1 . Justin is the administrator of a Citrix XenApp environment. He is in charge of a single XenApp farm that contains five XenApp servers with all the Platinum components in use. He recently has received instructions to deploy three new applications to his server farm and is worried about the additional load the applications will introduce in his farm. What is the best method for Justin to use to determine which servers will be the best fit for his new applications?
A . Utilize Task Manager to examine CPU usage.
B . Run Performance Monitor with disk counters and CPU counters.
C . Open the EdgeSight Console and examine CPU and Memory data.
D . Deploy the applications to all the servers.
Correct Answer & Explanation: C . EdgeSight will provide the most robust performance data on the Citrix farm in order for a decision to be made on whether or not the farm can support the additional applications.
Incorrect Answers & Explanations: A, B , D . Answer A is incorrect, because Task Manager provides only limited performance information on the local server, and does not have the ability to attribute it to a particular usage.
Answer B is incorrect, because Performance Monitor will give you only a piece of the performance picture of your server. EdgeSight will allow you to view aggregated data over time for ICA specific counters. Answer D is incorrect, because in order to determine if all the servers are able to support the new applications without a performance problem it is first recommended that you examine the existing server load.
2 . Password Manager is deployed in your environment. You have chosen to use Active Directory as the central repository. Some of the smaller branch offices with domain controllers are experiencing long delays in Active Directory replication. You would like to try to determine if this is being caused by the additional Password Manager data being stored in Active Directory, so you are planning to roll back the Schema extension. Which of the following is a true statement?
A . Before rolling back Schema extensions it is a good idea to back up the Active Directory first.
B . Schema extensions cannot be rolled back; this is not an appropriate action plan.
C . You must first boot into Directory Services Restore Mode on a domain controller before uninstalling Schema extensions.
D . Schema extensions can be rolled back only as an Enterprise Administrator.
Correct Answer & Explanation: B . Schema extensions cannot be removed from the environment once they have been applied.
Incorrect Answers & Explanations: A , C , D . Answers A and C are incorrect, because Schema extensions cannot be rolled back. Answer D is incorrect,
because permissions are irrelevant, and Schema extensions cannot be rolled back.
3 . A user has installed EasyCall software on his workstation. He call the help desk for assistance since he cannot seem to dial any numbers. What do you need to install or configure in your architecture before this user is going to be able to successfully use the EasyCall software?
A . Permissions on the XenApp server that allow the user to dial out.
B . Install and configure an EasyCall Gateway between the users and the PBX.
C . Install a PBX and configure it to work with XenApp and EasyCall.
D . Run the EasyCall configuration wizard on the user’s workstation and set the connection type to PBX.
Correct Answer & Explanation: B . Before any traffic can flow between a user’s workstation and the PBX an EasyCall Gateway must first be installed. It will perform SIP trunking between the user workstations and the PBX device.
Incorrect Answers & Explanations: A, C, D . Answer A is incorrect, because the XenApp server is not involved in the communications path and permissions will not allow workstation to PBX communications. Answer C is incorrect, because an additional PBX device will not enable EasyCall communications, and XenApp is not involved in the EasyCall communications architecture.
Answer D is incorrect, because there is no configuration type called PBX.
4 . Users at your remote location are experiencing slow connections back to the XenApp farm and to file shares that reside in your main office. Management has decided not to upgrade any of the WAN connections at this time. What solution would be a good fit to assist in enhancing the user experience at the remote sites?
A . SmartAccess B . WANOptimizer
C . WANScaler D . EdgeSight
Correct Answer & Explanation: C . WANScaler uses acceleration technology to speed up the connection experience of users in remote locations.
Incorrect Answers & Explanations: A , B , D . Answer A is incorrect, because SmartAccess enhances security and not connection speed. Answer B is incorrect, because this is a fictional product name. Answer D is incorrect, because EdgeSight is used for advanced monitoring, not enhancing connection speed.
5 . The county hospital is being investigated due to allegations of application misuse resulting in the breach of confidential patient information. You need to determine if the alleged individual did indeed use a particular application between 4 and 6 pm on January 12. What steps would you take to determine this?
A . Launch the SmartAuditor Player, utilize the username, application, and time as search criteria, and examine the results.
B . Ask the user if she used the application during that time frame.
C . Examine the System logs in the Event Viewer on the XenApp servers.
D . Ask all the administrators at your facilities if they recall shadowing that user at that time.
Correct Answer & Explanation: A . The Smart Auditor Player allows you to search for recorded Citrix sessions based on the specified criteria. Once you search you can replay the Citrix sessions that are found to investigate the allegations.
Incorrect Answers & Explanations: B , C , D . Answer B is incorrect because the user may deny the allegations. By using the Smart Auditor Player, you can definitively verify whether or not the incident occurred. Answer C is incorrect because the system logs will not be able to tell you if there was a breach of patient information since they do not keep track of user actions in a session.
Answer D is incorrect because this method is hit or miss. If you are lucky enough to find that someone was shadowing this user at that time, then you must rely on the administrator’s memory as to whether or not the application was misused.
