The following table lists the types of restores you can perform:
Option Description
The Restore tab Lets you restore files from the Settings window in the DaySave Client Virtual Drive
(DaySave Remote Backup)
Lets you restore files from a virtual drive using either file explorer window or the My Computer window.
Right – click restores Lets you restore files from the file explorer window or My Computer window by right- clicking in the window and selecting the files to restore.
Web restores Lets you download your files from the Telecom DaySave Website.
You can also restore data to a new computer from a previously backed up computer. For more information, see Replacing a Computer
The Restore tab does not appear until after the first backup has taken place.
You can also click Restore Files in the Status window or right click the Telecom icon in the system tray and select Restore Files.
DaySave in-client restores return your files to their original location on your hard drive.
Important: You cannot perform an in-client restore when the machine is in the process of a backup.
Topics:
• Restoring Files Using the Restore Tab
• Performing VSS Restores
• Using the DaySave Virtual Drive
• Right-Click Restores
Restoring Files Using the Restore Tab
You can restore filesfrom the DaySave Settingswindow.
Figure 23: Restore Tab
1. You can open the Settings window at the Restoretab in one of the followingways:
a. Right-click the DaySave icon in your systemtray, and select Settings. Clickthe
Restore tab.
b. Right-click the DaySave icon in your systemtray, and select Status. Select
Restore.
2. From the drop-down menus in the top-rightcorner of the page, select the dateand time that correspond to the backup you want to restore.
3. In the left pane, selectthe backup set from which you want to restore files. 4. In the right pane, select the fileor filesyou want to restore.
5. Click Browse to selectthe destinationfolder for your restored files.
a. Navigate to an existing folder, and click OK.
b. Alternately, create a new folder by clicking Make New Folder, then specify the name of the new folder in the appropriate field. Then Click OK.
7. Click Restore Files.
The Status window opens showing the restoration progress.
Figure 24: Status Window
Performing VSS Restores
If you have server licence, and you backed up VSS data such as Microsoft SQL Server, Microsoft Exchange Server, Active Directory, and the Windows File Replication Service (for example, SYSVOL), you can use the VSS Restore to recover this data.
Important: This functionality is only available with a DaySave Server licence.
The process for restoring VSS data is slightly different depending upon the type of data you are restoring.
Restoring Microsoft Exchange Server Data
This task is made up of these sets of steps:
• Dismount All Mailbox Stores
• Perform the Restore
Dismount All Mailbox Stores
Before you restorethe MicrosoftExchangedata,you must dismount allthe mailbox stores.
1. Open the Microsoft Exchange SystemManagerand navigate to the Servers folder. 2. Expand each storagegroup.
3. For each mailboxstore, right-clickthe mailboxstore, then click Dismount Store.
Perform the Restore
Once each mailbox store has been successfully dismounted, you can perform the restore.
1. Right-click the DaySave icon in the system tray, then click Status.
The Status window appears.
2. Click Restore Files.
The DaySave Settings window appears. 3. Click VSS Restore.
4. Select the VSS: MS Exchange Server backup set.
Caution: Selecting the Authoritative Restore forces the restored directory database to be replicated to other servers on the domain after the backups have been restored.
5. Select the method used to access the backup set:
• Download files from the DaySave Remote Backup Server. • Use previously downloaded restore.
6. If you select to use a previously downloaded restore, browse to the location where the files are stored.
7. Click Next.
The VSS downloading window appears.
Once the data has been downloaded, the VSS writer automatically copies the files to the correctlocations.
Mount All Mailbox Stores
Once the restore has been completed,all mailbox stores need to be mounted.
1. Open the Microsoft Exchange SystemManager and navigateto the Servers folder. 2. Expand each storagegroup.
3. For each mailboxstore, right-click the mailboxstore, then click Mount Store.
Restoring Active Directory and SYSVOL Data
This task is madeup of thesesets of steps:
• Restart the Server in Directory Service Restore Mode
• Restore Data to Active Directory and SYSVOL
Restart the Server in Directory Service Restore Mode
BeforerestoringdatatoActiveDirectoryandSYSVOL,youmustrestarttheserverinDirectory ServiceRestore mode.
1. Rebootthe server.
2. During the reboot process, press and hold the F8 key on the keyboard.
3. When the Windows AdvancedOptionsmenu appears,select DirectoryServicesRestore Mode,thenpress Enter.
4. When the Authentication window appears,log in as the localadministrator.
Restore Data to Active Directory and SYSVOL
Once you have restarted the server in Directory Services Repair mode, you are ready to begin the restoration process.
1. Click Start > All Programs > DaySave > DaySave Status . 2. Click Restore Files.
The DaySave Settings window appears. 3. Click VSS Restore.
4. Select VSS Active Directory and SYSVOL.
Caution: When you select the Authoritative Restore, Windows causes Active Directory to replicate and overwrites objects and object trees of objects to all domain controllers in the domain.
