CHAPTER 6: DEVELOPING RELATIONSHIPS
6.3 Developing and maintaining mentoring relationships
6.3.1 Nurturing previous mentoring relationships
Mentors can belong to the organisation or to the professional domain and be
maintained even if mentor and mentoree are not working in the same organisation.
Both participants changing organisations and those making intra-organisational
transitions reflected on whether they could maintain their prior mentoring
relationships, as these had been useful to them previously in their careers. Indeed,
some of them struggled with accepting that people who had been their mentors were
not playing that role much anymore. For example, Participant 22 commented on two
mentors who he had identified as such in his first Relationships Diagram but in the
second interview he mentioned he could have included them but in a more distant role:
“When I started the exercise, I brought mentors from my previous
work, but then reviewing and being a little bit more realistic, I realised
that they may still have a mentoring role, but maybe I don’t have them
that close.” (Participant 22, Follow-up interview)
Keeping previous mentoring relationships was sometimes hard for participants and
they had to let go. Some factors were identified which eased or complicated the
continuation of the relationship.
a) Fulfilling the role: Whether the mentor was active in guiding and helping the
participant achieve the current transition affected the maintenance of the
protagonist role as individuals need a great deal of career and psychosocial
support. As participants transitioned and received or not the support they expected
from their mentors, this left a mark in the relationship. Participants reflected on the
effectiveness of previous mentors, and some of them agonised about this because
they still wanted to consider these individuals as their mentors but at the same time
recognised that these individuals had not performed their roles appropriately. For
instance, Participant 14 had his former boss as his mentor. When he started
looking for the change, his mentor did not provide career opportunities:
“Maybe from where I had more expectations, from where I expected to
receive more help, from the person who had been my boss for eight
years, I received nothing.” (Participant 14, Follow-up interview).
On the other hand, this same participant had a mentor with whom he was not
interacting much in the new role because they were geographically far from each
other, but who was considered his mentor anyway as he was very present during
the transition hard times:
“He was, not this year with much intensity because I am in Venezuela,
but he is the one with whom I worked in leadership at the university,
and he helped me a lot with this transformation process.” (Participant
14, First interview)
b) Continued professional identity: Depending on the current professional identity
and on possible selves, a mentor could continue to be ‘useful’ or not. For example,
Participant 22 changed his identity and so his previous mentors were no longer a
source of consultation:
Manager or Planning Manager, I had a lot to ask to Carlos and Pedro,
but in my role of wanting to develop projects, it is not them but another
profile that I need.” (Participant 22, Follow-up interview)
On the contrary, when participants maintained their professional identities, their
prior mentors could be useful. For example, Participant 25 had a mentor from an
old job, who supported him in the previous and current role. At the same time,
when it was his time to help, he was there and gave good references for him to
achieve the current transition.
“Because he is a guy who through all this process advised me quite a
lot and he had the commitment with me that as soon as a position
turned up he would consider me. And he was one of the guys whom
when I was feeling badly in the previous job tried to support me. But
the truth is that he is great, and he is one of the references they called
for this position and I know he spoke very well of me.” (Participant 25,
First interview)
Eight participants reflected strongly and positively on being able to maintain their
mentoring relationships and in all cases these two factors, fulfilling the role by
aiding the participant with the most recent transition and a professional identity
match were present. For example, Participant 18, made a lateral transition in the
same organisation, has an emotionally strong and frequent relationship with her
mentor. Her mentor had been formally assigned to her years ago as part of being
recognised a ‘key talent’ in the organisation. She had requested this person be
assigned as her mentor, and she affirmed that most of these formal mentoring
relationships had ended by now but she had kept hers because she was interested
“At some point, several key talents were identified and they all had a
mentor. I think today none of those mentor-mentee relationships are
kept. They were left in nothing. I kept maintaining it because I was
interested, and she as well because of my motivation. So, we maintain
it, I don’t think there is any other in the company being maintained.”
(Participant 18, Follow-up interview)
Now with the transition, the relationship complies with the identified factors to be
maintained:
- Her mentor played an important role in the recent transition by giving
her visibility and coaching:
“She oriented me to some things: the MBA, she was also the link to
start doing some marketing activities, to start introducing me to it…
when this position was opened, she also oriented me.” (Participant 18,
First interview)
- Participant 18’s professional identity remains in the same line, and her
mentor is a useful source of advice and role modelling:
“First, she had passed from marketing to medical and I wanted to pass
from medical to marketing; and because of her character and her way
of handling things, I wanted… She is not a role model for this position
but yes inside the organisation.” (Participant 18, Follow-up interview)