101134 Number of FTEs for the process "report time" per 1,000 employees paid
Number of FTEs who perform the process "report time" / (Total number of employees paid * 0.001)
Payroll: 220.0180a / (220.0440 * 0.001) 101184 Number of FTEs for the process group "process payroll" per
1,000 employees paid
(Number of FTEs who perform the process "report time" + Number of FTEs who perform the process "manage pay" + Number of FTEs who perform the process "process payroll taxes") / (Total number of employees paid * 0.001)
Payroll: (220.0180a + 220.0180b + 220.0180c) / (220.0440 * 0.001)
101373 Number of payroll-related inquiries as a percentage of payroll disbursements
(Number of payroll inquiries received / Number of payroll disbursements) * 100
Payroll: (220.0540 / 220.0430) * 100 101429 Number of voided checks/payments as a percentage of
payroll disbursements
(Number of checks/payments voided during the year / Number of payroll disbursements) * 100 Payroll: (220.0510 / 220.0430) * 100
101739 Payment errors as a percentage of total payroll disbursements
(Number of payroll disbursements that have errors identified after distribution / Number of payroll disbursements) * 100
Payroll: (220.0500 / 220.0430) * 100 102380 Percentage of payroll disbursements that are manual
checks/payments
(Number of payroll disbursements that are manual checks / Number of payroll disbursements) * 100
Payroll: (220.0480 / 220.0430) * 100 102383 Percentage of payroll disbursements that include retroactive
pay adjustments
(Number of payroll disbursements for retroactive pay adjustments or included retroactive pay adjustments / Number of payroll disbursements) * 100
Payroll: (220.0490 / 220.0430) * 100 104488 Percentage of time records that are entered manually into
the payroll system
Percentage of time records entered manually Payroll: 220.0290
102696 Percentage of time records that are processed first time error free
(Number of total time records processed error- free the first time / Number of time records processed) * 100
PROCESS EFFICIENCY (15 MEASURES)
102698 Percentage of time records that are returned to the employee/field for validation and/or correction
(Number of total time records returned to field/employee for validation and/or correction / Number of time records processed) * 100 Payroll: (220.0260 / 220.0250) * 100 104487 Percentage of time records that are submitted electronically Percentage of time records submitted
electronically Payroll: 220.0280
STAFF PRODUCTIVITY (5 MEASURES)
100920 Number of employees paid per "process payroll" FTE Total number of employees paid / (Number of FTEs who perform the process "report time" + Number of FTEs who perform the process "manage pay" + Number of FTEs who perform the process "process payroll taxes")
Payroll: 220.0440 / (220.0180a + 220.0180b + 220.0180c)
D
101370 Number of payroll disbursements processed per "manage pay" FTE
Number of payroll disbursements / Number of FTEs who perform the process "manage pay" Payroll: 220.0430 / 220.0180b
D
101422 Number of time records processed per "report time" FTE Number of time records processed / Number of FTEs who perform the process "report time" Payroll: 220.0250 / 220.0180a
D
101334 Number of manual checks/payments per "process payroll" FTE
Number of payroll disbursements that are manual checks / (Number of FTEs who perform the process "report time" + Number of FTEs who perform the process "manage pay" + Number of FTEs who perform the process "process payroll taxes")
Payroll: 220.0480 / (220.0180a + 220.0180b + 220.0180c)
101372 Number of payroll inquiries per "process payroll" FTE Number of payroll inquiries received / (Number of FTEs who perform the process "report time" + Number of FTEs who perform the process "manage pay" + Number of FTEs who perform the process "process payroll taxes")
Payroll: 220.0540 / (220.0180a + 220.0180b + 220.0180c)
SUPPLEMENTAL INFORMATION (6 MEASURES)
100390 Business days the HR/Benefits system is open for employee data changes, new hires and termination during payroll period
Number of business days HR/Benefit system is open for employee data changes, new hires, and terminations during payroll period Payroll: 220.0390
102385 Percentage of total payroll FTEs performing the "manage pay" process
(Number of FTEs who perform the process "manage pay" / (Number of FTEs who perform the process "report time"+Number of FTEs who perform the process "manage pay"+Number of FTEs who perform the process "process payroll taxes")) * 100
Payroll: (220.0180b / (220.0180a+220.0180b +220.0180c)) * 100
102387 Percentage of total payroll FTEs performing the "process payroll taxes" process
(Number of FTEs who perform the process "process payroll taxes" / (Number of FTEs who perform the process "report time"+Number of FTEs who perform the process "manage
pay"+Number of FTEs who perform the process "process payroll taxes")) * 100
Payroll: (220.0180c / (220.0180a+220.0180b +220.0180c)) * 100
102389 Percentage of total payroll FTEs performing the "report time" process
(Number of FTEs who perform the process "report time" /(Number of FTEs who perform the process "report time"+Number of FTEs who perform the process "manage pay"+Number of FTEs who perform the process "process payroll taxes") ) * 100
Payroll: (220.0180a /(220.0180a+220.0180b +220.0180c) ) * 100
SUPPLEMENTAL INFORMATION (6 MEASURES)
103053 Personnel cost of the process group "process payroll" as a percentage of the total cost to perform the process group
(((Percentage of internal costs of the process "report time" allocated to personnel costs * Percentage of total cost of the process "report time" allocated to internal costs * 0.0001 * Total cost to perform the process "report time") + (Percentage of internal costs of the process "manage pay" allocated to personnel costs * Percentage of total cost of the process "manage pay" allocated to internal costs * 0.0001 * Total cost to perform the process "manage pay") + (Percentage of internal costs of the process "report payroll taxes" allocated to personnel costs * Percentage of total cost of the process "report payroll taxes" allocated to internal costs * 0.0001 * Total cost to perform the process "process payroll taxes")) / (Total cost to perform the process "report time" + Total cost to perform the process "manage pay" + Total cost to perform the process "process payroll taxes")) * 100
Payroll: (((220.0240a * 220.0230a * 0.0001 * 220.0220) + (220.0380a * 220.0370a * 0.0001 * 220.0360) + (220.0650a * 220.0640a * 0.0001 * 220.0630)) / (220.0220 + 220.0360 + 220.0630)) * 100
SUPPLEMENTAL INFORMATION (6 MEASURES)
103379 Systems cost to perform the process group "process payroll" as a percentage of the total cost of the process group
(((Percentage of internal cost of the process "Report time" allocated to systems costs * Percentage of total cost of the process "report time" allocated to internal costs * 0.0001 * Total cost to perform the process "report time") + (Percentage of internal cost of the process "Manage pay" allocated to systems costs * Percentage of total cost of the process "manage pay" allocated to internal costs * 0.0001 * Total cost to perform the process "manage pay") + (Percentage of internal cost of the process "Process payroll taxes" allocated to systems costs * Percentage of total cost of the process "report payroll taxes" allocated to internal costs * 0.0001 * Total cost to perform the process "process payroll taxes")) / (Total cost to perform the process "report time" + Total cost to perform the process "manage pay" + Total cost to perform the process "process payroll taxes")) * 100 Payroll: (((220.0240b * 220.0230a * 0.0001 * 220.0220) + (220.0380b * 220.0370a * 0.0001 * 220.0360) + (220.0650b * 220.0640a * 0.0001 * 220.0630)) / (220.0220 + 220.0360 + 220.0630)) * 100