Before installing standalone application servers, it is necessary to install the load balancing component of the Progress Name Server. This component is installed on the database server only, and requires an additional Progress license outside of standard Sage Intergy
serialization.
Make sure that the following prerequisite tasks are completed before proceeding:
• Obtain the Progress serial number and control code data for the Name Server Load Balancing option from the Sage sales organization. This is a licensing component that is separate from Sage Intergy serialization and will be unique to each customer site.
• Obtain Progress application update files as necessary. This will include the Progress Service Pack update packages, which is also located on the Sage Intergy installation media.
• Make sure that Sage Intergy database server installation is successfully completed. On the Sage Intergy database server, make a backup of the C:\Intergy\ProRT\properties folder. Typically files in this directory are copied to C:\Intergy\ProRT\propertiesbkup for consistency among installations. This folder will be approximately two megabytes in size and will have several subdirectories.
• Change the service account used to operate the AdminService Windows service. Set the logon account to the ‘IntergyService’ account instead of the local system account.This account is normally a domain account to permit network authentication, but may also be configured as a local account with the same name on all servers in an environment without a domain controller. This change should be applied to the database server as well as all stand alone application servers, since the local system account typically does not have access to network shares. For more information on configuration of service startup parameters, refer to the Microsoft Technet article at http://technet.microsoft.com/en-us/
library/cc755249.aspx
Placing Sage Intergy in Maintenance Mode
It is necessary to place the Sage Intergy Database in maintenance mode before proceeding with changes to the Progress database. The following operations will be performed:
• Schedule System Maintenance period from System Administration Desktop
• Manually shut down HL7 processes
• Manually shut down Progress database
For detailed instructions on Maintenance Mode for Sage Intergy, refer to the Sage Intergy Technical Process Reference in Appendix A.
Media installation
If you are using a shared folder to install any Sage Intergy component, you may disregard instructions related to disk insertion and use the shared folder location instead.
1. Insert the Sage Intergy for Windows installation DVD in the server. The Autorun function may be invoked, and the Sage Intergy Setup window will be displayed. Click on the cancel button to end the Sage Intergy setup.
2. Open Windows Explorer and browse to the Sage Intergy DVD or the Sage Intergy installation shared folder. Open the X:\ProgressInstall directory and run the setup.exe executable located there.
3. A warning window is displayed.
This window will be displayed both for new installations of Sage Intergy 7.00 and upgrades from previous versions. Note carefully the name of the displayed directory.
Click on the Yes button to proceed to the next step only if the ‘C:\Intergy\ProRT’ directory is displayed in this window. If any other directory name is displayed, click on the No button and do not proceed with further installation. Contact Sage support for assistance with a manual upgrade procedure.
If this warning window is not displayed, installation of the Progress Name Server Load Balancing component may not proceed correctly. It will therefore be necessary to enter the installation directory manually immediately after entry of serial numbers and control numbers, as described in step 6.
4. The Progress Software installation welcome screen is displayed. Click on the Next button to proceed to the next step.
5. The serial number and control codes window is displayed.
Enter the serial number and the control code numbers that were provided by the Sage sales organization. These are alpha-numeric strings and are not case sensitive, and the three control code numbers may be entered in any order. After clicking on the Accept button, the Product(s) to be Installed list will display “NameServer Load Balance” as one of the pending installation items. Click on the Next button to proceed to the next step.
6. The Choose Destination and Working Path Directories window is displayed.
Make sure that the Destination Directory field is specified as ‘X:\Intergy\ProRT’ and that the Working Directory is specified as ‘X:\Intergy\logfiles’ before proceeding. The Progress Name Server Load Balancing components must be installed in the existing primary Sage Intergy database directory on the appropriate drive for correct operation. If necessary click on the Browse button for each directory and make changes as required.
7. The Summary window is displayed. Review the list of selected options and click on the Next button to proceed with installation. While installation progress is displayed, you may observe that a pop-up window is displayed prompting you to register the .db file
extension and the .cfg file extension. Click on the Yes button to register the file extensions and continue with setup.
8. When installation is complete, the Setup Done window is displayed. Click on the Finish button to close the Progress Installation application and proceed to the next step.
9. Before proceeding to installation of the Stand Alone Appserver components, disable the OpenEdge Admin Service in the Windows services list. Observe that after installation of the Progress Name Server Load Balancing components, two separate Windows services are now installed on the Sage Intergy database server. One has the name ‘Intergy Admin Service’ and the other has the name ‘OpenEdge Admin Service’. Use the standard Windows Services control panel to disable the OpenEdge Admin Service and prevent it from starting under any circumstance. Do not disable the Intergy Admin Service.
Other Component Installation
To complete installation of Progress Name Server Load Balancing, other components must now also be installed on the Sage Intergy database server in this order:
• Progress Service Pack 10.2B03
The Progress 10.2xxx Service Pack is executed from disk 1 of the Sage Intergy installation media using the filename X:\ProgressInstall\Patch\Setup.exe and requires no special information or input.
When installation of these components is complete, delete the file
X:\Intergy\ProRT\bin\splashscreen.bmp and reboot the Intergy database server. After the reboot has completed successfully, open the Database Administration window and ensure that the Progress database is started successfully. Check the Windows logs for any
Application or System errors which may have occurred during the upgrade, and start the local copy of Intergy using the Support account.