MANAGEMENT ASPECT - Feasibility Study-Laundry Services (1)

This chapter provides information about the management aspect of the business. Basically, it shows the form of ownership which the business have. This includes how business will be managed, the control and supervision matters and even the start-up cost of the business. It will also provide you with information about the basic requirements and procedures in registering the business and the government agencies that the business is related to.

The management aspect will determine the successful realization of the business. That’s why the study of the officers, key personnel and manpower requirements will be very important matter in this chapter. Business culture which includes the operating schedule and the day to day monitoring will also be part of this chapter.

Form of Ownership

I. The business will be sole proprietorship.

- Manage - Control - Supervise - Start Up cost

A sole proprietorship is chosen since it is one of the least expensive business structures to begin. Only one person owns a sole proprietorship business, the legal requirements involve simply registering a business name and obtaining any relevant licenses or permits that relate to the specific type of business.

Many sole proprietorship businesses have very low start-up costs as compared with other types of business structures. The start-up investment typically includes the basic costs for equipment, marketing and office utilities. However, the amount of the start-up costs may vary, depending on the specific type of business.

II. Registration

Essentially, a sole proprietor business legally comes into existence when the business owner registers the business name and obtains any relevant business licenses.

Government agencies for registration

 Department of Trade and Industry

 Local Government Units where your business is located:

a. Barangay

b. Mayor’s Office

 Bureau of Internal Revenue

 Legally Required Registration of Employee Benefits Employers are legally required to provide certain benefits for employees. Employee benefits play an important role in the lives of employees as well as their families. For that reason, the benefits you offer can be a deciding factor for a potential employee’s decision to work at your business.

Employee’s registration to the following: a. SSS

b. PhilHealth

c. Pag-ibig – HDMF

Basic requirements and procedure in registering a Sole Proprietor Business

1. Register a business name at DTI

1) Come up with three business names

2) Search in the DTI’s website if there is an existing name similar to yours

3) If your business name is available, fill up business name (BN) Application Form

4) Submit your completed BN application form to DTI’s offices/branch

5) Wait for your DTI Certificate of Registration

2. Registration with Barangay

1) Go to the barangay where your business is located to secure and fill-up application form

2) Submit your completed application form together with the following:

 Certificate of Business Registration from DTI

 Two valid IDs

 Proof of Address such as Contract of Lease

3) Claim Barangay Certificate of Business Registration

3. Register your business in the Mayor’s Office 1) Go to the municipal office where your

business is located to secure and fill-up application form

2) Submit your completed application form together with the following

 Certificate of Business Registration from DTI

 Barangay Clearance Certificate  Two valid ID

 Proof of Address such as Contract of Lease

4. Register in the Bureau of Internal Revenue (BIR) 1) Go to Regional District Office where your

business is located

2) Fill-up the BIR Form 1901- Application for Registration (for Sole Proprietor)

3) Submit completed registration form together with the following

 Certificate of Business Registration from DTI

 Barangay Clearance Certificate  Mayor’s Business Permit

 Proof of Address such as Contract of Lease

 Valid ID

4) Pay the registration form (BIR form 0605) 5) Register your book of accounts and

receipts/invoices

6) Claim your Certificate of Registration (BIR Form 2303)

Business Permit and Licenses _Registration Amount of

Registration with DTI 215.00

Registration with Barangay 100.00 Business Permit in Mayor's Office 5,027.00

Registration in BIR 500.00

Total 5,842.00

Business Culture

I. Operating hours from 9:00 am to 6:00 pm – Mondays to Saturdays

Break time: 12:00 to 1:00 PM II. Day to day monitoring

The Inspector will monitor the employees’ attitude and performances, the laundry process, the consistency and on- going coaching and giving instructions to them.

- Monitoring of sales - Inventory

- Delivery and Pick-up

The pick-up and delivery will start at 9:00 am from Monday to Saturday. Our customers will contact us, since we are giving leaflets to them and posting tarpaulins in the area. The customer and the counter clerk will set-up the date of pick-up of laundry through telephone or cellphone, prior to the date of pick-up in order to manage the route in one way we can reduce the cost of gasoline. However, we will charge ₱5.00 for every pick-up and delivery.

The customer’s account will be the basis to track their location during the pick-up and delivery service. It contains the customer’s name, address, contact number, number of returned garments with the payments and other information using the Microsoft Excel as our system. It is necessary to have a better customer communication such as, scheduling or canceling of bookings, automatic SMS, information about their account balances without invoice tickets during delivery and optimized customer search.

Manpower requirements

I. Physical Requirements:

- Age must be 18-40 years old

- Workers without bending, crouching or walking restrictions. - no skin allergies

II. Skills, Interests and Qualities

- Must be graduate of Housekeeping NC II

- practical skills to operate and adjust machinery - good attention to detail

- willingness to do repetitive work

- the ability to work methodically and follow instructions - willingness to work flexibly

- good timekeeping skills

Organizational Structure

Job Description & Duties

I. Machine washers

Weigh laundry and place it in huge washing machines. Machine washers control the machine settings for each kind of material. This includes setting the proper temperature, washing speed and water and suds level and adding the right amount of bleaches and rinses. After the laundry is washed and rinsed,

II. Counter clerk

Received laundries from customers, give back clean laundry, scheduling the date of pick-up and delivery with the customers, and billing.

III. Bookkeeper

Analyzing and recording the transaction and presenting the reports on time.

III. Markers or sorters tag

Mark the laundries so that they can be returned to the appropriate customer. They usually remove loose buttons and mark items that need to be mended.

Manager

Owner and Bookkeeper

Route worker

In document Feasibility Study-Laundry Services (1) (Page 44-49)