4. Team Functions
4.2 Programming the Call Keys
The call keys are configured in the Configurator on the OpenCom 100/
OpenCom X300 Web console. For system telephones, you can configure the fol-lowing:
■ the type of key (trunk key, team key, busy key or direct-call key),
■ the telephone number and the text currently assigned to the key,
■ the call-signalling mode for this key.
You can change the pre-settings for the text and the call signalling mode on the appropriate key’s MenuCard (see the following sections: MenuCard “Trunk Key” on page 89, MenuCard “Team Key” on page 91, and MenuCard “Busy Key” on page 91) as well as most of the settings for supported features.
If the configuration of a call key is changed in the Configurator, the telephone will load the new settings and not be operational for a few moments. For more infor-mation on the configuration, refer to the online help of the OpenCom 100/
OpenCom X300.
4.2.1 MenuCard “Trunk Key”
g
Long press the trunk key for a moment, then select …1 Modify text
: You will see the text currently assigned to the key. This text is displayed on the display of your telephone. To change the text, pressO
. Delete the existing text with theC
key and enter new text, if required. PressO
and confirm this with Save. If you delete the text without entering any new text, only the key’s telephone number will be displayed.2 Call diversion
: You can configure one or more types of call forwarding for the trunk key (Immediately, After delay, Busy). Proceed as with Divert phone (see the section entitled MenuCard “Call Forwarding” starting on page 102). The call-forwarding mode configured for a trunk key only applies to that key, not the telephone.3 Substitution
: You can forward calls for this trunk key to another member of the team. Select Substitute and choose one of the team members from the list.Press
O
. Select On/Off to switch the substitution function on or off.Team Functions Programming the Call Keys
Note: The menu entry
Substitution
is only displayed if the allocated telephone number has been configured on an-other team member’s trunk or team key.Calls for this trunk key are now only indicated on your telephone by a visual signal.
On the substitute’s telephone, the calls are indicated by a visual signal and acousti-cally, even if the key there has been configured with a different type of call sig-nalling. On the substitute’s telephone, the call is signalled acoustically with the volume set for that telephone (see the section entitled MenuCard “Phone Settings”
on page 107).
Calls from direct-call keys to your telephone are signalled acoustically even if you have programmed a substitute (unless you have programmed call protection for this trunk key).
4 Call signalling
: Determine whether call signalling to this key is to be Optical & acoustic, Optical only or Acoustic after delay. If you select Acoustic after delay, specify the number of seconds after which your tele-phone is to ring.5 Call protect
: Switch call protection On or Off for all calls, for internal calls only, or for external calls only. If call protection has been activated, this trunk key will only indicate calls by means of a visual signal, even if they are made from a direct-call key.6 Ring tone
: You can set the Volume and Melody for each trunk key. Proceed as described in the section entitled MenuCard “Phone Settings” starting on page 107.7 Charges
: For each trunk key, you can view the charges for the last call as well as the total charges.8ƒCall wait. prot.
: While you are making a call, other calls for the telephone number of this trunk key are not signalled by a call-waiting tone. The caller hears the busy tone.Note: If the internal telephone number of this trunk key is
Team Functions Programming the Call Keys
4.2.2 MenuCard “Team Key”
g
Long press the team key for a moment, then select …1 Modify text
: The text currently assigned to the key is shown on the display of your telephone. To change the text, pressO
. Delete the existing text with theC
key and enter new text, if required. PressO
and confirm this with Save. If you delete the text without entering any new text, only the key’s tele-phone number will be displayed.2 Call signalling
: Specify whether call signalling to this key is to be Optical & acoustic, Optical only or Acoustic after delay. If you select Acoustic after delay, specify the number of seconds after which your tele-phone is to ring.3 Call protect
: Switch call protection On or Off for all calls, for internal calls only, or for external calls only. If call protection has been activated, this team key will only indicate calls by means of a visual signal, even if they are made from a direct-call key.4 Ring tone
: You can set the Volume and Melody for each team key. Proceed as described in the section entitled MenuCard “Phone Settings” starting on page 107.5ƒCall wait. prot.
: While you are making a call, other calls for the telephone number of this team key are not signalled by a call-waiting tone (but at the team keys of other terminals unless call-waiting protection was programmed there).4.2.3 MenuCard “Busy Key”
g
Long press the busy key, then select …1 Modify text
: The text currently assigned to the key is shown on the display of your telephone. To change the text, pressO
. Delete the existing text with theC
key and enter new text, if required. PressO
and confirm this with Save. If you delete the text without entering any new text, only the key’s tele-phone number will be displayed.Team Functions Programming the Call Keys
4.2.4 Direct-call Key
When a direct-call key is long pressed, no MenuCard is displayed. A direct-call key is configured exclusively via the Configurator of the OpenCom 100/
OpenCom X300 Web console.
Remote-controlled Functions Remote-Controlled Dialling (Call Through)