Extractor Operator(2) - Feasibility Study-Laundry Services (1)

extractor operator, Finishes clothes (fold and press ,iron)

IV. Extractor operators

Place it in extractors, which spin most of the water out of it. The laundry then goes to tumbler operators who put it in drying machines that tumble it dry. Some items, such as blankets and rugs, may be hung in heated rooms to dry.

V. Inspector

Check the finished laundry. If it needs rewashing or repressing, he sends it back to the proper department. He sends some pieces to menders, who do repairs by hand or machine. Assemblers collect all the items belonging to each customer. Finally, baggers or bundle wrappers place the laundry in bags or bundles and attach invoices, which indicate how much money the customer owes.

VI. Finishers

Fold and press the clean, dry laundry. When requested, they press. They also may just fold and stack. Other finishers work on shirts, ruffled curtains, blankets, or other items that require special pressing and finishing. To get professional results, they use forms designed for certain parts of clothing, such as shirt sleeves, shirt collars, or the bodies of skirts. They also use hand irons to finish certain items that cannot be done on the forms. The finished items are then folded or placed on hangers.

VII. Route workers

Pick up laundries at customers' homes. Market new customers along their routes. They also deliver clean laundry, giving invoices and collect payments.

Segregation of Duties

I. Single Duty

• Route Worker • Bookkeeper-Owner

• Counter Clerk and the Inspector

• Markers or sorters tag and Machine washers (could be same person)

• Extractor operator and the Finisher(could be same person)

Management Style

I. Hiring Process

The applicants are required to submit their resume on the position that they are interested to apply for. The management will immediately evaluate and sort those applicants. And whoever passed in the next stage will be informed by means of a message on mobile phones. Each of them will undergo a brief interview to personally determine if they are fit physically and mentally to the position they were applying for and not only that but also to evaluate if they really have the skill and ability to stay at the business. And those who successfully overcome the process shall submit their requirements for legal purpose employment. II. Safe Working Environment

Safe working environment keeps the employees free from any hazards and it complies with the law providing safeties especially to the business operated. There are safety precautions that should be apply, employees are segregated based on their assigned jobs. They are required to wear gloves and mask during the laundry process to avoid from skin irritations. They are allowed to wear comfortable dress attire so that it would not be hard for them to move freely. Personal hygiene is appropriate to avoid disease or any illness, especially for chemicals that contains strong solution.

There is specific baggage area for the employees where they can place their bags or things to it. Their things will be check by the assigned personnel or the owner before and after working hours to avoid thief or any misappropriation of assets.

III. Training

Training is essential for the success of a business. Laundry business requires training for its employees, especially it is

in need of due care, as clothes one the basic needs of every individual. Before being hired, employees will undergo some sort of trainings for laundry process to evaluate if they have the capabilities required for the position, and to ensure that they will know how to properly do their jobs to give the customer the satisfactions they are looking for. They will be evaluated as necessary to test their working knowledge and improvements.

The PowerClean Chemicals Institute (PCLi) is our choice to be the supplier of our laundry chemicals and they also offer laundry seminar not only in Luzon but also to other regions in the Philippines. We chose them because the lectures are based from actual experience of running a laundry shop. They have wide coverage of topics which covers the Business Management such as Financial Aspect, Taxation, Marketing, Manpower, Machine and the like. They provide continuous assistance, demo of laundry chemicals and advice of laundry operations and management even after the seminar. The speakers are experts in Laundry Business in which they already trained more than 1,300 Laundry owners. Affordable price of ₱1,500 each person for early registrants of laundry shop session. They also continuously improve their training facility with free wifi access.

The owner should understand his choice of employees and time invested to train them results in a direct reflection in his marketing efforts and money spent on those efforts. All of the owner’s best intentions to provide a clean, well equipped, multi-service, and attractive store to his customers will be wasted if there are any employees who do not provide to his customers the level of service, clean appearance, and customer friendly attitude they expect and his deserve for his investment.

At all times, the owner should remind his employees that their top priority is their customer’s interests. From welcoming the customers to the shop, to keeping the machines, and floors clean, keeping bathrooms clean, and properly supplied, taking in Wash-Dry-and Fold and Pressing, peacefully resolving customer issues and complaints, and having that all important good attitude. Monitor also the employees closely and fix any employee problems immediately.

Motivating & Rewarding Employees

1. Recognize and appreciate about the good things employees

do. They will do less negative and will strive to do more of the positive things the owner is recognizing. It is far easier to lead people to improved performances by thanking them when they do it right than giving them grief when they do it wrong.

2. Take a moment to celebrate like having a party. . It is too easy to get so caught up in the daily struggle that you never stop to recognize the good work you and your attendants do.

3. Praise and recognize the star performers. Some of your recognition budget should certainly go toward spotlighting role model performances and role model employees. This makes them feel good, encouraging them to stay on board and keep trying hard. And it gives everyone a bit of inspiration and a clearer idea of what you want employees to shoot for.

4. Recognize good effort, not just results. When employees have had a tough week, throw a mini-party for them. Bring in some pizza, a cheesecake or whatever inspires the owner and share it with the team. Or try writing a personal thank-you card for each attendant – perhaps picking out a different design for each and having some fun recognizing individuals in your selection.

Personnel No. Min.Wage/ Working Monthly Total

Day Days Gross Pay Deductions Net Monthly Pay

ER EE ER EE ER EE Inspector/Supervisor 1 268.00 26 6,968.00 525.70 254.30 100.00 100.00 139.36 139.36 493.66 6,474.34 Route Worker 1 268.00 26 6,968.00 525.70 254.30 100.00 100.00 139.36 139.36 493.66 6,474.34 Exctractor Operator 2 268.00 26 6,968.00 525.70 254.30 100.00 100.00 139.36 139.36 493.66 12,948.68 Machine Washers 2 268.00 26 6,968.00 525.70 254.30 100.00 100.00 139.36 139.36 493.66 12,948.68 TOTAL 27,872.00 2,102.80 1,017.20 400.00 400.00 557.44 557.44 1,974.64 38,846.04

TOTAL PER ANNUM 334,464.00 25,233.60 12,206.40 4,800.00 4,800.00 6,689.28 6,689.28 23,695.68 466,152.48

Employer's Contribution 36,722.88 Employee's Contribution 23,695.68 Annual Withholding tax -

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CHAPTER V

In document Feasibility Study-Laundry Services (1) (Page 49-54)