STORING & DESTROYING ORIGINAL CHECKS
CURRENT ITEM
F. This is just a guide to show what we cannot except due to image quality, when printing an IRD if more than two of the fields that are essential for processing cannot clearly be seen the item will be
rejected.
REMOTE CORPORATE CAPTURE WEB CLIENT 5.7 MAKING A DEPOSIT
REMOTE CORPORATE CAPTURE WEB CLIENT IQASTANDARDS (CONTINUED)
Following are sample images with explanations for the item being rejected.
Legal Amount field covered up.
Piggybacked item cannot accept must be rescanned.
Item must be
rescanned. Payee field cannot be seen. Legal amount field cannot be seen.
Artwork on check covers up Payee field.
Courtesy amount field, legal amount field, payee field, and signature field cannot be recognized cannot accept item.
Artwork on check covers all fields cannot accept item.
REMOTE CORPORATE CAPTURE WEB CLIENT 5.7 MAKING A DEPOSIT
BALANCING THE DEPOSIT
When all items have been scanned for the deposit and are ready to submit, you must first ensure the deposit balances. In other words, that the Control Balance Amount or Deposit Slip Amount equals the total of all the monetary items you scanned.
There are two means by which you can balance your deposits:
1. Control Balance 2. Deposit Slip
When you scan a deposit slip, that amount appears in the Dashboard in the upper right corner of the Deposit screen and Item Detail screen. The Dashboard also displays a control balance (if provided), and the difference between the total amount and either the control balance or deposit slip amount. The difference must be zero in order to submit the deposit.
If you are using both a control balance and a deposit slip, the deposit slip amount and deposit total must match before the deposit is considered to be in balance. You can bring the deposit into balance by adjusting the deposit slip amount or a check amount.
There are three ways by which you can modify the deposit so it balances:
1. Changing an item’s amount;
2. Changing the control balance; or, 3. Changing the deposit slip amount CHANGING AN ITEM’S AMOUNT
Before changing the control balance or deposit slip amount for the deposit, first make sure all items in the deposit have the correct amount. Double-check all item amounts to ensure they are entered correctly and an amount has not been misread.
CHANGING THE CONTROL BALANCE
You may want to change the control balance when you have scanned and edited all of the monetary items for the deposit and have determined that the initial control balance you entered was incorrect.
Do the following to change the control balance:
1. Click the ‘Change Control Balance’ button.
The Change Control Balance window appears.
2. Enter the desired amount and then click ‘Submit’.
The new amount appears in the ‘Control Balance’
field in the Dashboard area of the Deposit screen or Item Detail screen. Once the ‘Difference’ field is zero, you can complete the deposit.
REMOTE CORPORATE CAPTURE WEB CLIENT 5.7 MAKING A DEPOSIT
BALANCING THE DEPOSIT (CONTINUED)
CHANGING THE DEPOSIT SLIP
You may want to change the deposit slip amount if you accidentally entered the wrong amount when scanning the deposit slip. To change the deposit slip amount:
o Locate the row that contains the deposit slip information o Edit the amount just as you would any other item in the deposit
Once the "Difference" field in the Dashboard is zero, you can complete the deposit.
COMPLETING THE DEPOSIT
Before completing the deposit, check the following:
1. Ensure the status for all the items in the deposit is OK.
2. If you are using a control balance or deposit slip, check to make sure the item total amount matches the control balance or deposit slip amount before completing the deposit.
Deposits must balance before you can submit them. If the deposit does not balance, you can change the individual item amount, the control balance, or the deposit slip amount until it balances.
3. If the deposit is required to use a deposit slip, there should be at least one "DS" type (Deposit Slip) item in the deposit.
Once the above requirements have been met, click the ‘Complete’ button to finish the deposit. A confirmation dialog box appears, click ‘Yes’.
The system verifies that there are no outstanding errors and that the deposit balances with the deposit slip or control balance, if applicable. If there are items in error or the deposit does not balance, an error message will open. You will need to either correct the problems to successfully submit the deposit or cancel the deposit.
N
OTE
REMOTE CORPORATE CAPTURE WEB CLIENT 5.7 MAKING A DEPOSIT
DEPOSIT TRANSMISSION
After you submit a deposit, it is sent to BOK Financial Services for processing. The time required to transmit the deposit depends on the speed of your Internet connection and the size of the deposit.
Your deposit may or may not be processed on the same day it is submitted. Following are cut-off times for same day processing:
• Deposits submitted before 9:00 p.m. CST, Monday through Friday, will be processed the same day.
• Deposits submitted after 9:00 p.m. CST, Monday through Friday, will be processed the following business day.
CANCELING A DEPOSIT
If you do not want to complete a deposit, you can click ‘Cancel Deposit’ to abort the action and delete the deposit. This will cancel the deposit, and no items will be deposited.
To cancel a deposit, do the following:
1. Click ‘Cancel Deposit’. The Abort Deposit dialog box appears.
2. Click ‘Yes’ to cancel the deposit and removes changes you have made to any item.
NOTE
If you have a deposit that has only one item and you reject that item, the entire deposit will be aborted.
SUSPENDING A DEPOSIT
A "Suspended" deposit is a deposit that is sitting incomplete on the Remote Corporate Capture Web Client workstation. There are three situations in which you may have a suspended deposit:
• If connectivity to the server is lost, the deposit is automatically suspended and saved.
• If the application receives an error that causes it to close without completing the deposit, the current deposit is automatically suspended and saved.
• If you close your browser before completing a deposit, the deposit is automatically suspended and saved.
When a suspended deposit exists on the workstation, it MUST be processed before you can start a new deposit. Anyone with privileges to access the suspended deposit may complete it.
To resume a suspended deposit, log in to Remote Corporate Capture Web Client. The suspended deposit that you have authorization to complete appears in the Deposit page. Continue processing as usual, either adding more items to the deposit, or finishing the deposit by clicking the ‘Complete Deposit’ button.
REMOTE CORPORATE CAPTURE WEB CLIENT 5.7 MAKING A DEPOSIT
EXIT REMOTE CORPORATE CAPTURE WEB CLIENT
To exit the Remote Corporate Capture Web Client application, select the ‘Log-Out’ Tab. You are automatically logged out when you exit the application.