5. Selectthe method used to accessthe backup sets:
• Download filesfrom the DaySave RemoteBackup Server. • Use previouslydownloadedrestore.
6. If you select to use a previouslydownloadedrestore,browse to the locationwhere the files are stored.
7. Click Next.
The VSS downloadingwindow appears.
Once the datahas been downloaded,the VSS writerautomaticallycopiesthe filesto the correctlocations.
After successfully restoringActive Directoryand SYSVOL, restart Windows Server in normal mode, then log in as the domaincontroller Admin.
Restoring Microsoft SQL Server Data
1. Click Start > Run, type Service.msc, then click OK. 2. Right-click the SQL Server service, then click Stop.
Note: Do not stop the SQL Server VSS writer process.
3. Right-click the DaySave icon in the system tray, then click Status. The Status window appears.
4. Click Restore Files.
The DaySave Settings window appears. 5. Click VSS Restore.
6. Select the VSS: MS SQL Server backup sets that need to be restored. 7. Select the method used to access the backup set:
• Download files from the DaySave Remote Backup Server. • Use previously downloaded restore.
8. If you select to use a previously downloaded restore, browse to the location where the files are stored.
9. Click Next.
The VSS downloading window appears.
Once the data has been downloaded, the VSS writer automatically copies the files to the correct locations.
10.Click Start > Run, type Service.msc, then click OK.
11. Right-clickthe SQL Serverservice,then click Start.
1. Right-click the DaySave icon in the system tray, then click Status. The Status window appears.
2. Click Restore Files.
The DaySave Settings window appears. 3. Click VSS Restore.
4. Select the VSS: COM+ backup set:
• Download files from DaySave Remote Backup Server. • Use previously downloaded web restores.
5. If you select to use a previously downloaded restore, browse to the location where the are stored.
6. Click Next. The VSS downloading window appears.
7. Once the data has been downloaded, the VSS writer automatically copies the files to the correct locations. Once you have completed the restore, you must restart Windows for the restore to take effect.
Restoring the Registry
1. Right-click the DaySave icon in the systemtray, then click Status. The Statuswindow appears.
2. Click Restore Files.
The DaySave Settingswindow appears.
3. Click VSS Restore.
4. Selectthe VSS: Registrybackup set:
• Download filesfrom DaySave Remote BackupServer. • Use previouslydownloadedrestore.
5. If you select to use a previouslydownloadedrestore,browse to the locationwhere the files are stored.
6. Click Next. The VSS downloading window appears.
Once the datahas been downloaded,the VSS writerautomaticallycopiesthe filesto the correct locations. Once you have completedthe restore,you must restart Windows for the
Using the DaySave Virtual Drive
1. To accessthe My Computerwindow:
• Use eitherthe Start menu or your desktop icon to navigateto My Computer(Computerfor
Vista users)
• Right-clickon the Start button, click Explore , then click My Computer (Computer for
Vista users).
2. When the file listing appears, select Telecom DaySave .
3. Navigate to the folders and filesyou want to restore.
You might need to selectfrom a number of differentdates and timesof backedup files.
4. Selectthe most recentor the specificfilesyou require.
5. Right-click on the folder or fileand select Restore from the drop-down menu.
6. (Conditional)If,inthecaseofacorrupted file, afilebythatnameexistsonyourlocaldrive, eitheroverwrite or renamethe filewhen promptedby DaySave.
If you know the fileis corrupted and would liketo overwritethe file,click Overwrite. If you are unsure, click Rename and renamethe file.Be sure to keep trackof the new fileyou created.
The Status window opens showing the progress of your filerestore.
Right-Click Restores
The right-click restoreletsyou right-clickin a Windows Explorer window and selectthe filesto restore. The right-clickrestoreis the simplestand most efficientway for Windows users to perform a restore for a small number of filesin the eventof accidentalloss, deletion, or corruption. You can restorea single file,multiple filesin a folder, or a previous version of a file.
To restorefilesacross multipledirectories,use the Restoretab in Settings. See Restoring Files Using the Restore Tab
1. Open Windows Explorer
Option Description
Windows 2000/XP/2003 Navigate to My Computer using either the Start menu or the desktop icon. Right-click on the Start button, click Explore.
Right-click on the Start button, click Open Windows Explorer.
2. Browse to the file or folder you want to restore. 3. Select one of the following options:
Option Description
Restore Files in Folder Right-click an open space in the Windows Explorer window, then click Restore Files in
Folder.
A new window opens and displays the files available to be restored.
Restore Previous Version of a File
Right-click the file, then click Restore Previous Version.
A new window opens and displays the previous versions of the file that are available to be restored.
