Generally, the devices the Polycom CMA system manages are either endpoints or MCUs. This section describes how to manually add endpoints and how to find endpoints on the same network as the Polycom CMA system.
If the Polycom CMA gatekeeper registration policy allows devices to register automatically (i.e., a gatekeeper setting of Allow Registration of All
Endpoints or Allow Registration of Endpoints in a Defined Site), those registered devices (Polycom devices or third-party devices) are automatically added to the device list. If a device is not registered with the gatekeeper and it has a web-based interface, you can enter the device information manually and manage the device directly from the Admin/Monitor View.
If the Polycom CMA gatekeeper registration policy does not allow devices to register automatically (i.e., a gatekeeper setting of Allow Registration of Predefined Endpoints Only), you must manually add all video endpoint systems and MCUs to the CMA system. However, devices registered to the Global Address Book are automatically added to the Polycom CMA system.
For most endpoints, you enter basic information. The Polycom CMA system then contacts the endpoint and retrieves device details, which includes the following information:
Note
You can also manually add devices to the Polycom CMA system for monitoring purposes only.
Table 8-1 Fields of the Add Device
Field Description
Find Device on Network
Device Type The type of device. For valid device types, see “Device Types” on page 61.
IP Address The assigned IP address of the device
System Name The name of the device.
• Device names must be unique.
• The name must be in ASCII onlya and may have an unlimited number of characters. Spaces, dashes, and underscores are valid.
• When retrieved from a video endpoint system, the name is taken from the H.323 ID if the device registered with the gatekeeper and it is a third-party system. In other cases, it is the system name, which might be different than the H.323 ID.
• For an MGC or RMX 2000 device, you must type in a device name.
Admin ID The administrator ID for the device Password The administrator password for the device
Device Management Operations
Identification
System Name The name of the device.
• Device names must be unique.
• The name must be in ASCII onlya and may have an unlimited number of characters. Spaces, dashes, and underscores are valid.
• When retrieved from a video endpoint system, the name is taken from the H.323 ID if the device registered with the gatekeeper and it is a third-party system. In other cases, it is the system name, which might be different than the H.323 ID.
• For an MGC or RMX 2000 device, you must type in a device name.
Description A free-form text field (Extended ASCII onlya) in which information about the device can be added
Site The network site for the device. By default, devices are added to the Primary Site.
Serial Number The serial number (ASCII onlya) of the device.The device provides the serial number if it registered successfully or is managed.
Software Version The version of the software installed on the device (ASCII onlya). The device provides the version number if it registered successfully or is managed.
HTTP URL (Endpoints only) The management URL for the device, if available (ASCII onlya).
This URL allows operators to manage the device from the Device >
Admin/Monitor View > Manage Device screen.
All Polycom endpoints provide device management through a browser. For these devices, this field is completed when the device registers with the CMA system.
For third-party endpoints and devices that do not register using an IP address, you must enter the URL.
HTTP Port (Endpoints only) The HTTP port number for the device. The device provides the port number if it registered successfully and is managed.
Addresses
DNS Name Name for the device as assigned at the Domain Name Service Table 8-1 Fields of the Add Device
Field Description
Polycom CMA Operations Guide
Aliases The alias to connect to the device. The CMA system converts the aliases to the IP address associated with the device.
• Alias Type. Possible types include E.164, H.323 ID, URL, Transport Address, E-mail, Party Number, and Unknown.
• Alias Value. Value for the alias type shown.
• The value for the H.323 ID is the device name if the device registered with the gatekeeper and it is a third-party system. In other cases, the device name is the system name, which might be different then the H323 ID.
• The value of the E.164 alias is the extension dialed to reach this endpoint.
• To add another alias, select the type, enter the value (ASCII onlya), and click Add Alias.
• To remove an alias, select it and click Delete Selected Row.
Note
The following Alias Values are ASCII onlya: H323 ID, URL, Transport Address, and Unknown.
ISDN Video Number For ISDN devices only, the country code + city/area code + phone number for the device.
When you add an endpoint without native ISDN, the ISDN gateway, country code, and area code are not captured. The CMA system only supports native ISDN.
Capabilities
Supported Protocols The communications protocols that the device can support. Possible values include:
• IP (H.323) - A standard that defines the protocols used for multimedia communications on packet-based networks, such as IP.
• ISDN (H.320) - A standard that defines the protocols used for multimedia communications on switched networks, such as ISDN.
For devices with the type Unknown, select H.323.
The device automatically provides the protocols if it registered successfully or is managed.
Notes
• If an endpoint is configured as a gateway (ISDN), only the H.323 checkbox is selected. If the endpoint supports true ISDN, the H.323 and ISDN checkboxes are selected.
• RMX 2000 devices support only the H.323 protocol.
Capabilities Enabled Capabilities to enable on this device. Options are:
• MCU - The device can act as a control unit for multipoint conferences
• Gateway - The device can act as a gateway for call management The MCU provides the capability if it registered successfully or is managed.
Note
Currently, RMX 2000 devices cannot be Gateway devices.
Table 8-1 Fields of the Add Device
Field Description
Device Management Operations
To add an endpoint to a Polycom CMA system or find an endpoint on the network
1 Go to Device > Admin/Monitor View and click Add Device.
2 In the Add New Device dialog box, select the Device Type of interest.
For valid device types, see “Device Types” on page 61. For third-party devices, select a Device Type of Other.
3 Enter the IP Address of the device.
4 If necessary, enter the Admin ID and Password for the device. Some devices may not require this information. Other devices may require only a password.
5 Click Find Device.
— If the Polycom CMA system can find the device on the network, the Add New Device dialog box is populated with information retrieved from the device. Review any information retrieved from the device.
— If the Polycom CMA system cannot find the device on the network, a Device Not Found dialog box appears.
Available to Schedule Select this option to make the device available when users are scheduling conferences
Note
The Available to schedule field is empty and disabled for MGC and RMX 2000 devices.
Monitoring Level The monitoring level for the device. Possible values include:
• Standard. This device is monitored.
• VIP. This device is monitored closely. The VIP identifier and filters are available to operators to monitor and manage conferences.
a. For more information on field limitations, see “Field Input Requirements” on page 6.
Table 8-1 Fields of the Add Device
Field Description
Note
If you enter an invalid Admin ID or Password for a device that requires that information, the Polycom CMA system may still find the device. It depends upon the device type.
• V-Series, VSX-Series, and Viewstation devices allow the Polycom CMA system to detect the device type and complete the registration. The device appears in the Device List with an alert indicating Incorrect Password.
• Polycom HDX systems and ViewStation FX systems won’t allow the Polycom CMA system to detect the device type and complete the registration. You can manually add the device, but the Polycom CMA system cannot communicate
Polycom CMA Operations Guide
6 Click OK.
7 Complete the Identification, Addresses, and Capabilities sections of the Add New Device dialog box. (For more information, see Table 8-1.) At a minimum, assign the device a System Name.
Pay particular attention to the Capabilities options, because the settings on it determine how the device is used throughout the Polycom CMA system. For example, you can select it as a VIP device and determine whether it will be Available to Schedule through the scheduling interface.
Note that many fields in this dialog box are ASCII only. For information about field input requirements, see “Field Input Requirements” on page 6.
8 Click Add.
The device appears in the Device List. By default, the system:
— Adds the device to the applicable site
— Sets the HTTP Port to 80
— Adds an Alias for the device
— Makes the device Available to Schedule
— Sets the Monitoring Level to Standard
Once you’ve added a device, you can associate it with a user. See “Assign Users Roles and Devices” on page 128.