6 . A user does not have an existing phone line at the The3Bears, Inc., corporate headquarters. You have installed EasyCall on the user’s workstation, but he is unable to place any calls. What needs to be done in order to enable EasyCall for this user?
A . Reinstall EasyCall and select the “Enable” checkbox during install.
B . Install a phone line for the user, and then configure EasyCall to utilize the correct phone information.
C . Add an additional EasyCall Gateway. The calls are failing because all the lines are full.
D . Purchase a headset for the user. The calls are going through, but the user just cannot hear the caller on the other end of the line.
Correct Answer & Explanation: B . Since EasyCall takes advantage of the existing phone infrastructure, the user will not be able to use EasyCall until he has a phone extension available.
Incorrect Answers & Explanations: A, C, D . Answer A is incorrect, because the EasyCall software is not causing the issue and until the user has a usable line EasyCall will not function. Answer C is incorrect, because EasyCall Gateway serves to connect an EasyCall client to the phone line, and without the phone line EasyCall Gateways will not be utilized. Answer D is incorrect, because a headset has no bearing on the ability to place calls.
7 . Which of the following are appropriate storage locations for the Password Manager central store? Select all that apply.
A . A Network Share
B . The XenApp local C: drive C . Active Directory
D . A Novell shared folder
E . In the Active Directory sysvol share F . On the user’s local machine
Correct Answers & Explanation: A, C, D . Each of these locations is valid for the central store.
Incorrect Answers & Explanations: B, E, F . Answer B is incorrect, because this is not a valid central store storage location. Answer E is incorrect,
because this is not a valid central store storage location. Answer F is incorrect, because this is not a valid central store storage location.
8 . A group of your users has access to a highly sensitive Web-based application inside your environment. They have been using Password Manager to store their credentials for some time and recently some data has been compromised from the highly sensitive Web-based application. Even though the application
requires its own logon, management still is concerned that users have been creating overly simplified passwords to access this application. What can you do to address their concerns? Select the best choice.
A . Create a password policy to apply to the application that specifies complex password requirements.
B . Have the application owner check the password database for weak passwords and contact the offending users.
C . Send out a notification to all users to please use stronger passwords.
D . Create an application definition and indicate that a strong password is required.
Correct Answer & Explanation: A . Password Manager allows you to create password policies with unique settings on a per application basis.
Incorrect Answers & Explanations: B, C, D . Answer B is incorrect, because this is not the most efficient answer and it does not prevent users from using weak passwords. Answer C is incorrect, because this will not ensure that existing weak passwords will be strengthened. Answer D is incorrect, because application definitions do not contain settings for password strength, password policies do.
9 . Your users are complaining that when they are in large meeting areas within your facility, they are not able to make phone calls easily. Although the large meeting rooms are primarily for training sessions and large conferences, there are occasions where users may need to dial out to external phone numbers or make calls to numbers in their Outlook contacts. Which of the following options will allow the users to make their required calls without requiring additional desk phones to be installed?
A . Enable EasyCall on the XenApp servers and configure Outlook integration.
B . Install an EasyCall gateway and deploy EasyCall software to every workstation.
C . Enable Access Gateway to integrate with EasyCall.
D . Install EasyCall software on every workstation and enable SIP trunking on the XenApp servers.
Correct Answer & Explanation: B . An EasyCall gateway is required to provide SIP trunking to your already installed PBX in order to dial from a workstation to a phone number.
Incorrect Answers & Explanations: A, C, D . Answer A is incorrect, because XenApp servers are not involved in EasyCall communications. Answer C is incorrect, because Access Gateway is not involved with EasyCall communications.
Answer D is incorrect, because SIP trunking is performed by EasyCall Gateways and not by XenApp.
10 . You have deployed WANScaler to all your remote locations. A new office is coming online and you prepare the infrastructure so that they can also take advantage of the network acceleration technology. You notice that as machines in the new location come online they are connecting to the wrong
WANScaler Appliance. What should you do to resolve this?
A . Install the WANScaler Client on the machines in the new office.
B . Configure the WANScaler Clients on the machines in the new office to use the appropriate WANScaler Appliance.
C . Install a WANScaler Controller in the remote office and point the client machines to it.
D . Configure the IP addresses for the new office on the WANScaler Controller so that the appropriate WANScaler Appliance will be used.
Correct Answer & Explanation: D . WANScaler Controllers are the first point of contact for WANScaler clients. They will direct the WANScaler clients to the appropriate WANScaler Appliance based on IP address.
Incorrect Answers & Explanations: A, B, C . Answer A is incorrect, because WANScaler clients must be installed for the clients to connect to the
WANScaler Appliances at all. Answer B is incorrect, because WANScaler clients are not configured to connect directly to WANScaler appliances. Clients connect to WANScaler Controllers first, which direct them to the WANScaler Appliance based on IP address. Answer C is incorrect, because installing a WANScaler controller in the remote office will not point clients to the correct WANScaler Appliance unless the correct IP addresses are configured in the WANScaler Controller.