4. Selectthefilesorfileversions youwanttorestore fromthelist,thenright-clickthe selectedfilesorfolders.
5. Select one of the following options:
Option Description
Restore Used to restore the files or folders to the same location. If the file already exists, you must select whether you want to Overwrite, Rename, or
Cancel the restore.
Restore to Used to restore files or folders to a new location. Browse to the location where you want to save the files, then click Save.
The Status window displays the progress of your restore.
Restoring from the Web
When you request a Web restore, Telecom gathers your files and sends you an email with a link to download your files. Your restored files are only available to download for 7 days and you can only download them once. After 7 days the files are no longer available for
download. If you want to download your restored files more than once, or after 7 days, you must submit a new restore request.
1. In your browser's address bar, type https://www.daysave.co.nz, then press Enter. 2. Click the name of the computer from which you want to restore files.
3. Click Restore Files in the upper right corner.
4. From the Restore Options page, click Choose Files To Restore.
You have the option of selecting files and folders to restore in two different ways: • Restoring Files from the Web Using the File System
• Restoring Files from the Web Using Backup Sets
Restoring Files from the Web Using the File System
When you restorefilesusing the filesystemview, you have to selectfilesand folders to restore accordingto how they are arrangedon your hard drive.
2. In the drop-down menus in the top-right corner, select the date and time that correspond to the backup you want to restore.
3. Click the folder containing the files you want to restore. To view the files in the folder, click the
folder's name.
4. Select or deselect individual files, if necessary.
To select or deselect all files in the list, use the Select All checkbox.
Figure 25: Selecting Files
The number of files and size of all the files selected are displayed at the bottom of the page.
5. Click Continue to start the restore process. 6. Select the delivery method for your files:
• Web Restore: gathers your files and sends an email with a link to download your files.
Depending upon how many files you have to restore, it might take a significant amount of time for you to receive the email. If you selected Web Restore, your email includes a link to use when retrieving your restored information. Your files are available for download for 7 days.
Restoring Files from the Web Using Backup Sets
When yourestore filesusingbackup sets,youcanselectfilestorestore accordingtothe filetype.Forexample, you could restoreall word processingfilesat once.
Figure 26: Selecting Backup Sets
1. Click the Backup Sets tab.
2. From the drop-down menus in the top-right corner, select the date and time that correspond to the backup you want to restore.
3. Select the backup set you want to restore.
To view the files in the backup set, click the folder's name. 4. (Conditional) Select or deselect individual files, if necessary.
To select or deselect all files in the list, use the Select All checkbox.
The number of files and size of all the files selected are displayed at the bottom of the page.
5. Click Continue to start the restore process. 6. Select the delivery method for your files:
• Web Restore: gathers your files and sends an email with a link to download your files.
Depending upon how many files you have to restore, it may take significant amount of time for you to receive the email. If you selected Web Restore, your email includes a link to
use when retrieving your restored information. Your files are be available for download for 7 days.
For information on downloading the restored files, see Downloading Restored Files
Downloading Restored Files
You should usea download manager, such as the one included with Firefox, to
download restores. This is because restores can be large, and therefore can take some
time to completely and successfully download. If the download process has any problemsor disruptions,a download manager can restartthe process where it leftoff, rather than startingthe entire download againfrom the beginning. You can search for and obtain download managers on the Internet.
To download the restore you requested:
1. Log into your account by either going to https://www.daysave.co.nz or by clicking the link in the Web Restore notification email.
2. Under Web Restores, click Download. 3. Save the file.
This file may resemble a folder. It contains all your restored files in a compressed (or zipped) fashion, to make the file as small as possible so you can download it faster. 4. Choose your next action:
• If you chose to use your own personal key to encrypt files when you first installed the DaySave software, skip the rest of this task and go to Decrypting Restored Files Using Your Own Private Key
• Otherwise, go to the next step.
5. Extract your files.
If your Windows computer does not have the extraction program supplied by Microsoft, you can search for and obtain one on the Internet, such as 7-Zip or WinZip.
a) Right-click the folder, and then click Extract All.
b) Make a note of the folder into which the restoredfileswillbe extracted, then click
Extract.
In the extraction destination folder, a restore folder is created with the same name as the restore zip file. This restore folder contains all the folders and files you requested to be restored. Inside the folder, the complete folder structure for all the restored files is preserved, beginning with the letter identifying the drive the files were backed up from, which is typically C. This helps you know where to move your restored folders and files to, so that they will be in the same location as they were when they were backed up..
For example, if you back up folders and files in your Documents folder, the path for that folder structure might be something like: C:\Users\your user name\My Documents. If you
save your restore file in your downloads folder and extract at that location, the path to those restored folders and files becomes: C:\Users\your user name\Downloads\your restore file name\C\Users\your user name\My Documents.
6. Look at the the path for your restored folders and files to identify where you should move them to.
8. Select all the restored folders and files you need to move, then copy them.
For example, using the restore path describe in the previous example, in the restored