In previous versions of Sage Intergy, the configuration of the Sage Intergy backup script was a specialized process that was left to the discretion of the installation technician. For Sage Intergy 7.00, all Sage Intergy backup functions are standardized using scripts that are included on the installation media. Typically, the batch file used for ISS will be copied automatically to the C:\Program Files\Intergy Storage Server\ folder on the database server.
Note that this script only creates an ISS backup which is written to disk storage. A full system backup that includes the operating system and all other data files must be performed separately using a third-party product. Refer to Appendix A - Backup Exec Installation and Configuration for detailed information on installation of the full system backup component.
The Windows Server 2008 task scheduler is used to execute the Sage Intergy Backup script as an automatic process. The task scheduler component of Windows Server 2008 differs significantly from previous versions. For detailed information on configuration and usage of the task scheduler, refer to the Microsoft Technet documentation at the following URL:
http://technet.microsoft.com/en-us/library/cc727168.aspx
Use the Windows Server 2008 task scheduler to create a scheduled task for the C:\Program Files\Intergy Storage Server\ISS_Backup_V2.bat script. Take special care not to use any other file by mistake, as other batch scripts may be included as part of the installation for
customized environments. Set the file to be executed from the Action tab when creating a task. Use the following screen shots as guides for configuring the following parameters:
When creating a task, set the following general parameters:
• Set the local ‘Backup’ account as the user account
• Run whether user is logged on or not.
• Run with highest privileges
• Configure for Windows Vista or Windows Server 2008
When creating a task, set the following trigger parameters:
• Daily schedule starting at 10:00 pm on the current day. Change this time as necessary to suite the operating hours of the customer site.
• Recurs every day (set field to value 1)
• Enabled checkbox is selected
As a best practice, test the operation of the script before any further database changes are made. Observe the Windows Server application log and the Sage Intergy logs for any errors that must be resolved.
Special instructions for 64-bit systems
For installation of Sage Intergy Storage Server on a 64-bit operating system, the ‘-r’ argument must be applied to specify the directory of the PostgreSQL binary files. Use the ‘New Action’
or ‘Edit Action’ options to define arguments for the batch script that will be executed as a scheduled process.
In this example, C:\Program Files (x86)\PostgreSQL\8.3\bin is the directory where the PostgreSQL binary files are stored. Because this directory name contains spaces, it is delimited with double quotes. Note the use of the ‘-r’ argument without quotes to prepend the directory name.
Manually verify the correct location of the PostgreSQL binary files before applying this change to ISS backup scheduled tasks installed on 64-bit operating systems.
Next Steps
As a best practice, immediately after installation of the Sage Intergy Storage Server you should test Sage Intergy clients where scanning and image viewing functions will occur in the customer environment. If installing other Sage Intergy application components or services, proceed with installation of those items as required.
Chapter 7: Document Delivery Server Configuration
When installing the Sage Intergy application server, other Sage Intergy applications may be installed successfully without additional configuration. However, Document Delivery Server (DDS) requires manual configuration before it can be used.
Sage Intergy customers who make use of Transcription Writer, or who are Radiology Information System (RIS) users may require installation and configuration of DDS. This chapter provides information on installation and configuration of DDS for correct operation in most customer environments. Sage Intergy customers may use DDS to automate delivery of documents to other providers or medical services related to transcriptions or radiology documentation. Transmission of this type of data is automated as much as possible for each provider; in cases where faxes are not practical or permitted, documents may be printed and labeled automatically instead.
Typical Installation Settings
The following table lists typical installation settings used for DDS in most environments.
However, many settings may have to be changed to suit specific customer requirements or to conform to the standards of an existing computing environment. Use this table as a reference if you are already familiar with the details of installation.
Application
Local Fax Number Phone Number of connected line
Dialing Type Tone
PBX Pre-Dial Numeric digits needed for outside line Line Direction Output Only
First Name and Full Name Same as Logon Name Password int<license code>
Log On Account Use DDSApprove account for single service. Use all service accounts for multiple services
DDS System Administration parameters
Fax Server IP Address Numeric address of Castelle Fax server
Fax Server User ID User name transmitted by Castelle Fax server
Fax Server Password Password transmitted by Castelle Fax server
Directory names should always be adjusted to match actual directory locations when Sage Intergy is installed in a non-standard implementation. Detailed instructions for installation of these application components are provided in the following pages.