Establish System Target Model

A. Overview of Target System A) Goal of Target System

The user service will be integrated, and the electronic trading business process will be implemented throughout the nation by proposing a goal system and future model/direction of Dominica’s national Integrated Trade System (ITS). The construction electronic trading process will require implementation of technology and legal changes in the nation.

< Figure 4-20 Goal of system construction >

B) Target System Concept Diagram

ITS(Integrated Trade System) is composed of an electronic document storage system for storage of electronic documents, electronic trading relay system that utilizes cutting edge technology, an e-Marketing portal that can aid companies in finding international business partners, and an e-Trade portal that provides currency, transaction and freight- related services to its users.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 83 < Figure 4-21 To-be system conceptual diagram >

C) Composition of Target System

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 84

D) Definition of the Target System Process

 Overview

By analyzing the process of trade businesses and job connection between those interested identified in surveys and interviews to build the ITS, the system is to produce measures to improve online management of trade businesses and employ the measures to re-engineer the business process.

 Scope of Analysis & Preconditions

▪ For an electronic trade that fits the current situation in the Dominican Republic, the analysis focuses on making the existing offline businesses online, instead of consolidating and modifying the business process.

▪ Re-engineering the post-contract process, centering on maritime transportation and T/T settlement, the major methods for transportation and settlement of exporting and importing items.

▪ Storage of documents in the electronic repository after considering their significance and necessity of distribution, and exemption from the submission of attached documents or post submission

▪ Documents stored in the electronic repository can be printed out in hard copy only by the original owner or assignee. When printed out in hard copy, the ownership for the document would terminate.

▪ The original contract from trade related-institutions (such as banks and logistics companies), except government agencies, would not be subject to submission in order to protect confidential corporate information.

 Improvement Measures

▪ Realizing a one-stop online process for trade business

▪ Simplifying trade appendixes by distributing electronic documents

▪ Establishing the system to share the information between relevant agencies ▪ Improving lead time of business process

 Expected Effects

▪ Fundamental improvement in the process linking all companies and agencies including trade companies, the customs, authorizing agencies, banks, and transporters.

▪ Improving trade-related practices, institutions, and laws & implementing structural reforms in relevant agencies and companies during the process

▪ Significantly reducing trade-related costs for businesses and improving international competitiveness by innovating the trade process

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 85 competitiveness

B. Implementation Plan of Unit System A) e-Marketing Portal

 Overview

The scope of work will cover building an e-trade marketing portal and a comprehensive marketing data search system, integrating contents and establishing management functions. In other words, the purpose is to establish a system where trading companies can search essential marketing data before trade contract and to provide the service through the marketing portal. Links to broker sites and trustworthy information on overseas markets will also be provided for effective businesses of trading companies. < Figure 4-23 Overview of Building e-Marketing Portal >

As the e-marketing portal will be offered as a sub-portal of ITS (Integrated Trade System), systematic application is required by linking e-Trade Portal with contract- related data. The lead agency should also have active consultations with relevant agencies on the contents link and issues from the collective use before application.

 Objectives

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 86 marketing data, encourage overseas buyers' visit through unified window, and contribute to the provision of seamless e-trade services.

< Figure 4-24 e-Marketing Portal Objectives >

 System Structure

< Figure 4-25 e-Marketing Portal System Structure >

The e-Marketing Portal will consolidate and categorize marketing data by theme, provider, and marketing information so that users can conveniently search data. The portal will also serve as a channel to search for data on overseas markets, trade statistics, and other general trade-related information in one place without having to visit different

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 87 websites.

< Table 4-8 Work Scope and Details >

Trade Information

 Trade statistics, trend, practical data, trade support, logistical data

e-Marketplace  Offer data, company info, buyer info, exhibition info, credit info

e- Marketing

Portal

Basic Functions  Realizing basic functions for notification, bulletin board, Help,

Q/A, FAQ, Help

 Realizing portal management functions to take care of the usage and linked contents status

 Management of log-in and membership data, provision of personalization service and English webpage.

Integrated Search System  Search by key word or directory is available

 Category map by theme and directory service are available  Most searched words and statistics per period are provided Link, collect, and manage

contents

 Management of linked sites and spec

 Functions to collect contents and metadata and categorize the contents are available

 Dead Link, prevention of data redundancy Establish a comprehensive

search category

 Provide directory categories by data provider

In particular, e-Marketplace will enable trading companies to publicize products, find buyers, and exhibit products online, making it easier for many buyers and sellers to promote themselves and their products and seek new business partners. That would reduce the time and costs required for a trade contract. The portal will support e- transactions between nations and provide exporters and importers with functions to save, read, and search the information.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 88 < Figure 4-26 e-Marketplace Concept Diagram >

 Establishment measures ▪ Convenient access

∙ Establish a SSO infrastructure that allows users to have access to all information systems with only one verification

∙ Users can see information with one click on the personalized screen ∙ Accessible anytime and anywhere

∙ Consolidated verification and authorization that fits the service type of users ▪ Sharing data and exchanging opinions with ease

