3. ISO 15408-3
4. Common Criteria
Also, go to Konica Minolta's bizhub security page, http://kmbs.konicaminolta.us/content/about/bizhubsecurity.html , for more in-depth security information.
Note : To view a PDF, you may need to download a free copy of Adobe Reader®.
Solution ID TAUS0647034EN* Solution Usage 1
Description
What is the default user name and password for the IC-301 or IC-304 Microsoft® Windows XP logon screen?
Solution
The default user name is "Operator" and the password is "colorserver".
Solution ID TAUS0650393EN* Solution Usage 1
Description
Is scan to PC (SMB) supported in a Novell® environment?
Solution
Scan to PC (SMB) in a Novell® environment is not supported as the necessary protocol is not installed on a Novell® Server or client.
The following information are the specifications (as of 9/08/04) for PC (SMB) scanning:
Supported environment :
1. Connection to file sharing server in broadcast domain.
2. SMB (TCP/IP) shared folder of Microsoft® Windows.
Non-supported environment : 1. Network beyond router.
2. SMB other than TCP/IP (NetBEUI/IPX are not supported).
3. Direct Hosting SMB (mounted SMB on Microsoft® Windows 2000 or later).
4. User Level sharing of Microsoft® Windows 98.
5. Sharing that needs authentication with Microsoft® Windows 2003 Domain.
6. CIFS mounting of non-Windows OS (e.g.: SAMBA® on UNIX/LINUX, CIFS sharing on Novell® Netware®) Restrictions of mounting :
1. NetBIOS Name Binding;
a. On Microsoft® Windows network, TCP/IP has to be obtained from NetBIOS name as same mechanism as DNS to obtain TCP/IP address from Domain name of Internet.
b. On Microsoft® Windows OS, TCP/IP address can be obtained from NetBIOS name by following procedures:
(H Node case) - Cache in Local PC.
-Inquiry to WINS server.
- Inquiry by Broadcast.
- Imhost in Local PC (NetBIOS ver. of host file in Domain).
- Confirmation of host file in local PC.
- Inquiry to DNS.
7145/7222/7228/7235 only support Inquiries by Broadcast. Therefore, this cannot be connected to a server beyond a router that cannot be reached by Broadcast.
Restrictions of SMB Protocol :
1. On Microsoft® Windows Network, there are various version protocols for authentication.
a. 7145/7222/7228/7235 cannot connect to the server that requires NTLM 0.12, higher-level protocol, since these models support only LANMAN 2.0.
b. Non-accessible servers since they require NTLM 0.12 or higher protocol.
c. Microsoft® Windows 98 User Level Sharing.
d. Microsoft® Windows 2003 Domain.
Restrictions of identification :It has been confirmed that mounting CIFS of non-Windows (e.g.: SAMBA® on UNIX/LINUX, CIFS sharing on Novell®
Netware®) cannot be connected.
SPECIAL NOTE : Solution contribution by Mark D'Attilio, Production Print/SSD
Solution ID TAUS0652069EN* Solution Usage 1
Description
How to set up scan to FTP with Creo IC-301 or IC-304/Plus.
Solution
Scan to FTP is not available with the IC-301 or IC-304/Plus.
As an altenative, the Remote Scan can be used. The Remote Scan utility can be loaded on a Workstation or the controller. This utility allows for the creation of scan boxes on the engine and to retrieve scans from those boxes. Scanning is performed on the engine using the scan to HDD option from the LCD panel.
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD
Solution ID TAUS0656681EN* Solution Usage 1
Description
Standard memory for thebizhub PRO 6500 series.
Solution
The standard memory is 256MB for each color.
Note : Additional storage isobtained by installing the HD-506 (Item #A03Y0Y0). The HD-506 is used for stamp, watermark and overlay.
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD
Solution ID TAUS0657281EN* Solution Usage 1
Description
How large of a "Trap" does Auto Trapping apply to a print and is it adjustable?
