101053 Number of FTEs that perform process group "manage employee information" per $1 billion revenue
[Number of FTEs who perform the process group "manage employee information"] / ([Total business entity revenue] * 0.000000001) 16561 / (10029 * 0.000000001)
D
STAFF PRODUCTIVITY (4 MEASURES)
104457 Current number of employees per "manage employee information" FTE
[Total number of current employees] / ([Number of senior management/executive FTEs who perform the process group "manage employee information"] + [Number of FTEs who perform the process group "manage employee information" who are middle
management/specialist employees] + [Number of operational worker/office staff FTEs who perform the process group "manage employee information"])
98040 / (11150 + 11150 + 11150)
D
100489 Number of business entity employees per "manage employee information" FTE
[Number of business entity employees] / [Number of FTEs who perform the process group "manage employee information"]
10032 / 16561
D
101364 Number of non-routine "manage employee information"
inquiries per business entity employee
[Number of non-routine inquiries received monthly for the process group "manage employee information"] / [Number of business entity employees]
11176 / 10032 101400 Number of routine "manage employee information" inquiries
per business entity employee
[Number of routine inquiries received monthly for the process group "manage employee information"] / [Number of business entity employees]
11175 / 10032
SUPPLEMENTAL INFORMATION (14 MEASURES)
100039 Other cost to perform the process group "manage employee information" as a percentage of the total cost to perform the process group
([Percentage of internal cost to perform the process group "manage employee information"
allocated to costs other than personnel, systems, and overhead]*[Internal cost to perform the process group "manage employee information"])/[Total cost to perform the process group "manage employee information"]
(18300*11151)/16580 101652 Outsourced cost of the process group "manage employee
information" as a percentage of the total cost to perform the process group
[Outsourced cost to perform the process group
"manage employee information"]/[Total cost to perform the process group "manage employee information"]*100
16579/16580*100
SUPPLEMENTAL INFORMATION (14 MEASURES)
100056 Overhead cost to perform the process group "manage employee information" as a percentage of the total cost to perform the process group
([Percentage of internal cost to perform the process group "manage employee information"
allocated to overhead]*[Internal cost to perform the process group "manage employee information"])/[Total cost to perform the process group "manage employee information"]
(18299*11151)/16580 101787 Percentage of "manage employee information" inquiries
received that are non-routine
[Number of non-routine inquiries received monthly for the process group "manage employee information"]/([Number of routine inquiries received monthly for the process group "manage employee
information"]+[Number of non-routine inquiries received monthly for the process group
"manage employee information"])*100 11176/(11175+11176)*100
101788 Percentage of "manage employee information" inquiries received that are routine
[Number of routine inquiries received monthly for the process group "manage employee information"]/([Number of routine inquiries received monthly for the process group
"manage employee information"]+[Number of non-routine inquiries received monthly for the process group "manage employee information"])
*100
11175/(11175+11176)*100 101789 Percentage of "manage employee information" inquiries
received via channels other than e-mail, phone, and face-to-face
[Percentage of inquiries received monthly for the process group "manage employee
information" via channels other than e-mail, phone, and face-to-face interaction]
11180 101791 Percentage of "manage employee information" inquiries
received via digital communication channels
[Percentage of inquiries received for the process group "manage employee information"
employees" through digital communication channels]
18647 101792 Percentage of "manage employee information" inquiries
received via e-mail
[Percentage of inquiries received monthly for the process group "manage employee
information" via e-mail]
11177 101794 Percentage of "manage employee information" inquiries
received via face-to-face
[Percentage of inquiries received monthly for the process group "manage employee
information" via face-to-face interaction]
11179
SUPPLEMENTAL INFORMATION (14 MEASURES)
101796 Percentage of "manage employee information" inquiries received via non-digital communication channels
[Percentage of inquiries received for the process group "manage employee information"
employees" through non-digital communication channels]
18648 101797 Percentage of "manage employee information" inquiries
received via phone
[Percentage of inquiries received monthly for the process group "manage employee
information" via phone]
11178 100070 Personnel cost to perform the process group "manage
employee information" as a percentage of the total cost to perform the process group
([Percentage of internal cost to perform the process group "manage employee information"
allocated to personnel]*[Internal cost to perform the process group "manage employee information"])/[Total cost to perform the process group "manage employee information"]
(18297*11151)/16580 100093 Systems cost to perform the process group "manage
employee information" as a percentage of the total cost to perform the process group
([Percentage of internal cost to perform the process group "manage employee information"
allocated to systems]*[Internal cost to perform the process group "manage employee
information"])/[Total cost to perform the process group "manage employee information"]
(18298*11151)/16580 100819 Total labor cost to maintain and support HRIS as a
percentage of total business entity personnel cost
([Labor cost for full or part-time employees to maintain and support HRIS]+[Labor cost for temporary or contract employees to maintain and support HRIS])/([Personnel cost of business entity FTEs]) * 100
(16571+16573)/(10019) * 100
COST EFFECTIVENESS (7 MEASURES)
103878 Total cost to perform the process group "redeploy and retire employees" per $1,000 revenue
[Total cost to perform the process group
"redeploy and retire employees"] / ([Total business entity revenue] * .001)
16580 / (10029 * .001)
D
103962 Total cost to perform the process group "redeploy and retire employees" per business entity employee
[Total cost to perform the process group
"redeploy and retire employees"] / [Number of business entity employees]
16580 / 10032
D
104061 Personnel cost to perform the process group "redeploy and retire employees" per $1,000 revenue
(([Percentage of internal cost to perform the process group "redeploy and retire employees"
allocated to personnel] * [Internal cost to perform the process group "redeploy and retire employees"]) / 100) / ([Total business entity revenue] * .001)
((18292 * 11201) / 100) / (10029 * .001) 104075 Personnel cost to perform the process group "redeploy and
retire employees" per business entity employee
(([Percentage of internal cost to perform the process group "redeploy and retire employees"
allocated to personnel] * [Internal cost to perform the process group "redeploy and retire employees"])/ 100) / [Number of business entity employees]
((18292 * 11201)/ 100) / 10032 104036 Total expatriation cost as a percentage of total cost of
continuing operations
([Total expenditure for expatriation] / [Total costs of continuing operations])*100
(11221 / 10031)*100 104149 Total expenditure for repatriation as a percentage of total
cost of continuing operations
([Total expenditure for repatriation] / [Total costs of continuing operations])*100
(11220 / 10031)*100 104147 Total relocation expenses as a percentage of total cost of
continuing operations
([Total cost of relocation expenses paid to employees] / [Total costs of continuing operations])*100
(11218 / 10031)*100
CYCLE TIME (7 MEASURES)
100523 Cycle time in days for processing an employee's retirement [Cycle time in days to process an employee's retirement]
11206
D
CYCLE TIME (7 MEASURES)
100577 Cycle time in days from receipt of leave of absence request to confirmation of approval/non-approval issued to employee
[Cycle time in days from request for leave of absence to confirmation of absence to employee]
11210
D
100579 Cycle time in days from request for internal transfer to completion of transfer
[Cycle time in days for the internal transfer