∙ Personalized services that allow users to get desired data

∙ Effective sharing of information and exchange of opinions through communities and bulletin board

∙ Interactive operation and consolidation

▪ Collecting data and providing services with speed ∙ Analysis of usage by monitoring the system and data

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 89 ∙ Easily and swiftly gathers a variety of information

∙ Immediate application of changes, such as system priorities ▪ Standard interface

∙ Establish a standardized interface for future expansion of the system ∙ Organized the platform-independent system with openness and scalability

 Expected effects

If the e-marketing portal is established, trading companies will be able to use the system to collect marketing data (trade info, market info, exhibition info, product PR, buyer search), gathered through phone-calls, faxes, and direct visits. That would reduce time and costs, enabling buyers and sellers to directly publicize their products and implement transactions on the system

< Figure 4-27 Before and After e-Marketing Portal System Establishment >

Before building System

 Collection of marketing information individually by telephone,

fax, visit

 Performing local marketing directly each time for promoting

products, finding buyers

Promoting p roducts, finding Buyers via Tel. Fax.

In vestigation in dividual fo r fin ding buyers, exhibition in formation, tradin g in formation Request o f help like market survey Trade Com pany Buyer

After building System

 Saving time and cost by collecting marketing information via

on-line

 Many purchasers and sellers promote products and find

buyers via e-Marketplace

ITS (e-Marketing Portal) A package (overall) collection o f marketing info rmation such as finding buyers, o ffer info., exhibition info., trad ing info.

Buyer A package (overall) collection o f marketing info rmation such as o ffer info., seller in fo. Trade Company Registration of all kin ds of marketin g info. an d exp ort supp ort B) e-Trade Portal  Overview

The development scope for the e-Trade Portal will be the creation of an export business process from contract management to payment, by considering discontinuous and redundant service, and the various reasons why e-documents cannot be recognized as originals. That is, the portal will realize functions to handle L/C/non L/C, produce export license, issuance of other permits, Invoice/Packing management, C/O, shipping, customs clearance, receipt of charges, and payments. The portal will also be systematically linked to relevant authorities, ultimately strengthening the continuity of work and the one-stop service foundation. Particularly in customs clearance, the link to the DGA SIGA system will simplify work, consolidate processes, and increase cost

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 90 effectiveness for the convenience of trading companies.

In addition, for relevant agencies with no independent system at the time of establishment, work management functions will be equipped within the system. In the systematic link with DGA, standardization will be conducted to prevent redundancy in the future work of the system link.

< Figure 4-28 e-Trade Portal Overview >

Implementation of One-Stop Service Base of Trade Business

To provide Business Infra through Implementation of Trade Portal Service

•Sales Order •Master L/C •T/T Contract •D/A Contract Contract •To issue Certificate of Origin •To issue Agricultural Product License •etc Export License • Delivery Order • Comm ercial Invoice • Packing List • Insurance Policy • Shipping Request • Bill of Lading Shipping Doc. •Request for Custom s •Clearance License Clearance •Bill of Exchange •Negotiation •Export Expense Negotiation

To overcome limit of pending problems on e-Trade: Discreteness, Duplication, Originality To implement core e-Trade infrastructure on trade area

To provide User-oriented simplified Workplace

 Objectives

The e-Trade Portal aims to enhance effectiveness, promote trade, provide a unified workplace, establish a visual process basis, strengthen cooperation with relevant agencies, offer quality services, prevent redundant submission of documents, simplify the distribution of documents, and secure open and operative international e-transactions.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 91 < Figure 4-29 e-Trade Portal Objectives >

 To contribute to trade activation through provision of inform ation for the trade companies and convenient business environments

To increase business efficiency and trade

activation

 To implem ent user-oriented workplace rather than service-oriented to identify work progress in real time

Simplified workplace

 To improve business processing speed and capability, allowing real time monitoring of civil appeals and process identification/analysis of problems

To realize visualized process base

 To secure flexibility between partners utilizing XML Document

 To increase business quality of trade companies by providing them with good quality services

To reinforce collaboration between organizations, To provide good quality

services

 To increase trade competence by reducing business cost (trade, system investm ent of trade companies

 To reduce offline businesses for trade partners such as financial institute

To prevent duplicated document submission /To simplify distribution

 To increase interoperability of e-Document through unified development and preparation of XML Document with standardization

Openness/operability of international e-Trade

 System structure

The e-Trade Portal provides e-trade services including foreign currency, trading, customs clearance, transportation, and settlement through basic functions, e-document management, and business processing management (BPM). The resulting business processes and meta data are also managed by the Portal.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 92 < Table 4-9 e-Trade Portal work scope >

Trade Portal  Progress management on e-documents

 Manage transmission and reception of documents & log  BPM on the progress of e-trade

 Management of e-trade services

 Manage basic functions of the portal, including SSO, security, and users Business

Process

 Manage the definition and changes of trade service processes  Monitoring and reporting

 Process repository management e-Trade

Services

 Sales Order management (L/C/non-L/C data)  Receiving export L/C at banks

 L/C data management through standardized export-import L/C  Issue of licenses for farm produce export