Solution
Auto Trapping is not adjustable, and when enabled, will apply a 1 pixel trap around an object. If the Graphic Arts Premium Package is installed, traps are adjustable to almost any pixel width.
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD
Solution ID TAUS0657366EN* Solution Usage 1
Description
How to change the default scan settings.
Solution
To change the default scan settings, perform the following:
1. Press Utility/Counter.
2. Select User Setting.
3. Select Initial Setting.
4. Select Scan Initial Setting.
5. Make the desired settings.
6. Select OK.
7. Select Close.
8. Select System Setting.
9. Select Reset Setting.
10. Select Mode Reset Setting.
11. For Reset Button Function select Initialize.
SPECIAL NOTE : Solution contribution by David Aekus and Ed Bellone, Production Print/SSD
Solution ID TAUS0657545EN* Solution Usage 1
Description
How to enable Security Strengthen Set.
Solution
To enable Security Strengthen Set, perform the following:
1.Enter the Service Mode.
2.From the Operation panel select Stop, 0, C
3.Turn on CE Authentication and Administrator Authentication.
4.Set Passwords for both, and exit after setting.
SPECIAL NOTE : Solution contribution by Ian Lynch, Production Print/SSD
Solution ID TAUS0657605EN* Solution Usage 1
Description
LS-501 setup for use with the bizhub PRO C6500.
Solution
When using the LS-501 with the bizhub PRO C6500, the following must be done.
1. The Serial number prefix must be 15AM.
2. The switch on the LS control board must be set to SYS2.
SPECIAL NOTE : Solution contribution by Gregg Gallant, Production Print/SSD
Solution ID TAUS0657771EN* Solution Usage 1
Description
How to disable auto shut off.
Solution
To disable the auto shut off mode, perform the following:
1.Press the Utility/Counter key.
2.Touch [03 Machine Admin. Setting] on the touchscreen.
3.Enter the Administrator password (default password is 1, 2, 3, 4, 5, 6, 7, 8).
4.Touch [OK] on the touchscreen.
5.Touch [01 System Setting] on the touchscreen.
6.Touch [01 Power Save Setting] on the touchscreen.
7.Touch [Auto Shut Off] on the touchscreen.
8.Scroll to the top of the Auto Shut Off screen using the up/down arrows located on the right side of the touchscreen until [---min.] is highlighted on the touchscreen.
9.Touch [OK] on the touchscreen.
10.Touch [Exit] on the touchscreen.
SPECIAL NOTE : Solution contribution by Jim Behrends, Production Print/SSD
Solution ID TAUS0657919EN* Solution Usage 1
Description
How to program accessory serial numbers.
Solution
To program accessory serial numbers, perform the following:
1. Press the Utility/Counter key.
2. Press Stop-0-0-Stop-0-1.
3. Touch [03 System Setting] on the touchscreen.
4. Touch [03 M/C Serial Number Setting] on the touchscreen.
5. Touch [Option Tray], [Finisher 1], [Finisher 2], [Finisher 3], or [ADF] to enter the serial number for that particular component.
6. Enter the appropriate serial number using the touchscreen keypad.
7. Touch [OK] on the touchscreen.
8. Touch [Return] on the touchscreen.
9. Touch [Exit] on the touchscreen.
10. Touch [Exit] on the touchscreen.
SPECIAL NOTE : Solution contribution by Mike McCarthy, Production Print/SSD
Solution ID TAUS0701117EN* Solution Usage 1
Description
What is the total amount of scan designations for SMB that can be registered?
Solution
The maximum number of SMB scan designations that can be registered is 30.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0701245EN* Solution Usage 1
Description
How to check the machine humidity and temperature values.
Solution
To check the machine humidity and temperature values, perform the following:
1. Enter Service mode.
2. Select [PROCESS].
3. Select [SENSOR OUTPUT CHECK].
4. Select [HUMIDITY/TEMP].
5. Select [START].
6. Select [STOP].
7. Exit Service mode.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0701247EN* Solution Usage 1
Description
How to check the toner density sensor values.
