Finally click on the Apply button.

If one wishes to designate a specific dial number for a programmed call, select the call in question in the list of programmed calls, click on the Number... button, then, in the displayed dialog box, choose the option "selected number" and select the number to call. The default option "programmed number" will use the active dial number for the user at the time of the call.

For a given user, only one cyclic call can be defined. But it is possible to define several periodic calls for the same operator.

To remove a programmed call

Select it in the programmed calls list then click on the Remove button. To modify a programmed call

Select it in the programmed calls list, modify the wanted parameters then click on the Apply button.

Remark: if the call type or the period of a periodic call is changed, a new programmed call is created.

Option Call always

This option indicates, when checked, that the cyclic or periodic calls will be performed whatever is the on-call status of the concerned user. If it is not checked, the call will be performed only during the on call periods of the user.

Message

Text message to send during the programmed call (0 to 512 characters). The number of characters is displayed above the edit field.

 Tag value

The message can contain variable fields. To incorporate in the message a tag value of the supervision list, click on the button . In the displayed dialog box, select the wished tag then validate. The numerical identifier of the tag is inserted in the edit field at the current cursor position, under the form: &(tag id).

 Vocal Message

Name of the vocal file that will be transmitted to the operator called by telephone. The vocal message can be recorded (Record... button) or selected it among the prerecorded messages (Browse... button). If the Text To Speech option has been installed, and if this filed is empty, the vocal message will be automatically generated from the text message defined above.

 Associated Text File

Name of the text file associated with the message. This file is used to transmit some further information by fax or email. It can be defined as “contextual” and incorporate the value of tags of the supervision list.

Click on the Edit button to directly type the text to transmit or on the Browse... button to browse and select an existing text file on the disk.

The information to transmit (text message, vocal message, text file) can be defined in various languages, the information really transmitted being automatically selected according to the language of the recipient operator.

The list of tabs displayed above the message edit field, allows the selection of the typing language. The proposed languages are those which are already used (user interface language, language of defined operators).

To add a language to the proposed list, click on the button on the right of the field then select the wished language in the displayed list. To remove one of the proposed languages, click on the same button, select the language to remove then click on the “Mask” button.

5.8

Programmed file transfers

To configure the programmed files transfers, select the “On call management…” command in the “Configuration” menu, or click on the button . On the displayed dialog box, select the “Programmed Transfers” tab.

The list on the left top of the dialog box displays the programmed file transfers for the user selected in the Users dropdown list. If the selection is "(all)", this list displays all the programmed file transfers. In this case, it is not possible to create a new programmed file transfer (Add button is grayed).

The users proposed are those who have been configured with a number associated with a driver allowing the file transfer (Email, Alert Modem, Alert Socket, Alert Direct).

A programmed file transfer is defined by a line containing:  the name of the user to call,

 the call type : (3) for cyclic call, (4) for periodic call.

 the period of the cyclic call or the day and time of the periodic call.

The files to upload are designated in the transfer list at the bottom of the dialog box. The right column describes the full path of the files on the local station.

The left column gives the name and the path that will have the files on the target station.

For a transfer by email, the files are attached files. Changes of name and path are ignored.

For a transfer performed by a synchronization driver (Alert Modem, Alert Socket, Alert Direct), the files will be copied in the download directory of the target station. This directory is defined on the target station in the parameters of the corresponding synchronization driver.

To create a new programmed file transfer

1) Select the concerned operator in the dropdown list. 2) Select the call type: cyclic call or periodic call. 3) In case of a cyclic call, define the call cycle.

In case of a periodic call, select the day of the call (a specific week day or every days) in the dropdown list Every, then define the call time for the selected day. 4) Define the transfer direction:

Send: the files are sent to the remote station (upload)

Receive: the files are received from the remote station (download)

5) Select the files to send by clicking on the Add Files button. This action displays a