Deployment parameters

The deployment environment assumes MS Windows 2008, MS SQL Server 2008, New Tomcats, and the defaults are accepted. It also assumes that BMC Remedy AR system server groups and BMC Atrium Single Sign-On high availability (HA) are not deployed.

The BMC Atrium Single Sign-On authentication is SAMLv2 where BMC Atrium Single Sign-On is configured as an Service Provider (SP) with a remote Identity Provider (IdP).

Important

BMC recommends that you install the BMC Remedy Mid Tier, BMC Remedy AR System server, and BMC Atrium Single Sign-On server on separate computers.

However, if you do install more than one BMC Product on the same computer, ensure that the HTTP, HTTPS, and Shutdown port numbers are different.

The following parameters are set in deployment of the following BMC Products and BMC Atrium Single Sign-On authentication:

BMC Remedy AR System BMC Remedy Mid Tier BMC Atrium Single Sign-On

SAMLv2 authentication where BMC Atrium Single Sign-On is configured as an SP with a remote IdP.

BMC Dashboards for BSM BMC Analytics for BSM

Product

install/configuration

Parameters Description

AR System installation Planning spreadsheet Complete the Planning Spreadsheet on BMC Remedy AR System 8.1. Mid Tier installation Planning spreadsheet Complete the Planning Spreadsheet on BMC Remedy AR System 8.1.

Atrium SSO installation FQDN of host name The Fully Qualified Domain Name (FQDN) for the host. For example, ssoserver.bmc.com.

HTTP, HTTPS, Shutdown port numbers

If BMC Atrium Single Sign-On is installed on the same computer as another BMC Product, provide port numbers that are different from the other BMC Product.

Cookie domain The cookie name is the name of the cookie that agent will check for the SSO session token. It should match the cookie name of the server configuration. For example, atsso_bmc_com.

Atrium SSO server password

The password for the BMC Atrium Single Sign-On server. Default: amadmin

AR System integration AR Server Name The AR server name. For example, arsystemserver.bmc.com

Product

install/configuration

Parameters Description

AR Server User The AR server user. For example, Demo.

AR Server Password The AR server password. For example, Demo.

AR Server Port The AR server port. For example, 0.

Atrium SSO URL URL for the BMC Atrium Single Sign-On server. For example, https://ssoserver.bmc.com:8443/atriumsso

SSO Admin Name The BMC Single Sign-On administrator name. Default: amadmin.

SSO Admin Password The BMC Single Sign-On administrator password.

truststore (Optional) The truststore path.

truststore-password (Optional) The truststore password.

force (Optional) If "Yes" is provided then the utility will not wait for the user to shutdown the webserver (if not done already), in case, the webserver is other then tomcat or jboss. Default:

No

Mid Tier integration AR Server Name The AR Server name from the AR System integration. For example, arsystemserver.bmc.com.

AR Server User The AR Server user from the AR System integration. For example, Demo.

AR Server Password The AR Server password from the AR System integration. For example, Demo.

AR Server Port The AR Server port from the AR System integration. For example, 0.

Container Type Supported contain types include JBOSSV4, JBOSSV5, SERVLETEXECV5, SERVLETEXECV6, TOMCATV5, TOMCATV6, TOMCATV7, WEBSPHEREV6, WEBSPHEREV7, WEBLOGICV10

Web App URL The Mid Tier URL if a load balancer is not implemented. Otherwise, the load balancer URL. Be sure the server name is provided with fully qualified domain name and port is also provided in the URL.

For example, http://midtierloadbalancer.bmc.com:8080/arsys

webserverhomedirectory The webserver home directory. For example, C:\Program Files\Apache Software Foundation\Tomcat6.

JREInstallDirectory Path to the JRE directory. For example, C:\Program Files\Java\jre7

MidtierHome Mid Tier home directory. For example, C:\Program Files\BMC Software\ARSystem\midtier serverinstancename The WebSphere instance name is required for the WebSphere server.

instanceconfigdirectory The WebSphere configuration directory is required for the WebSphere server.

weblogicdomainhome The BEA domain home is required for the WebLogic web application.

AR System external

Dashboards installation Fully Qualified Host Name Fully qualified host name of the BMC Atrium Single Sign-On server.

1.

Product

install/configuration

Parameters Description

Port numbers used by the BMC Atrium Single Sign-On server. If BMC Atrium Single Sign-On is installed on the same computer as another BMC Product, provide port numbers that are different from the other BMC Product.

Administrator login name and password

User name and password for the BMC Atrium Single Sign-On server administrator.

BMC Dashboards administrator Name and Password

User name and password of the BMC Dashboards for BSM administrator user. This user must exist in BMC Atrium Single Sign-On.

Analytics installation Fully Qualified Host Name Fully qualified host name of the BMC Atrium Single Sign-On server.

HTTP, HTTPS, Shutdown Port Number

Port numbers used by the BMC Atrium Single Sign-On server. If BMC Atrium Single Sign-On is installed on the same computer as another BMC Product, provide port numbers that are different from the other BMC Product.

Administrator login name and password

User name and password for the BMC Atrium Single Sign-On server administrator.

SAMLv2 authentication Remote IdP metadata file The metadata file for the remote Identity Provider (IdP). For example, sso-idp.xml.

BMC Remedy AR System agent Federated login URL & logout URI

Login and logout URIs are the locations that the agent will send the users browsers when the specified function is needed.

BMC Dashboards agent Federated login URL &

logout URI

Login and logout URIs are the locations that the agent will send the users browsers when the specified function is needed.

BMC Analytics agent Federated login URL &

logout URI

Login and logout URIs are the locations that the agent will send the users browsers when the specified function is needed.

The BMC Atrium Single Sign-On server component is available for download from the BSM EPD site at or can be found in the BMC Atrium Shared Components box.

http://webapps.bmc.com/epd

The typical method for integrate BMC Atrium Single Sign-On with BMC Remedy AR System or any BMC product is to:

1.

2.

3.

Install BMC Atrium Single Sign-On.

Install BMC Remedy AR System or other BMC products.

Integrate with BMC Remedy AR System or other BMC products.

Important

BMC recommends that you install the BMC Remedy Mid Tier, BMC Remedy AR System server, and BMC Atrium Single Sign-On server on separate computers.

However, if you do install more than one BMC Product on the same computer, ensure that the HTTP, HTTPS, and Shutdown port numbers are different.

The following topics provide information and instructions for installing BMC Atrium Single Sign-On:

1.

2.

3.

4.

Preparing for installation

Installation options (see page 48)

Configuring Terminal Services and DEP parameters

Installing BMC Atrium Single Sign-On as a standalone (see page 50)

Installing BMC Atrium Single Sign-On as a High Availability cluster (see page 55) Installing BMC Atrium Single Sign-On on an external Tomcat server (see page 72)

Installing BMC Atrium Single Sign-On with the AR System server and Mid Tier (see page 79) Installing silently (see page 112)

Uninstalling BMC Atrium Single Sign-On (see page 117)