Interview question / topic list with external respondents

INTRODUCTION about my research (reason and research question);

O What is your function within your organization and how does this function relate to the introduction of crisis management?

O What is your role in risk management and how are you involved? O What is your role in crisis management and how are you involved? O How do you get in touch with WDODelta in your work?

PLAN Structural: Evaluation and experience with WDODelta as a network partner due to Risk management and crisis management at structural and organizational levels; Risk management

O How do you interpret risk management?

O What is the organizational policy on risk management within your organization? O What differences do you see with WDODelta regarding risk management? O What do you think of the way risk management is organized within WDODelta? O What differences do you see in the risk management approach since the merger to WDODelta?

O What do you expect, structurally, of WDODelta in the field of risk management, in cooperation with the safety region?

O To what extent are these expectations realized?

O What differentiates WDODelta's approach in comparison with other crisis partners? O Do you have any suggestions / recommendations for another approach regarding risk management?

Crisis management

O How do you interpret crisis management?

O What is the organizational policy on crisis management within your organization? O What differences do you see with WDODelta regarding crisis management? O What do you think of the way crisis management is organized within WDODelta? O What differences do you see in the crisis management approach since the merger to WDODelta?

O What do you expect, structural, of WDODelta in crisis management, in cooperation with the security region?

O To what extent are these expectations realized? crisis management?

O What differentiates WDODelta's approach with that of other crisis partners owing to crisis management?

O Do you have any suggestions / recommendations for another approach due to crisis management?

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The link between risk management and crisis management within the security region, network partners and recommendations about it;

O What are the differences between risk- and crisis management from your perspective? O Is there for example a distinction between risk management and crisis management? Is the first more important than the latter?

O Is crisis management within your organization considered as a part of the staff bureau or part of the line organization?

O Does your organization actively engage these topics to bring them closer together? O What is your vision of linking / bringing together risk- and crisis management?

O Do you have any ideas about how risk management and crisis management can be brought together?

O How would you like to collaborate on these themes in your own organization and / or between network partners?

O What is needed to link risk management and crisis management?

DO Cultural: Review and experience with WDODelta due to Risk management and crisis management at cultural level (profiling, competencies, skills, RTD);

Risk management

O How do you experience the collaboration with WDODelta as a network partner regarding risk management?

O What competencies and skills are required in organizing risk management? O To what extent does WDODelta possess those competencies?

O How would you describe the risk culture at WDODelta?

O How do you rate the risk awareness at WDODelta compared to other network partners? O How does the culture at WDODelta's differ in comparison to other network partners? O What do you think of WDODelta's profile regarding risk management (e.g. ambitions)? O What would you like to see differently in this area?

Crisis management

O How do you experience the collaboration with WDODelta as a network partner regarding crisis management?

O What competencies and skills are required in organizing crisis management?

O Do WDODelta's crisis officers (liaisons) have the right skills and competencies to cope with a crisis?

O How would you describe the crisis management culture at WDODelta?

O How does the culture at WDODelta's differ in comparison to other network partners? O What do you think of WDODelta's profile due to Crisis management (eg ambitions)? O What would you like to see differently in this area?

O What can WDODelta do to improve in crisis management?

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CHECK / ACT Management from organizational leadership: ways in which the organizational management can stimulate the development of risk management and crisis management;

Risk management

O What does your organization's do to encourage risk management within the organization? O What does WDODelta do to get risk management to a higher level?

O What went well over the last year and a half? Risk management, looking at the collaboration with WDODelta?

O What are improvement points for the past year and a half due to Risk management, looking at the collaboration with WDODelta?

O What should be improved in the near future (collaboration wise)?

Crisis management

O What does the organizational management in your organization do to encourage crisis management within the organization?

O What does the organizational managementin WDODelta do to encourage crisis management within the organization?

O What went well over the last year and a half regarding crisis management and the collaboration with WDODelta?

O What are improvement points for the past year and a half regarding crisis management and the collaboration with WDODelta?

O What does the organization focus on in the coming years owing to Crisis management, looking at the collaboration with WDODelta?

O Is there a difference in the experience between the operational side and the policy side, looking at the collaboration with WDODelta?

Learning capacity

O What is done within the organization to learn about any bottlenecks and disturbances? O How does WDODelta learn from exercises, evaluations, calamities or other bottlenecks. Do you notice differences in performance?

O Are evaluation reports available from recent crisis management exercises or actual incidents?

O To what extent are improvements visible in the performance of the crisis organization at WDODelta?

O Is enough done to learn from calamities, exercises? Is there a follow-up? O What does WDODelta need to improve to be a better network partner? O In what way does WDODelta differ from other network partners?

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Expectations regarding network partners in general and in particular WDODelta, Improvement Points / recommendations for WDODelta regarding being a network partner.

O To link risk management and crisis management; O To increase the risk awareness of WDODelta;

O With regard to the change plan of WDODelta (is sufficient attention paid to risk management and crisis management?);

O Respondent's personal ideas regarding risk management; O Respondent's personal ideas regarding crisis management; O Collaboration as a network partner