Solution
To check the toner density sensor values, perform the following:
1. Enter Service mode.
2. Select [PROCESS ADJUSTMENT].
3. Select [SENSOR OUTPUT CHECK].
4. Select [TONER DENSITY RETURN MODE].
5. Select the desired colors.
6. Select [START]. The machine will cycle and the toner density value will be displayed.
7. Select [CLOSE].
8. Exit Service mode.
Note : The optimum value for the toner density sensor is 127. If a value of ±5 is returned, run toner refresh mode and recheck the toner density sensor value.
Solution ID TAUS0701599EN* Solution Usage 1
Description
How to enable/disable Pile Permission of the main tray on the LS-501.
Solution
To enable/disable Pile Permission of the main tray on the LS-501, perform the following:
1. Press the Utility button.
2. Select [USER SETTING].
3. Select [COMMON SETTING].
4. Select [NEXT].
5. Next to Printer Job Stacker Pile, select [PERMISSION] or [PROHIBITION].
6. Exit the User mode.
Note : Version 25 firmware or latermust be installedto accessthis setting.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0701817EN* Solution Usage 1
Description
How to set the Output Quantity Limit for the staple, fold & staple, half-fold or tri-fold.
Solution
To set the Output Quantity Limit for the staple, fold & staple, half-fold or tri-fold, perform the following:
1. Touch [Adjustment] on the Machine Status Screen.
2. Select 04 Finisher Adjustment.
3. Select 07 Output Quantity Limit.
4. Select the desired key to change the quantity limit.
5. Use the touch panel to enter the desired value, then touch [<].
SPECIAL NOTE : Solution contribution by Freddie Burnham, Production Print/SSD
Solution ID TAUS0701965EN* Solution Usage 1
Description
Is printing or copying to 4x6 postcard stock supported?
Solution
The smallest supported paper size is 5.5x8.5S for this engine.
SPECIAL NOTE : Solution contribution by Chuck Tripp, Production Print/SSD
Solution ID TAUS0701981EN* Solution Usage 1
Description
Unable to feed envelopes from the PF-601.
Solution
CAUSE: The multi-feed protection mode may cause a jamming issue when attempting to feed envelopes.
SOLUTION: Itis possible to disable the multi-feed detection for the PF by setting DIPSW 19-4 to1. Please be advised that disabling the multi-feed detection modemay cause issueswhen feeding normal paperand a double-feedoccurs.
Solution ID TAUS0702102EN* Solution Usage 1
Description
What is the Remote Login password?
Solution Remote Login:
User ID = administrator Password= Fiery.1
Note : If the password was not changed it should be the standard Fiery® password.
SPECIAL NOTE : Solution contribution by Vartkes Tashjian, Production Print/SSD
Solution ID TAUS0702408EN* Solution Usage 1
Description
How to clear the machine jam counter.
Solution
To clear the machine jam counter, perform the following:
1. Enter Service mode.
2. Select [Counter Data].
3. Select [Data Collection].
4. Select [Paper Jam Sectional Counter].
5. Select [Count Reset].
6. Select [Yes].
7. Exit the Service mode.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0702445EN* Solution Usage 1
Description
How to set up FTP Publishing Services on a Microsoft® Vista™ workstation.
Solution
Please follow the step-by-step procedures as shown in the attacheddocument.
Note : To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Solution ID TAUS0702491EN* Solution Usage 1
Description
Why Auto Color cannot be selected when using booklet mode.
Solution
This is specification for the bizhub PRO C6500 for the following reasons:
1. If there are color originals and B/W originals on the same paper in booklet mode it can not decide to print color or black and white.
2. If using 'Autocolor mode' in booklet mode with a lot of originals, the printing cannot be started until the pre-scanning finishes from the first page to the last page (i.e., the first page/color, the second page/BW... the last page/color, and start). In this case, there is not enough memory area and productivity will be strongly reduced.
