After you’ve installed the Polycom CMA system, you can distribute the Polycom CMA Desktop client application to users.
To deploy the Polycom CMA Desktop client, you can:
• Copy the link for the Polycom CMA Desktop client from the Polycom CMA system Downloads page into an email that you can send to users.
See “Option 1: Distribute the Polycom CMA Desktop client via an email link” on page 17.
• Provide users access to the Polycom CMA system, from which they can download the client. See “Option 2: Distribute the Polycom CMA Desktop client via the management system” on page 18.
• Distribute the .msi or .exe installation file as a desktop management or group policy object to a location on client systems and provide directions to users on how to run the executable. See “Option 3: Distribute the Polycom CMA Desktop client via a desktop management or group policy object” on page 19.
Note
You can brand the Polycom CMA Desktop client with your company logo or a design of you choice. See the Polycom CMA System Operations Guide.
Polycom® CMA™ System Configuration
Option 1: Distribute the Polycom CMA Desktop client via an email link To distribute the Polycom CMA Desktop client to users via an email link:
1 Log into the Polycom CMA system and go to User > Users to verify that the users have accounts on the system. (Users are typically added through the integration with your enterprise directory.)
2 On the task bar, click the Downloads link.
3 Copy and paste the Polycom CMA Desktop (shipped version) link into an email to be sent to users.
4 Create installation instructions and add them to the email to be sent to users. Edit the following sample instructions (the procedure encased by the dashed lines) for your situation.
To install the Polycom CMA Desktop application from the email link provided 1 Connect a webcam to your computer and install the camera software
using the instructions received with the webcam.
2 Click the link provided in this email.
3 Save the software to your local system, and then double-click it. The installation program launches automatically.
4 Follow the instructions to install the software.
5 When prompted for the server location, select Automatic.
When the installation program is complete, the Polycom CMA Desktop client starts. The Sign In screen displays your <DOMAIN>\<username> in the Sign in as field.
6 Click Sign In.
You’re now ready to connect to anyone else using Polycom CMA Desktop or other types of video conferencing systems.
Polycom CMA Operations Guide
Option 2: Distribute the Polycom CMA Desktop client via the management system
To distribute the Polycom CMA Desktop client to users by providing them access to the Polycom CMA system, you must:
1 Log into the Polycom CMA system and go to User > Users to verify that the users have accounts on the system. (Users are typically added through the integration with your enterprise directory.)
2 Copy and paste the Polycom CMA system IP address or host name into an email to be sent to users.
3 Create installation instructions and add them to the email to be sent to users. Edit the following sample instructions (the procedure encased by the dashed lines) for your situation.
To install the CMA Desktop application from the Polycom CMA system 1 Connect a webcam to your computer and install the camera software
using the instructions you received with the webcam.
2 Open a browser window and in the Address field enter the Polycom CMA system server IP address.
— If prompted to install the Adobe Flash Player, click OK.
— If you receive a Security Alert, click Yes.
3 When the Polycom CMA system login screen appears, enter your standard network Username and Password.
4 Click Login.
5 From the Polycom CMA system toolbar, click Downloads.
6 Click Polycom CMA Desktop.
7 Save the software to your local system, and then double-click it. The installation program launches automatically.
8 Follow the instructions to install the software.
9 When prompted for the server location, select Automatic.
When the installation program is complete, the Polycom CMA Desktop client starts. The Sign In screen displays your <DOMAIN>\<username> in the Sign in as field.
10 Click Sign In.
You’re now ready to connect to anyone else using Polycom CMA Desktop or other types of video conferencing systems.
11 Close the Polycom CMA system Downloads screen and click Log Out.
Polycom® CMA™ System Configuration
Option 3: Distribute the Polycom CMA Desktop client via a desktop management or group policy object
The Polycom CMA Desktop client is a standard .msi or .exe installation file and as such can be distributed via a desktop management or group policy object should your company have such processes and tools available to it.
To distribute the Polycom CMA Desktop client .msi or .exe installation file via a desktop management or group policy object, you must:
1 Build a desktop management or group policy object that writes the .msi or .exe installation file to a directory (for example, C:\temp) on the user’s local system.
2 Create installation instructions and put them into an email to be sent to users. Edit the following sample instructions (the procedure encased by the dashed lines) for your situation.
To install Polycom CMA Desktop from the .msi file
1 Connect a webcam to your computer and install the camera software using the instructions received with the webcam.
2 Choose Start > Run.
3 Enter this command:
msiexec /qn /i "C:\temp\CMA Desktop.msi"
4 Follow the instructions to install the software.
5 When prompted for the server location, select Automatic.
When the installation program is complete, the Polycom CMA Desktop client starts. The Sign In screen displays your <DOMAIN>\<username> in the Sign in as field.
6 Click Sign In.
You’re now ready to connect to anyone else using Polycom CMA Desktop or other types of video conferencing systems.
Polycom CMA Operations Guide