This section describes the System Event List Messages that are entered by the 16-Channel Relay Module. Table 6-3 is an example of a System Event List Message.
Table 6-3: Example of a System Event List Message Sequence Number Event Information Event Number Class Event Date
(DDMMYY) Event Time
Event
Specific Slot 0000000123 EEPROM Memory
Failure 13 1 02/01/90 12:24:31:99 5 Sequence Number: This is the number of the event in the System Event List (for
example 123).
Event Information: This provides the name of the event (for example EEPROM Memory Failure).
Event Number: This identifies the specific event that occurred.
Class: This indicates the severity of the event. The following classes are available:
Table 6-4: System Event List Classes
Class Value Classification
0 Severe/fatal event
1 Potential problem event
2 Typical logged event
3 Reserved
Event Date: This specifies the date that the event occurred. Event Time: This specifies the time that the event occurred.
Event Specific: Provides additional information for the events that use this field.
Slot: This identifies the module with which the event is
associated. If the module is a half-height module in the upper slot or a full-height module, this field will be 0 to 15. If the module is a half-height module in the lower slot then this field will be 0L to 15L. For example, this field would identify a half-height module in the lower position of slot 5 as 5L.
Section 6 - Troubleshooting The 16-Channel Relay module may place following System Event List Messages, which are listed in numerical order. Events marked with a star (*)will not drive relays on the 16-Channel Relay Output Module. If you are unable to solve any problems contact your nearest Bently Nevada LLC office.
Flash Memory Failure Event Number: 11
Event Classification: Potential Problem
Action: Replace the Relay Module as soon as possible. * Internal Network Failure
Event Number: 30
Event Classification: Severe/Fatal Event
Action: Replace the Relay Module immediately. Resync Internal Network
Event Number: 31
Event Classification: Severe/Fatal Event
Action: Replace the Relay Module immediately. Device Not Communicating
Event Number: 32
Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module • the rack backplane
Device Is Communicating Event Number: 33
Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module • the rack backplane
3500/33 16 Channel Relay Module Operation and Maintenance Manual Fail Relay Coil Sense
Event Number: 55
Event Classification: Potential Problem
Action: Verify that the Relay Output Module is installed. If installed, determine whether one of the following components is faulty:
• the Relay Module
• the Relay Output Module
Pass Relay Coil Sense Event Number: 56
Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module
• the Relay Output Module
I/O Module Mismatch Event Number: 62
Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module
• the Relay Output Module
I/O Module Compatible Event Number: 63
Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module
• the Relay Output Module
Fail I/O Jumper Check (Fail read I/O module ID)
Event Number: 64
Section 6 - Troubleshooting Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module
• the Relay Output Module
Pass I/O Jumper Check (Pass read I/O module ID)
Event Number: 65
Event Classification: Potential Problem
Action: Determine whether one of the following components is faulty:
• the Relay Module
• the Relay Output Module
Fail Main Board +5V-A (Fail Main Board +5V - upper Power Supply) Event Number: 100
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, Determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the upper slot
Pass Main Board +5V-A (Pass Main Board +5V - upper Power Supply) Event Number: 101
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the upper slot
Fail Main Board +5V-B (Fail Main Board +5V - lower Power Supply) Event Number: 102
3500/33 16 Channel Relay Module Operation and Maintenance Manual Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the lower slot
Pass Main Board +5V-B (Pass Main Board +5V - lower Power Supply) Event Number: 103
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the lower slot
* Fail Main Board +5V-AB (Fail Main Board +5V - upper and lower Power Supplies)
Event Number: 104
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Pass Main Board +5V-AB (Pass Man Board +5V - upper and lower Power Supplies)
Event Number: 105
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
Section 6 - Troubleshooting
• the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
* Fail Main Board +3.3V (Fail Main Board +3.3V Supply) Event Number: 162
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Pass Main Board +3.3V (Pass Man Board +3.3V Supply)
Event Number: 163
Event Classification: Severe / Fatal Event
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Device Configured Event Number: 300
Event Classification: Typical logged event Action: No action required.
* Configuration Failure Event Number: 301
3500/33 16 Channel Relay Module Operation and Maintenance Manual Action: Replace the Relay Module immediately.
