Client module - FastViewer - the smart solution that connects worldwide and at any time.

The participant starts the FastViewer client module, for example, by downloading it from your website.

After starting up, the following window appears:

To set up the connection, the participant must enter the session ID and click "Connect" . (If a password has been defined by the master, a prompt is displayed.)

On clicking "Connect", the connection between the master and client is set up immediately.

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Additional Information:

Each of the available toolbars, which are located in the sidebar, can be arranged as desired.

You can do this by simply dragging and dropping the appropriate bar to the desired position.

Alternatively, you can use the button to "undock" the bar.

Double-clicking on the bar head reintegrates the function bar into the sidebar again. (Alternatively, click on the button )

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Client module FSB - Shortcut bar

To enable the shortcut bar, you simply move the mouse pointer over the Sidebar icon. ( / ) The "Shortcut bar" includes the following options:

Switch zoom mode (see page 44)

Whiteboard (see page 44)

Interrupt remote control (see page 47)

Session recording (see page 47)

"Switch zoom mode" button:

As a viewer, this function allows you to switch between the view of the full screen and a portion thereof. As a presenter, you change the view for all viewers by clicking on this button.

"Open whiteboard" button:

Behind this symbol you will find a whiteboard with which you can highlight whatever is being shown.

On starting the whiteboard, a screenshot of the current screen contents of the presenter is used.

Several different elements such as free-style drawings, frames, lines, markers, images or even texts can be placed on it.

It is also possible to save the whiteboard, including all inserted elements.

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While using the whiteboard, you can simultaneously return to the presented desktop at any time or access other started functions by using the tab system in the startup dialog.

To close the whiteboard, click the "X"

of the corresponding tab.

While using the "Whiteboard", you have the following options:

Create New Whiteboard: This function lets you create multiple whiteboards. Apart from the size of the new whiteboard, you can also select a bitmap as the background. To close the whiteboard, click the "X" of the corresponding tab.

Reset Drawings: To get a new whiteboard, you do not necessarily have to create a second one. This function enables you to reset the whiteboard and return to the starting situation of a new whiteboard.

Clear Whiteboard: The entire whiteboard is reset in the process, and the desktop of the presenter is replaced by a white background.

Save as Bitmap: Click on this button, select a storage location and save the entire whiteboard.

Undo the last operation: Undo the last change made. If you click on this button again, all changes are undone in sequence.

Close all whiteboards: Closes all whiteboards.

Free drawing: A "pin" that allows freehand drawing.

Mark important details: Highlight texts with a defined color.

Draw line: Draw a straight line.

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Draw rectangle: Draw a rectangle.

Draw circle or ellipse: Draw a circle or ellipse.

Draw filled rectangle: Draw a filled rectangle.

Write text: Add text to graphics or drawings. Simply click on the

whiteboard and "drag" open a text box.

Insert image from file: Select the relevant image and drag it onto the

whiteboard. You thus have the option of determining the size and position of the image.

Delete: "Eraser" to erase drawings and inputs.

Line thickness of all

Drawings/font size: Select the desired font size and line width with this function.

Change color: Select the desired font and line color.

Object preview: You can see the currently selected color and form here.

Additional Information:

The master has the option of withdrawing any "write permissions" for the Whiteboard at any time.

In such a case, you only have the option to save the entire whiteboard as a bitmap.

( Save as Bitmap)

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"Stop remote control" button:

Click on this button to prevent access to your system. Your counterpart is thus prevented from moving your mouse or transmitting keyboard inputs. As an alternative to clicking the button, you can press the "F11" key to enable/disable this function.

This function is only available to the presenter.

"Session recording" button:

Press this button to start the recording session. If you press the button again at a later time, you are prompted for a location to save the recording.

Your recording will be converted to a proprietary format and saved as an exe file.

(alternatively, .fvwrec) With the "FastViewer Player", your recording is secured against falsification and tampering.

Additional Information:

By using a Start parameter, the module can be configured so that the session is automatically recorded right from the beginning.

Additional Information:

Depending on which version (Instant Meeting / Secure Advisor) or profile of the software is running, the functionality changes. The functions set via the customer portal are either displayed or hidden, depending on the setting.

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Client module FSB - Session

Under "Session", you will find the following options:

Session ID:

Displays the currently used session number

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Client module FSB - Participants

Under "Participants", you will find the following options:

All the participants present in the current session are shown under "Participants".

You can view the permissions of the participants here.

Your name can also be changed during the session by double-clicking on Your name . (Alternatively, by clicking on the icon and "Rename")

"Share Screen" shows the presenter, "Remote Control" the moderator/participant with control rights.

Function privileges are controlled via two groups - active clients and passive clients.

The following customization options are available to the moderator for this purpose:

Chat - send permission Fileboard - Upload permission Video - show permission Voice - speak permission

Whiteboard - drawing permission

Only the moderator has control of these permissions.

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Client module FSB - Application filter

Under "Application filter", you will find the following options:

Show Sidebar:

Do you want to show the FastViewer window incl. the sidebar?

Show new applications:

Enable this button if you want to transmit started applications and windows in the future.

