To deploy the Polycom CMA Desktop client to users within a private enterprise network, you can:
• Copy the link for the Polycom CMA Desktop client from the Polycom CMA system Downloads page into an email that you can send to users.
See “Option 1: Distribute the Polycom CMA Desktop client via an email link” on page 17.
• Provide users access to the Polycom CMA system, from which they can download the client. See “Option 2: Distribute the Polycom CMA Desktop client via the management system” on page 18.
• Distribute the .exe installation file as a desktop management or group policy object to a location on client systems and provide directions to users on how to run the executable. See “Option 3: Distribute the Polycom CMA Desktop client via a desktop management or group policy object” on page 19.
IMPORTANT
• On a Windows XP system, the user installing the Polycom CMA Desktop must sign in with administrative privileges. On a Windows Vista system, the user installing the Polycom CMA Desktop must sign into the Administrator account.
• The following procedures assumes you have implemented DNS lookup and Windows authentication for single signon.
Polycom® CMA™ System Configuration
Option 1: Distribute the Polycom CMA Desktop client via an email link To distribute the Polycom CMA Desktop client to users via an email link:
1 Log into the Polycom CMA system and go to User > Users to verify that the users have accounts on the system. (Users are typically added through integration with your enterprise directory.)
2 On the task bar, click the Downloads link.
3 Copy and paste the Polycom CMA Desktop (shipped version) link into an email to be sent to users.
4 Create installation instructions and add them to the email. Edit the following sample instructions (the procedure encased by the dashed lines) for your situation. Include usernames and passwords as required.
To install the Polycom CMA Desktop application from the email link provided 1 Connect a webcam to your computer and install the camera software
using the instructions received with the webcam.
2 Click the link provided in this email.
3 Save the software to your local system, and then double-click it. The installation program launches automatically.
4 Follow the instructions to install the software.
5 <Note to Administrator—Have users choose Automatic, if you have a DNS server record for the Polycom CMA system on your DNS server.>
a When prompted for the server location, select Automatic.
b When prompted for the server location, select Specify and enter the following IP address: ____________________________.
When the installation program is complete, the Polycom CMA Desktop client starts. You will be asked if you would like to sign in using your network credentials.
6 <Note to Administrator—Have users choose Yes, if your Polycom CMA system is integrated with your enterprise directory.>
a Click Yes to use your network credentials.
b Click No to use locally defined credentials.
7 Click Sign In. Once the system signs you in, you’re ready to connect to anyone else using Polycom CMA Desktop or other video endpoints systems.
Polycom CMA System Operations Guide
Option 2: Distribute the Polycom CMA Desktop client via the management system
To distribute the Polycom CMA Desktop client to users by providing them access to the Polycom CMA system, you must:
1 Log into the Polycom CMA system and go to User > Users to verify that the users have accounts on the system. (Users are typically added through integration with your enterprise directory.)
2 Copy and paste the Polycom CMA system IP address or host name into an email to be sent to users.
3 Create installation instructions and add them to the email. Edit the following sample instructions (the procedure encased by the dashed lines) for your situation. Include usernames and passwords as required.
To install the Polycom CMA Desktop application from the Polycom CMA system 1 Connect a webcam to your computer and install the camera software
using the instructions you received with the webcam.
2 Open a browser window and in the Address field enter the Polycom CMA system server IP address.
— If prompted to install the Adobe Flash Player, click OK.
— If you receive a Security Alert, click Yes.
3 When the Polycom CMA system login screen appears, enter your standard network Username and Password.
4 Click Login.
5 From the Polycom CMA system toolbar, click Downloads.
6 Click Polycom CMA Desktop.
7 Save the software to your local system, and then double-click it. The installation program launches automatically.
8 Follow the instructions to install the software.
9 When prompted for the server location, select Automatic.
10 When you are asked if you would like to sign in using your network credentials, click Yes.
11 Click Sign In.
Once the system signs you in, you’re ready to connect to anyone else using Polycom CMA Desktop or other video endpoints systems.
12 Close the Polycom CMA system Downloads screen and click Log Out.
Polycom® CMA™ System Configuration
Option 3: Distribute the Polycom CMA Desktop client via a desktop management or group policy object
The Polycom CMA Desktop client is a standard .msi or .exe installation file and as such can be distributed via a desktop management or group policy object should your company have such processes and tools available to it.
To distribute the Polycom CMA Desktop client .msi or .exe installation file via a desktop management or group policy object, you must:
1 Build a desktop management or group policy object that writes the .msi or .exe installation file to a directory (for example, C:\temp) on the user’s local system.
2 Create installation instructions and put them into an email to be sent to users. Edit the following sample instructions (the procedure encased by the dashed lines) for your situation.
To install Polycom CMA Desktop from the .msi file
1 Connect a webcam to your computer and install the camera software using the instructions received with the webcam.
2 Choose Start > Run.
3 Enter this command:
msiexec /qn /i "C:\temp\CMA Desktop.msi"
4 Follow the instructions to install the software.
5 When prompted for the server location, select Automatic.
When the installation program is complete, the Polycom CMA Desktop client starts. The Sign In screen displays your <DOMAIN>\<username> in the Sign in as field.
6 Click Sign In.
Once the system signs you in, you’re ready to connect to anyone else using Polycom CMA Desktop or other types of video conferencing systems.
Polycom CMA System Operations Guide
Option 4: Distribute the Polycom CMA Desktop client via a .zip file
To distribute the Polycom CMA Desktop client .msi or .exe installation file via a .zip file, you must:
1 Download the .msi or .exe installation file to a local system.
2 Create a .zip file using your favorite compression tool.
3 Create installation instructions and put them into an email with the .zip file to be sent to users. In the email, you must also include the IP address of the Polycom Video Border Proxy system.
Edit the following sample instructions (the procedure encased by the dashed lines) for your situation.
To install Polycom CMA Desktop from the .zip file
1 Connect a webcam to your computer and install the camera software using the instructions received with the webcam.
2 Save the .zip file to your local system.
3 Extract the .msi or .exe installation file from the .zip file.
4 Run the installation file.
5 Follow the instructions to install the software.
6 When prompted for the server location, select Specify and enter the following IP address: ____________________________
When the installation program is complete, the Polycom CMA Desktop client starts. The Sign In screen displays your <DOMAIN>\<username> in the Sign in as field.
7 Click Sign In.
Once the system signs you in, you’re ready to connect to anyone else using Polycom CMA Desktop or other types of video conferencing systems.