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Taking a backup of the EMC .ini files

About this task

Using this procedure, you can create a backup folder that contains the backup of the following files:

• All the .ini files

• TSLIB.ini file

• web.config file

• CA Certificate if the system contains CA Certificate.

Note:

The BackupRestore.exe application will not take a backup of the database and email archives.

Procedure

1. Go to C:\Program Files (x86)\Avaya\Avaya Aura CC Elite Multichannel\Virtualization folder.

2. Double-click the BackupRestore.exe file.

3. In the Elite Multichannel window, in Elite Multichannel - Install Selection screen, select Backup.

4. Click Next.

The system displays the Elite Multichannel – Progress screen.

5. When the backup is complete, click OK.

All the .ini, TSLIB.ini, web.config, and CA Certificate files are backed up in a backup folder at the same location where the BackupRestore.exe application is

located.

Maintenance

Glossary

AFS Authentication File System. AFS is an Avaya Web system that allows you to create Authentication Files for secure Avaya Global Services logins for supported non-Communication Manager Systems.

Application A software solution development by Avaya that includes a guest operating system.

Avaya Appliance A physical server sold by Avaya running a VMware hypervisor that has several virtual machines, each with its virtualized applications. The servers can be staged with the operating system and application software already installed. Some of the servers are sold as just the server with DVD or software downloads.

Blade A blade server is a stripped-down server computer with a modular design optimized to minimize the use of physical space and energy. Although many components are removed from blade servers to save space, minimize power consumption and other considerations, the blade still has all of the functional components to be considered a computer.

ESXi A virtualization layer that runs directly on the server hardware. Also known as a bare-metal hypervisor. Provides processor, memory, storage, and networking resources on multiple virtual machines.

Hypervisor A hypervisor is also known as a Virtual Machine Manager (VMM). A hypervisor is a hardware virtualization technique which runs multiple operating systems on the same shared physical server.

MAC Media Access Control address. A unique identifier assigned to network interfaces for communication on the physical network segment.

OVA Open Virtualization Appliance. An OVA contains the virtual machine description, disk images, and a manifest zipped into a single file. The OVA follows the Distributed Management Task Force (DMTF)

specification.

PLDS Product Licensing and Download System. The Avaya PLDS provides product licensing and electronic software download distribution.

Reservation A reservation is the amount of physical RAM, CPU cycles, or memory that are reserved for a virtual machine.

RFA Remote Feature Activation. RFA is an Avaya Web system that you use to create Avaya License Files. These files are used to activate software including features, capacities, releases, and offer categories. RFA also

creates Authentication Files for secure Avaya Global Services logins for Communication Manager Systems.

SAN Storage Area Network. A SAN is a dedicated network that provides access to consolidated data storage. SANs are primarily used to make storage devices, such as disk arrays, accessible to servers so that the devices appear as locally attached devices to the operating system.

Snapshot Capture a virtual appliance configuration in time. Creating a snapshot can affect service. Some Avaya virtual appliances have limitations and others have specific instructions for creating snapshots.

Storage vMotion A VMware feature that migrates virtual machine disk files from one data storage location to another with limited impact to end users.

vCenter An administrative interface from VMware for the entire virtual

infrastructure or data center, including VMs, ESXi hosts, deployment profiles, distributed virtual networking, and hardware monitoring.

virtual appliance A virtual appliance is a single software application bundled with an operating system.

VM Virtual Machine. Replica of a physical server from an operational perspective. A VM is a software implementation of a machine (for example, a computer) that executes programs similar to a physical machine.

vMotion A VMware feature that migrates a running virtual machine from one physical server to another with minimal downtime or impact to end users.

vMotion cannot be used to move virtual machines from one data center to another.

HA High Availability. A VMware feature for supporting virtual application failover by migrating the application from one ESXi host to another. Since the entire host fails over, several applications or virtual machines can be involved. The failover is a reboot recovery level which can take several minutes.

vSphere Client The vSphere Client is a downloadable interface for administering vCenter Server and ESXi.

SAN

Index

A

activate Microsoft Windows ...37

ASContact ...40

ASMSControl ...40

automatic restart ...35

virtual machine ...35

B

deployment procedures ...25

planning procedures ...15

components ...12

VMware ...12

configuration data ...16

customer ...16

configuring ...35, 41 Interaction Data Service ...41

VM automatic restart ...35

configuring the deployed OVA ...28, 32 using vCenter ...32

using vSphere ...28

creating a database ...40

creating the database ...40

customer configuration data ...16

D

deploying EMC OVA ...26, 30 using vCenter ...30

deployment guidelines ...13

deployment procedures ...25

checklist ...25

downloading software ...22

G

CA Certificate ...49

intended audience ...7

L

log files ...43

N

network parameters ...44

O

OVA ...23

verifying on Linux-based computer ...23

verifying on Windows-based computer ...23

overview ...11

P

planning procedures ...15

checklist ...15

PLDS ...21, 22 downloading software ...22

pre-deployment ...21

checklist ...21

purpose ...7

R

registering ...21

related documentation ...7 requirements ...18, 19

software ...19

vMachine resources ...18

resource requirements ...18

resources ...15

server ...15

S

server hardware and resources ...15

software requirements ...19

support ...9

contact ...9

supported versions ...19

VMware ...19

T

training ...8

troubleshoot ...43

deployment ...43

types of OVA deployment ...26

U

using vSphere ...26

V

verfy the AES IP address and port number ...44

verify ...44, 45 verify services ...37

verifying the license data ...43

videos ...9

virtual machine ...35

automatic restart ...35

vMachine resource requirements ...18

VMware software ...19

supported ...19

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