SPECIAL NOTE : Solution contribution by David Aekus, Production Print/SSD
Solution ID TAUS0702534EN* Solution Usage 1
Description
How to install a printer using LPR (IP Printing) under Macintosh® OS9.
Solution
Please perform the procedures mentioned in the attached document.
Note : To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Mark D'Attilio, Production Print/SSD
Solution ID TAUS0702779EN* Solution Usage 1
Description
After ARPing LinkCom™ III, the LAN light still flashes and is not seen in PrintGuide™.
Solution
CAUSE: Incorrect procedure.
SOLUTION: After ARPing the LinkCom™ box, PING the TCP/IP address in order to activate the ARP. The light will go solid and it will be seen in PrintGuide™.
SPECIAL NOTE : Solution contribution by Paul Santangelo, ESS
Solution ID TAUS0703118EN* Solution Usage 1
Description
Is the bizhub PRO C6500/IC-408 supported in MicroPress® 7?
Solution
The bizhub PRO C6500/IC-408 is only supported in MicroPress® 7.5.0.1 and later.
Note : Firmware version 30 for the bizhub PRO C6500, IC-408 version 1.1 code and the three required patches are required for MicroPress® support. The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
IMPORTANT : The three patchesmust be loaded in order.
Patch 1 - 015k.ps Patch 2 - 015n.ps Patch 3 - 015o.ps
These patches (Micropress-patch.zip) arealso available via the Konica Minolta Download Selector. Please seeattached patch files and associated
documentation (foraccessibility incase the Download Selector cannot be accessed). To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html .
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD
Solution ID TAUS0703280EN* Solution Usage 1
Description
PI-110/PI-502/PI-503, how to tri-fold several sheets from the Post Inserter.
Solution
Multiple stacks cannot be set to fold in tri-fold individually using the Post Inserter.This is specification of the machine.
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Solution ID TAUS0703339EN* Solution Usage 1
Description
How to insert a blank page after each set when printing multiple sets of a document.
Solution
To insert a blank page after each set when printing multiple sets of a document perform the following:
1. Select the Media tab in the driver.
2. Under Mixed Media select Define.
3. Select Insert Blank.
4. Insert Blank is displayed; select AFTER.
5. Select the radio button that indicates Last Page.
6. Select Insert Blank. Make any needed changes for the paper tray such as the tray to be used for the insert and any paper weight definitions and press Insert and then Close.
7. The document is ready for printing.
SPECIAL NOTE : Solution contribution by Mark D'Attilio, Production Print/SSD
Solution ID TAUS0703393EN* Solution Usage 1
Description
Calibration Chart Kit part number and instructions.
Solution
Please use the Calibration Chart Kit (p/n 518-00961A)when calibrating the IC-301 or IC-304 Creo.
Note : Please perform the procedures mentioned in the attached documentation. To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html
SPECIAL NOTE : Solution contribution by Cesar Jimenez and David Aekus, Production Print/SSD
Solution ID TAUS0703417EN* Solution Usage 1
Description
Proceduresfor installing Service Pack 2 on the IC-304 CREO.
Solution
Attachedis theIC-304 print controller 1.0 Service Pack 2 (SP2) software Release Notes. These Release Notes:
Highlight the features of release 1.0 SP2 of the IC-304 print controller software.
Describe how to install version 1.0 SP2 of the IC-304 print controller software.
List problems that are resolved in the SP2 release of the IC-304 print controller software.
Note : To view a PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html
SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD
Solution ID TAUS0703557EN* Solution Usage 1
Description
How to add a user for User Authentication.
Solution
To Add a user for User Authentication perform the following procedure:
1. Select Utility.
2. Select Machine Admin.
3. Select User Authentication.
4. Select User Authentication Set.
5. Select User Registration.
6. Select Add.
7. Enter information for user and desired permissions.
8. Select OK.
SPECIAL NOTE : Solution contribution by Gregg Gallant, Production Print/SSD
Solution ID TAUS0703592EN* Solution Usage 1
Description
How to default small sized originals placed on the glass to 8.5x11 paper.
