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Chapter 5: Can Additional Representations in Map-based Visualizations Enhance Sensemaking

5.6 Summary and Conclusions

This paper has presented VICOLEX, a visualization prototype intended to support sensemaking activities in the context of collection understanding. The focus of this paper has been to investigate how well dynamically generated additional representations in VICOLEX can support users’ understanding of a georeferenced collection.

The additional representations used in VICOLEX include: (1) scatter plots that show book sizes and languages in collections; (2) pie charts that show languages in collections; (3) colour-coded

histograms of years of publication that divide years of publication into different historical periods; (4) KMs that show subjects in collections; (5) embedded maps that show places of publication of

collections; and (6) tag clouds that show lists of authors in collections.

A qualitative exploratory study of VICOLEX’s representations was conducted using a think- aloud protocol, an interview, and a questionnaire in an experimental setting. The study was not conducted to test the usability of VICOLEX. Rather it was a study about a conceptual idea of using additional representations for representing collections. Although the sample size was not large enough to make conclusive statements about the general population, the study found that all participants thought that additional representations enhanced their understanding of collections. Furthermore, the findings of this study suggest that additional representations can support understanding of collections published in foreign languages. Although the insights of non-experts in Slavic languages and history may not be as good as expert users, the non-expert users were able to gain an understanding of the collection through interaction with the representations; the representations made them think and generate questions and hypotheses.

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The study shows that each of the representations in VICOLEX supported and enhanced the participants’ understanding of different aspects of collections, some in significant ways and others less so. Scatter plots informed users of the average size of the collection as well as oversized and extra small publications. Pie charts informed participants of the languages in the collections. Colour-coded

histograms of years of publication helped users understand the history of disciplines as well as social, economic, and historical changes in locations. KMs helped users understand some trends in subjects in the collections of different locations. Embedded maps of places of publication helped users identify the locations of publishers, authors, and collaborators, and learn something about the flow of immigration. The tag clouds of author lists informed users about the most prolific authors in the collection.

This research suggests that additional representations linked to locations can enhance exploration and discovery of different aspects of library collections. Although this study cannot generalize beyond the techniques and the topic it examined, it suggests that additional representations can improve understanding of georeferenced collections. Perhaps the most important conclusion drawn from this study is that different representations support and enhance different mental activities. This study suggests that, when given different visual representations of data, users will use them to engage in exploration, hypothesis generation, and reasoning about different aspects of the underlying collections, their locations, and the representations themselves. These types of sensemaking activities need different external support structures and processes, which must be provided by map-based visualizations of library collections. Combined and integrated together, the additional representations generated from knowledge organization systems can allow users to not only explore and understand the structure and properties of collections, which are otherwise not visible in catalogues and simple map-based

visualizations, but also make inferences and develop an understanding of the geographic locations the collections are about. Moreover, additional representations make geographic knowledge visible not only to expert users, but also novice users, including users who do not understand the language of the

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collection. Further research is needed in long-term studies to determine the effectiveness of VICOLEX for visualizing other types of collections.

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Chapter 6:

Conclusions, Contributions, and Future Work