10. RFP Response Instructions
11.3. Phase 2 – Technical Proposal Evaluation
The Bidders meeting the eligibility criteria as laid out in Annexure 01 – Eligibility criteria along would be shortlisted for the Phase 2 – Technical Proposal Evaluation.
This evaluation will be carried out on a total score of 1,000 on the basis of the following evaluation parameters defined in this section.
# Proposal Bid Evaluation Sub Scores Percentage
1 Credential strengths 100 10% 2 Functional features evaluation 200 20% 3 Product Demonstration 350 35% 4 Technical features evaluation 100 10% 5 Subject Matter Expert 100 10%
6 Site Visit 100 10%
7 Bidder presentations 50 5%
Maximum Technical Proposal Bid Evaluation Score 1,000 100%
The technical evaluation would involve the following major areas: 1. Credential strengths of Bidder/Consortium Partner
Each Bidder having credentials as stated in Annexure 03 – Credential strengths will get marks as given in the Annexure 03 – Credential strengths
2. Functional features evaluation
The Bidder needs to cover the entire functional requirement of Bank given in Appendix 01 – Functional Specifications. Reponses received in Appendix 01 would be used for evaluating the Bidder on the functionality being proposed by them. The Functional Score for each area in Appendix 01 would be worked out as follows:
In Appendix 01 – Functional Specifications, in the “Banks Ratings” column, the Bank has classified each of the requirements as follows:
Classification Value Description
Required 1 The requirement is necessary for efficient functioning Most Critical 2 The requirement must be satisfied in its entirety
The Bidder is expected to provide a self-score in the “Vendor Scores” column for each requirement requested for, as per the following table:
Bidder input (Vendor Score)
Description Max.
Marks
S Standard feature .Required features readily available and to be provided
10
A Alternative available 7 C Customization required. Vendor will provide the
customization with the stipulated date of the phased rollout
U Unavailable. Functionality is not available and will not be provided by the bidder.
0
In ideal scenario, the Bank would expect the Bidder to propose the integrated HRMS solution which would have all line items with Bidder score as “S”.
Hence accordingly aggregated Bidder score will be calculated proportionately.
The Bank would be using the below weightage to score the self-score of the Bidder responses as per Appendix 01 – Functional Specifications
# Functional Area Weightage
1 Manpower Planning 5
2 Recruitment
5
3 Employee Record Management 10 4 Performance Appraisal 10 5 Training and Development
5
6 Transfers and Promotions 10
7 Payroll 15
8 India specific Legal Requirement, Roster Management,
Disciplinary Action etc 10
9 Leave Management 10
10 Staff reimbursements and welfare
10
11 Terminal benefits and separations
10
12 Employee & Managers self-service in English & Hindi 10 13 Personnel Administration 5 14 MIS 10 15 HR Analytics 15 16 Mobile Application 10 Maximum weightage 150 3. Product demonstration
As part of the Product demonstration process
The OEM will be required to demonstrate the line items present in Appendix 01 - Functional Specifications document to the bank’s team. The bank will intimate the OEMs well in advance before the product demonstration, if each and every line item or a part of them is to
Demonstration of the product specifications using an internet based instance by connecting through internet will not be permitted.
The demonstration can be carried out in bank’s premises in Pune or at OEM’s office.
This will also enable the Bank to understand the solution’s features and fit with the proposed architecture and identify the level of customization required.
The Bank will communicate a date, time and location to the OEMs any time after the last date for submission of proposals.
During the Product Demonstration, Bank would be evaluating the Bidder on the functionality of the HRMS being proposed by the Bidder using the Appendix 01 - Functional Specifications as a base in part or as a whole.
Bidder will be evaluated on each of the areas given below:
# Functional Area Weightage
1 Manpower Planning
5
2 Recruitment
5
3 Employee Record Management
10
4 Performance Appraisal
10
5 Training and Development
5
6 Transfers and Promotions
10
7 Payroll
15
8 India specific Legal Requirement, Roster Management,
Disciplinary Action etc 10
9 Leave Management
10
10 Staff reimbursements and welfare
10
11 Terminal benefits and separations
10
12 Employee & Managers self-service in English & Hindi
10 13 Personnel Administration 5 14 MIS 10 15 HR Analytics 15 16 Mobile Application 10 Maximum weightage 150
4. Subject Matter Export
The evaluation of the Subject Matter Expert will be done by the Bank on the basis of adherence to the criteria defined in the RFP. The relevant credentials need to be provided as per Appendix 12 – Experience Format. The scoring would be as follows:
# Scoring Criteria Maximum Score
1 Human Resource Consulting Experience in at least 1 Public Sector Banks or / Reserve Bank of India. For current state assessment and process design (as-is and to-be) credential letter or purchase order copies need to be furnished. AND
50
2 a Experienced team leader with more than 10+ years of experience in the proposed product /solution in a scheduled commercial bank OR
50
b Experienced team leader with 3-9 years of experience in the proposed product /solution in a scheduled commercial bank OR
25
c Experienced team leader with less than 3 years of experience in the proposed product /solution in a scheduled commercial bank
0
5. Technical Evaluation
The evaluation of the Technical Proposals will be done by the Bank on the basis of adherence to the Solution design and Minimum Technical Specifications vis-à-vis products offered analysis in relation to:
Completeness of the technical bid in all respects and availability of all information/details asked for in the RFP.
The compliance mentioned by the Bidder to the application architecture requirements as per Annexure 02 – Technical Specifications. It is the sole discretion of the Bank to disqualify a Bidder if that Bidder is unable to comply with the requirement set in this document.
Point to point conformity of the equipment offered to the technical requirements provided in the Technical and Functional Specifications.
6. Site Visits
The Bank requires the Bidders to provide at least ONE reference scheduled commercial bank in India where the proposed solution has been implemented. The reference site should be one where the Bidder has implemented the proposed Integrated HRMS as a System Integrator and is currently in use as of date of the RFP.
The Cost for travel and lodging for the team identified by the Bank will be borne by the Bank for site visits. However, the Bidder may be expected to facilitate these arrangements. 7. Bidder presentation
The Bank will require the Bidders to make presentations regarding the various aspects of the proposed solutions. This process will also enable the Bank to clarify issues that may be identified
# Evaluation of the Bidder Presentation
1 Project Execution Methodology – Approach to database version migration 2 Solution Architecture and Design – Key Features and Functionalities 3 Data Migration tools/approach and methodology
4 Adherence to Project Timelines
5 Execution Competency (Solution Accelerators, Functional & Technical Competency)