Solution
Follow these procedures to default small sized originals placed on the glass to 8.5x11 paper:
1. Select Utility.
2. Select Machine Admin.
3. Select System Set.
4. Select Size Set.
5. Select Original Glass Minimum Detect.
6. Select 8.5x11.
7. Select OK.
SPECIAL NOTE : Solution contribution by Gregg Gallant, Production Print/SSD
Solution ID TAUS0703759EN* Solution Usage 1
Description
Large size count on the 2nd page of the Management List.
Solution
With bizhub PRO C6500/C6500Pfirmware version 30 and bizhub PRO C5500 firmware version 12, DipSW 10-6 setting is now available. Depending on this DipSW setting, the count increment value of Large size count on the 2nd page of the Management List may differ from the earlier version firmware.
The new DipSW 10-6 works in conjunction withDipSW 4-6 andDipSW 4-7 affecting copy/print by changing only the increment value of Large size count. For the details of the operation, please refer to the attached file.
To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
CAUTION : If one or both of DipSW 4-6 and DipSW 4-7 is/are set to 1 (increment 2 counts for large size), the increment value of Large size count on the 2nd page of the Management List may change.
Note : The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution by KMBT (Japan).
Solution ID TAUS0703772EN* Solution Usage 1
Description
How to disable the Skew Correction sensors for the PF-601, LU-202 and the ADU.
Solution
To disable Skew Correction sensors perform the following:
1. Enter Service mode.
2. Select System Setting.
3. Select Software SW Setting.
4. Set the desired Software Switch.Software Switch 26-4=1 disables the Skew Correction sensors of the PF-601 and the LU-202.Software Switch 26-5=1 disables the Skew Correction sensors of the ADU.
Note : The above settings are availablein firmware version 30. The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
SPECIAL NOTE : Solution contribution by Ed Bellone, Production Print/SSD
Solution ID TAUS0800012EN* Solution Usage 1
Description Version 30 firmware.
Solution
Version 30 firmware has been released for the bizhub PRO C6500 and PRO C6500P. Complete details are contained in attached Bulletin Number 6264.
To viewthe PDF, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at:
http://www.adobe.com/products/acrobat/readstep2.html .
Note : The latest version firmware or system software is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
Solution ID TAUS0800027EN* Solution Usage 1
Description
Does the Creo IC-304 support the PB-501?
Solution
The Creo IC-304 will not support the attachment of the PB-501 until the release IC-304 version 2.0 which is tentatively dueJune of 2008. Version 2.0 will support the following configurations of the PB-501:
PB-501 FD-501 + PB-501 SD-501 + PB-501 LS-501 + PB-501 FD-501 + SD-501 + PB-501 SPECIAL NOTE : Solution contribution by Ian Lynch, Production Print/SSD
Solution ID TAUS0800060EN* Solution Usage 1
Description
PB-501 Perfect Binder.
Solution
PB-501 Perfect Binder for the bizhub PRO C6500/C6500P (Item #A075011).
IMPORTANT :The PB-501 for the bizhub PRO 1050e/1050eP (Item #A075010) is NOT compatible with the C6500/C6500P. However, the same GC-501
The following updates are necessary in order to connect the PB-501 to the bizhub PRO C6500/C6500P:
bizhub PRO C6500/C6500P firmware must be updated to version 30 (G00-30)and is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
IC-303 system code must be updated to new version 1.1 via one of the following methods:
o Download the version 1.1 files (> 5GB) via the Konica Minolta Download Selector.
o Order the version 1.1 DVDs (p/n 45067363) from SSD.DVDs are not yetin stock but willbeavailable shortly.
The following is a complete list of supported bizhub PRO C6500/C6500P configurations that include the PB-501 and IC-303 v1.1.
• Engine + PF-601 + RU-503 + PB-501
• Engine + PF-601 + RU-503 + PB-501