 Issue of general export licenses

 Cooperation in the issue of general and preferential certificates of origin (DGA)  Provide the credibility of companies linked to marketing portal

 Booking management on cargo  Transportation order

 Management of attached documents including Invoice, P/L, and B/L  Management of freight settlement

 Information link between B/L and AWB

 Management of export declarations and business link (DGA)  Verify errors on drafted e-documents

 Payment control for collection, transmission and L/C types System Link  Management of export declaration through link to DGA SIGA

 Standardization of links

The following <Table 4-10> shows relevant authorities of e-trade service. < Table 4-10 Relevant Authorities >

Category Businesses From To Remark

Sales Order Trade

Company

Signed contracts would be linked to e-Marketing Portal

Receipt of export L/C Bank Trade

Company Contract

D/A, T/T

Request for export approval Trade Company Relevant agencies Approval

Approval of export Relevant

agencies

Trade Company

Relevant agencies : MA, CODOCAFE, CNZFE

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 93

Request for certificate of origin Trade Company DGA, CEI-RD Issue of certificate of origin DGA, CEI-RD Trade Company

System I/F for DGA

Create Invoice, P/L Create Delivery Order

Transportation order Trade

Company Shipping company, Forwarder B/L or AWB management Shipping company, Forwarder Trade Company Shipping Management of freight settlement

Request for export declaration Trade Company DGA Customs Clearanc e Approval of export declaration DGA Trade Company

System I/F for DGA

Management of payment for collection,

transmission, and L/C types

Payment

Settlement of other costs

Banking fees, approval and customs charges, and transportation expenses are included

 Expected effects

As the e-Trade Portal supports all sectors of export businesses including non- electronic documents (Sales Order, Invoice), the portal can provide trading companies with a single window for trade businesses and one-stop services through a connection with related agencies. Through the system, companies can simplify business processing, while maximizing effectiveness. Relevant agencies can also simplify work processes and manage statistics and businesses in real time by converting existing off-line processes into on-line ones.

For example, the following <Figure 4-28> compares the situations before and after the establishment of the system for the issue of certificate of origin.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 94 < Figure 4-31 Before and After the establishment of the system for the issue of certificate of origin >

Before building system

 Overlapping visit to related organizations many times

and delay of processing time for issuing C.O.

After building system

 Simplification of work process by applying and issuing

via System and reduction of time and cost by its result

① Purchasing a form by DGA

④ Application for signing and sealing

⑤ Signing and sealing ⑦ Approval of taking out ⑧ Export of

products

⑥ Subm ission of C.O.

DGA

CEI-RD Trade

Company

② Application for issuing preferential agreement C.O.

③ Issuing process ITS (e-Trade Portal) ①Application of C.O. Trade Company CEI- RD ②Receiving and processing DGA_SIGA

③Request for signing & sealing ④ Processin g of signing & sealing ⑤Issuing C.O. ⑥Export of products

C) e-Trade Document Repository

 Overview

Rapid changes in the IT environment require innovations throughout the business process. Companies and agencies are competing to promote paperless transactions. Against this backdrop, we need to actively respond to these changes. The system of e- trade document repository employs state-of-the-art technology in its design to ensure safety. The system is also designed to store documents safely, manage certificates with credibility, and ensure interactive operation of document standardization and data link.

In order for the repository to be effective, legal and institutional mechanisms should be established. Among all the trade documents, the repository will keep the e-Trade documents in need of distribution. Laws and regulations should be improved to recognize such documents as originals.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 95 < Figure 4-32 Overview of e-Trade Document Repository >

 System Structure

The e-trade document repository will be structured to prevent redundant submissions of documents, simplify distribution for greater effectiveness, give credibility to stored and distributed documents, and expand the service of connections to relevant agencies/companies, thereby resolving disconnection of process.

< Table 4-11 Work Scope and Details >

Document control ● Registration of e-trade documents

● Setting the authority for registered documents

Delivery of document ● Registered documents are available by users at other services

Management of e-certificate

● Establishing the system that complies with DVCS ● Issue, disposal, and transfer of e-certificates User management &

manager functions

● Acquisition of consolidated user data ● Manager functions on history and statistics

Security functions ● Safe storage of the original and converted copies

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 96 < Figure 4-33 Structure of e-Trade Document Repository >

 Establishment measures ▪ Management of e-documents

This refers to the life-cycle management from the registration of e-documents to the search, reading, disposal, and transfer of documents. Additional functions include management of document information inputted at the registration, print-out of e- documents, and management of storage history.

▪ Delivery of e-documents

The functions include e-document relay system for storage and verification, transmission and receipt of documents, transfer of issued certificates, and history management.

▪ Verification of e-documents

Verification of e-Trade documents is the key function of the repository, confirming the authenticity of distributed e-documents and time of delivery. Additional functions include authentication of the verified documents, management of certificates and certification history.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 97 The functions include registration and identification of users and management of the

In document Feasibility Study Report (Page 95-115)