IT Status Analysis

Dominica is preparing an on-line trading system to support the trading industry. However, most works are being processed in an off-line base environment. CEI-RD’s SIVUCEX system and DGA’s SGA system are the only computerized systems in Dominica and most trading companies are limited to utilizing their computers to draft documents and share files through a LAN network.

CEI-RD’s SIVUCEX system is working with DGII, CNZFE, INTABACO and MA in order to process civil documents more efficiently. It provides similar interfaces such as Outlook.

 CEI-RD SIVUCEX

▪ As an integrated single window system for international trading, it has been developed to support global trading businesses. However, its function overlaps with DGA’s SIGA system and only supports small portions of export works.

▪ As shown in <Figure 4-11>, SIVUCEX system’s functions are ①Submit integrated export report ②Review and authorize various documents ③Final shipment authorization from the shipment site.

< Figure 4-11 SIVUCEX Function map >

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 73 < Table 4-6 Major contents of SIVUCEX >

Classification Major contents

Developer Innovatica.com.do

Development Tool ASP.NET C#

Provided service - Provide documents needed for exporting goods

- Export statistics (Provided to companies who signed up>

Major function

- Send integrated export document and it will be registered to DGA server

- Online submission of export document and offline authorization

- Various documents are provided in PDF form and it should be submitted after printing them out

Certification Tool VeriSign (Private certification)

Differences between DGA’s SIGA system

- SIVUCEX has been developed in 2005 for export authorizations. It is currently I/F with SIGA.

- CEI and DGA will share the database for export document works.

- Less than 10% of the companies are using the SIVUCEX

system. Other companies are using manual off-line method. Off-line documents are accepted and processed once a month.

Connected office

- DGA, DGII, CNZFE, INTABACO, MA

- DGA is the only office that has connected system

- Other offices do not have individualized system. Document processing functions are being provided with function similar to outline.

Service cost None

Operation organization

Three Technical Support (H/W-Network, server, PC management), One secretary

▪ The work processing function provided by SIVUCEX to other offices is composed of simple processes such as search, authorization and reject. It does not have file attachment function and cooperative communication system function. Therefore, an off-line communication has to be made in order to make an actual authorization.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 74 < Figure 4-12 SIVUCEX Work process for related offices >

▪ As shown above, SIVUCEX system is limited to supporting only a small portion of the exporting business. Therefore, many export companies are reluctant to use this system, and its functions overlaps with the SIGA system of DGA. Also, its connection with related offices is not practical. There is a need to add other functions in order to make it efficient for both companies and related offices to utilize them to its full potential. Also, in case s new system with these functions is established and operated, it may include all the functions of the SIVUCEX system, so operation of this is deemed unnecessary.

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 75  DGA SIGA System

The Unipass system operated in the Korea Tax Office has been converted to a Dominican version (MS .NET base). It was executed as an EDCF project with a 20 million USD (19.98 million USD) budget. It is currently being test operated in one tax office since Feburary of 2010. It will be expanded into all tax offices starting in June of this year.

< Table 4-7 Major Contents of SIGA >

Classification Major Contents

Developer Auto Ever Systems- Interdev

Development Tool

.NET

* Major system language in Dominica .NET based C#, Java, Oracle, ASP

Major function

- On-line documents of all import/export documents - 24 hour report, electronic signing

- 13 other functions including management, law and storage management functions

Certification Tool VeriSign (Private certification)

Connected office - Connected with SIVUCEX

Service cost None

Operation Organization 60 employees

Feasibility Study of the Establishment of the CIBAO Trade Center in the DR 76

3.1.3

Discussion Point

 Not enough connection with trading related offices and overlapping functions  Requires off line paper work and original copy for trading related business  Overlapping functions with related offices

 Need to visit banks and related offices to pay transaction fees and submit related documents

 Overlapping work created by off-line visitation confirmation after online submission of documents

 Difficulties in storing/searching paper documents

 Lack of support system that utilizes three export promotion policies

3.2 Best Practice

3.2.1

Outline

In order to maximize the effectiveness and reduce the margin of error for Dominica’s ITS, international electronic trading trends as well as Korea’s uTradeHub will be analyzed for comparison purposes.