Apply Condiments
A condiment is an additional selection that an employee makes when ordering a menu item. It describes to the kitchen or bar, exactly how the customer wants the item prepared (e.g., medium rare, with mustard, no ice). Condiments are only ordered after a regular menu item is selected.
There are two types of condiments in a POS System — attachments and
modifiers. Attachments are mandatory choices linked to the menu item. They may or may not be included in the price of the main menu item.
Modifiers are optional items that usually result in an additional charge (e.g., $0.25 for extra cheese.)
Attachments
When a menu item with an attachment is selected, a condiment screen will be displayed. Only those choices available for the selected menu item will be included:
1. From the condiment screen, select one or more attachments from the buttons provided. A secondary screen will be displayed if a sub-choice (e.g., type of cheese) is required.
Basic Operations
Apply Condiments
Modifiers
Depending on your setup, the system may or may not prompt for modifiers when a menu item is selected. If there are modifiers linked to the menu item, they will be presented after the attachments are selected. The information bar in the upper right-hand corner informs the user that a selection is optional.
1. Select a modifier. The item will be added to the check detail beneath the menu item. If a price is associated with the selection, it will be added as well. 2. Once you are finished entering condiments, press the [Done] key to return to
the main Food screen. Active Rules
Active rules refer to the prefixes used to qualify a condiment menu item selection. Examples of these are [No], [Extra], [Side], and [Sub].
Basic Operations
Apply Condiments
Min/Max Condiments
Occasionally, menu items are programmed to allow a range of condiment options. The minimum value in this range represents the least number of condiments needed to complete an entry. It allows a user to select less than the number of attachments linked to the menu item.
For example, assume that the minimum set for all pizza menu items was 1 condiment. If a customer wanted a plain pizza but ordered the 2-topping Pizza Special because it was on sale, the user would be able to enter a condiment selection of [No Choice] to satisfy the minimum requirements for this order. The maximum value places a limit on the number of items that may be added. Again, it may or may not coincide with the number of attachments.
For example, assume the maximum number of items is set to 9 for all pizza items. If a customer orders a 4-topping Pizza, but wants to add a few more toppings, the system will prompt for 4 selections, but will allow up to 5 more items to be added. A condiment charge may be added for each topping or (if the toppings are included in the pizza menu item price) may be added for the extra toppings only. Insert/Replace Condiments
During order entry, users may need to change or complete the condiment selections of a menu item before service totaling the check. This can occur for several reasons: 1) the user entered the wrong condiments, 2) the customer changed his mind (e.g., wants mustard instead of mayo on his burger), or 3) the customer forgot something (e.g., hold the eggs in the chef salad).
If the error is spotted after another menu item has been entered, the user can either void the original menu item with its related condiments and start over (a time- consuming process) or edit the menu item using one of two specialized condiment function keys:
• [Insert Condiment] — Allows the user to add modifiers to a previously
entered menu item. (Attachments cannot be inserted.) The list of available condiments will vary, depending on how the menu item has been programmed. A condiment or condiment prefix can only be added if the menu item has been programmed to accept it.
• [Replace Condiment] — Allows the user to highlight an entered condiment
(with or without prefix) and replace it with an alternate selection. Condiments can be required (attachments) or allowed (modifiers). The list of replacement condiments will vary, depending on how the menu item has been programmed. A condiment or condiment prefix can only be substituted if the menu item has been programmed to accept it.
Basic Operations
Apply Condiments
Inserting Condiments To insert a condiment:
1. Highlights the main menu item and press the [Insert Condiment] key. The screens status is changed to Insert and a selection of allowed condiment (modifier) keys is displayed.
In the check detail, a dotted line is inserted beneath the last condiment entry for that menu item, indicating that the system is waiting for an additional condiment selection.
2. Select the additional condiments, with or without prefixes. The condiments are added to the check detail.
3. When finished adding condiments, press [Done] to turn off the insert function and exit the condiment screen.
Basic Operations
Apply Condiments
Replacing Condiments To replace an existing condiment:
1. Highlights a condiment item and press the [Replace Condiment] key. The screens status is changed to Replace and a selection of allowed condiment (modifier) keys is displayed.
In the check detail, the highlighted condiment is replaced with a dotted line, indicating that the system is waiting for a new condiment selection.
2. Select the replacement condiment, with or without prefix. The new selection is added to the check detail. The replace function is turned off and the condiment screen is closed automatically, returning the user to the previous screen.
Basic Operations