bulk Administration > Job Scheduler and click Find.
Step 32 In the job list that is shown, click the Job Id link that has “Validate Specific Phones” in the Description column.
Step 33 The job results should display the validation status without errors.
Activity Verification
You have completed this task when you attain this result:
The validation status is Validate Completed, and when you click the Log File Name link, the Result Summary message reads “Validate for 5 Phones passed. Validate for 0 Phones failed.”
Note This verification task was part of the lab activity.
Task 5 (Optional): Insert IP Phones into the Cisco Unified Communications Manager Database by Using Cisco Unified Communications Manager BAT
In this task, you will complete the last step in Cisco Unified Communications Manager BAT process by inserting the previously validated IP phones into the Cisco Unified Communications Manager database.
Activity Procedure
Complete these steps:
Step 1 Go to Bulk Administration > Phones > Insert Phones.
Step 2 Choose the previously uploaded CSV file from the File Name drop-down menu.
Step 3 Choose BAT-7965 from the Phone Template Name drop-down menu.
Step 4 Check the check box next to Create Dummy MAC Address.
Step 5 Click the Run Immediately radio button.
Step 6 Click Submit.
Step 7 Go to Bulk Administration > Job Scheduler and click Find.
Step 8 If the Status column of the phone insertion job does not show Completed, click Find again. Repeat this step until you see the status Completed.
Step 9 Click the phone insertion Job Id link and make sure that the job has completed successfully. You can also review the log file.
Activity Verification
You have completed this task when you attain these results:
The phones insertion job has completed with success.
Note This verification step was part of the lab activity.
When you go to Device > Phone and click Find, you see in the list the five new IP phones that you bulk-added. Notice that the telephones that you added with Cisco Unified
Communications Manager BAT all start with BAT, followed by a dummy MAC address in the Device Name field. Click one of the device names and view the results. You can customize any of these fields on a per-phone basis.
Cleanup
To prepare for future labs, follow these steps to delete the Cisco Unified Communications Manager telephones that you added by using Cisco Unified Communications Manager BAT.
Step 1 Go to Device > Phone and click Find.
Step 2 Check the check box next to each bulk-added IP phone (their names start with BAT) and click Delete Selected. Click OK in the pop-up window.
Step 3 Make sure that the only IP phones that remain are the three active IP phones (their names start with SEP).
Task 6: Configure Cisco Unified Communications Manager to Support a Third-Party SIP Softphone
In this task, you will add a third-party SIP softphone to the Cisco Unified Communications Manager cluster.
Activity Procedure
Complete these steps:
Configure Cisco Unified Communications Manager to Support the Third-Party Phone
Step 1 In Cisco Unified Communications Manager Administration, go to User Management > End User and list all users.
Step 2 Click User4 and verify its configuration.
Step 3 In Cisco Unified Communications Manager Administration, go to Device > Phone and click Add New.
Step 4 For the Phone Type, choose Third-party SIP Device (Basic) from the drop-down menu. Click Next.
Step 5 On the Phone Configuration page for the third-party SIP device, add a phone with these parameters, and click Save:
MAC Address: Enter any dummy MAC address; third-party SIP phones do not register by MAC address, so the value is irrelevant.
Description: Phone4-x
Device Pool: Default
Phone Button Template: Third-party SIP Device (Basic)
SIP Phone Security Profile: Third-party SIP Device Basic—Standard SIP Non-Secure Profile
SIP Profile: Standard SIP Profile
Digest User: User4
Step 6 On the new page, click the Line [1]—Add a new DN link to continue to configure the line 1 extension. Enter 2004 in the Directory Number field. Click Save.
Configure the Third-Party Phone to Register with Cisco Unified Communications Manager
Step 7 At PC-x, start the X-Lite SIP softphone. If the SIP Accounts window is not automatically shown, right-click in the phone display, choose SIP Account Settings, and click Add.
Step 8 In the Accounts tab, configure these parameters, then click Apply:
Display Name: SIP Phone
User Name: 2004
Authorization User Name: User4
Domain: 10.x.1.1
Leave all other settings at default values.
Step 9 Click OK and close the SIP Accounts window.
Step 10 Wait until the third-party SIP phone registers with the Cisco Unified
Communications Manager publisher, and then place test calls to other IP phones in your group.
Step 11 In Cisco Unified Communications Manager Administration, go to Device > Phone and click Find. You should see the third-party SIP phone listed, with its status showing Registered.
Step 12 Try to reset the phone from Cisco Unified Communications Manager
Administration. The SIP softphone application at the PC is not restarted because only Cisco IP phones can be reset remotely from Cisco Unified Communications Manager Administration.
Activity Verification
You have completed this task when you attain these results:
On PC-x, the third-party SIP softphone is registered with the Cisco Unified Communications Manager publisher.
You can place calls to other phones in your pod from the third-party SIP phone and receive calls from IP phones in your pod.
The third-party SIP phone is listed with its IP address as a registered phone in the Find and List Phones page. However, the phone cannot be reset from Cisco Unified Communications Manager Administration. You must manually reboot the phone from the phone.
Task 7 (Optional): Enable Digest Authentication for a Third-Party SIP Softphone
In this task, you will configure digest authentication to be used for the third-party SIP softphone.
Activity Procedure
Complete these steps:
Set a Password at the SIP Phone
Step 1 At the SIP softphone (X-Lite), change the configuration to include a password (digestpass).
Step 2 Close and reopen the X-Lite application to reset the SIP softphone.
Step 3 Place a call from the SIP softphone. The call should succeed, although you did not set a digest password at Cisco Unified Communications Manager.
Note This step shows that a digest password that the phone provides is ignored as long as Cisco Unified Communications Manager is not configured to use digest authentication for the third-party SIP phone.
Enable Digest Authentication for the Third-Party SIP Phone
Step 4 In Cisco Unified Communications Manager Administration, go to System >
Security Profile > Phone Security Profile and click Find.
Step 5 Click the Copy button to the right of Third-Party SIP Device Basic—Standard SIP Non-Secure Profile.
Step 6 Change the name of the profile to Third-Party SIP (Basic) with Digest Authentication. Enter the same text for the description.
Step 7 Activate the Enable Digest Authentication check box. Then click Save.
Step 8 Go to the phone configuration page of the SIP phone (go to Device > Phone).
Step 9 Change the Device Security Profile to Third-Party SIP (Basic) with Digest Authentication, click Save, and reset the phone.
Step 10 Place a call from the SIP softphone. The call should fail because Cisco Unified Communications Manager now verifies the digest authentication password.
Note So far you set the digest authentication password only at the third-party SIP phone. The end user in Cisco Unified Communications Manager is not yet configured with a digest
authentication password. Therefore, digest authentication fails and the phone cannot register anymore.
Set a Digest Authentication Password at the End User
Step 11 Go to User Management > End User and set the digest authentication password at User4 to digestpass. In Cisco Unified Communications Manager, the term for digest password is Digest Credentials.
Step 12 At PC-x, close the third-party SIP phone and reopen it to enable the phone to register again. The phone should now be able to register.
Step 13 Place a call from the SIP softphone. The call should succeed.
Note Cisco Unified Communications Manager is configured to use digest authentication for the third-party SIP phone, and now the digest authentication password that is configured at the phone and at the corresponding end user in Cisco Unified Communications Manager are identical.
Activity Verification
You have completed this task when you attain these results:
The SIP softphone worked with different passwords configured on both ends when Cisco Unified Communications Manager was not configured to use digest authentication.
The SIP softphone worked with different passwords configured on both ends when Cisco Unified Communications Manager was not configured to use digest authentication.