Show Desktop:

If the desktop of the presenter is to be visible, activate this button.

Show Taskbar:

This check box can be used to select whether the task bar of the presenter is to be transmitted.

All open windows and applications are listed below these options. Here you can control whether or not these are to be transmitted. A click on the corresponding "+" lists the individual windows of the application.

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Client module FSB - Screen

If the presenter has multiple monitors, this function can be used to select the monitor to be transmitted. This provides clarity and enhances usability. Click on the respective monitor to transmit it. By clicking between the displayed monitors, the entire virtual desktop can be displayed again.

Additional Information:

The keyboard shortcut CTRL-N can also be used to switch from one screen to the other. N represents the ID of the monitor.

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Client module FSB - Chat

Under "Chat", you have the following options:

Text field: This window shows all the sent chat messages including the time stamp and the sender.

Recipients: Choose whether your chat message(s) should be sent to all the participants. It is also possible to send it explicitly to one participant.

New added participants only see the chat messages from the time that they have joined.

Additional Information:

The master has the option of withdrawing any "write permissions" for the Chat at any time.

In this case, you can only see what was written, but cannot send any messages yourself.

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Client module FSB - Fileboard

Under "Fileboard" you have the following options:

Available Files: File name(s) of the uploads

Client: Name of the user that supplied

the file.

Status: Shows whether the file is

currently being uploaded or already available for download.

Size: Size of the uploaded file

Upload: Select a file that you want to

provide to the participants.

Alternatively, you can also drag

& drop the desired file into the fileboard. Please note that all uploaded files are visible to all participants (even if they join the session later).

Download: Click on a file and download it via the "Download" button.

Cancel: With this button, you can cancel an upload.

Delete: Delete an uploaded file that is no longer needed.

Additional Information:

The master can withdraw your "Upload rights" at any time. In that case, you will only have the option of downloading already uploaded content.

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Client module FSB - Video / My Video

Would you like to share more than just the desktop with your session clients? Using the "My Video" function, when using a webcam, it is possible to transmit your video (if the master has released the function for you).

However, if you do not have any webcam on site, you can alternatively also have a picture of yourself displayed during the session.

Click on "Video" to have the webcam video or picture displayed to your session participants. Each participant's name can be seen below the corresponding video.

"My Video" shows your video or picture and offers the following configuration options:

By clicking on this icon , you can select the device for video transmission, such as your webcam or, as already mentioned, a picture.

Click the Down arrow to select between "Low Quality",

"Normal Quality" or "High Quality". This determines the quality of your transmitted video.

You can, of course, also enable or disable the video transmission generally ("On/Off").

Using the thumbnail, you can always check at any time what is currently being transmitted as an image or video to the other participants. You thus have full control of your video transmission at all times.

Additional Information:

The video quality is limited by your available bandwidth.

Under some circumstances, this may not be enough to transmit your video in high quality. If this is the case, please change the quality of the video.

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Client module FSB - Audio

Using this function, you can send or receive audio signals via VoIP (provided the master has released the function for you). Use this feature together with your microphone/headset or even your speaker system.

This is an attractive alternative to the simple telephone for conferences, in particular, since also lets you communicate exclusively through your PC.

By clicking on the icon ( ), you can select the device for the sound output, e.g., your speaker system. In the adjacent bar, you can regulate the volume. The "On/Off"

button can be used to enable or disable the function.

With this icon ( ), you can select the device to be used as well as the recording volume displayed next to it.

In addition, you can click "Mute" to disable the transmission of your audio signal.

Additional Information:

The audio quality is limited by your available bandwidth.

This bandwidth may not be sufficient for transmitting an error-free signal under some circumstances.

Furthermore, FastViewer recommends the use of a headset, since the use of other communication tools could lead to back coupling and thus make it difficult to communicate.

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Client module FSB - Log messages

All the functions performed during a session can be seen in chronological order in the Log messages. In addition, each new message is displayed for 3 seconds.

You have the option to save the Log messages when the session ends. There is a corresponding button in the End dialog.

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Client module FSB - Information

To obtain a technical overview of the session, click on "Information".

Here you see the used communication server (the server used for the connection between the master and client)

"Connection type" shows the protocol used for the communication.

Under "Receiving" and "Sending" you see the number of bytes received and sent per second. "Total received:"/"Total sent:" show the total amounts.

"Profile" shows the active profile that was selected in the customer portal when downloading.

"Version" informs you about the currently used version number. Please make sure that you always use the latest version.

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Client module FSB - Telephone conference

On the "Telephone conference" tab you will find the access numbers and the six-digit PIN code for the phone conference.

The six-digit PIN code is derived from your session ID plus a leading zero. After you have dialed the appropriate access number, you are prompted to press "digit 1" on your keypad, after which you only need to specify the PIN code in order to enter to the conference room.

FastViewer Dial-in Numbers

Country Phone number Rate

Germany +49-9181 518 40 11

Dial-in via normal land line number

Austria +43-13 11 02 09

Switzerland +41-44 575 3894

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In document FastViewer - the smart solution that connects worldwide and at any time. (Page 44-61)