Configuration Failure Event Number: 301
Event Classification: Potential Problem
Action: Download a new configuration to the Relay Module. If the problem still exists, replace the Relay Module as soon as possible.
* Module Entered Cfig Mode Event Number: 305
Event Classification: Typical logged event Action: No action required.
Software Switches Reset Event Number: 305
Event Classification: Potential Problem
Action: Download the software switches to the Relay Module. If the software switches are not correct. replace the Relay Module as soon as possible.
Fail I/O Board +5V-AB (Fail OUTPUT Board +14V Supply)
Event Number: 390
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay OUTPUT Module • the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Pass I/O Board +5V-AB (Pass OUTPUT Board +14V Supply)
Event Number: 391
Event Classification: Potential Problem
Section 6 - Troubleshooting Action: Verify that noise from the power source is not causing the problem.
If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Output Module • the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Fail I/O Board +14V-AB (Fail OUTPUT Board +14V Supply) Event Number: 396
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay OUTPUT Module • the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Pass I/O Board +14V-AB (Pass OUTPUT Board +14V Supply)
Event Number: 397
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Output Module • the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Fail I/O Module DIP Sw (Fail Output Module DIP switch) Event Number: 398
3500/33 16 Channel Relay Module Operation and Maintenance Manual Event Classification: Potential Problem
Action: Verify that the Relay Output Module is installed. If the Relay Output Module is installed, replace the Relay Output Module as soon as possible.
I/O Module Detect Fault (Pass Output Module DIP switch – there was a detected fault that is no longer present)
Event Number: 399
Event Classification: Potential Problem
Action: Verify that the Relay Output Module is installed. If the Relay Output Module is installed, replace the Relay Output Module as soon as possible.
Pass Module Self-test Event Number: 410
Event Classification: Typical Logged Event Action: No action required.
Enabled Ch Bypass (Enabled Channel Bypass) Event Number: 416
Event Classification: Typical logged event Event Specific: Ch x
Action: No action required.
Disabled Ch Bypass (Disabled Channel Bypass) Event Number: 417
Event Classification: Typical logged event Event Specific: Ch x
Action: No action required.
Invalid Alm Drive Logic (Invalid Alarm Drive Logic) Event Number: 451
Event Classification: Severe/Fatal Event
Section 6 - Troubleshooting Action: Download a new configuration to the Relay Module. If the problem
still exists, replace the Relay Module as soon as possible. Fail Slot Id Test
Event Number: 461
Event Classification: Severe/Fatal Event
Action: Verify that the Relay Module is fully inserted in the rack. If the Relay Module is installed correctly, determine whether one of the
following components is faulty:
• the Relay Module • the rack backplane
Pass Slot Id Test
Event Number: 462
Event Classification: Severe/Fatal Event
Action: Verify that the Relay Module is fully inserted in the rack. If the Relay Module is installed correctly, determine whether one of the
following components is faulty:
• the Relay Module • the rack backplane
Fail I/O Board +15V-A (Fail Output Board +15V - upper Power Supply) Event Number: 554
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Output Module • the Relay Module
• the Power Supply installed in the upper slot
Pass I/O Board +15V-A (Pass Output Board +15V - upper Power Supply) Event Number: 555
3500/33 16 Channel Relay Module Operation and Maintenance Manual
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Output Module • the Relay Module
• the Power Supply installed in the upper slot
Fail I/O Board +15V-B (Fail Output Board +15V - lower Power Supply) Event Number: 556
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay Output Module • the Relay Module
• the Power Supply installed in the lower slot
Pass I/O Board +15V-B (Pass OUTPUT Board +15V - lower Power Supply) Event Number: 557
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay OUTPUT Module • the Relay Module
• the Power Supply installed in the lower slot
Fail I/O Board +15V-AB (Fail OUTPUT Board +15V - upper and lower Power Supplies)
Event Number: 558
Event Classification: Potential Problem
Section 6 - Troubleshooting Action: Verify that noise from the power source is not causing the problem.
If the problem is not caused by noise, determine whether one of the following components is faulty:
• the Relay OUTPUT Module • the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot
Pass I/O Board +15V-AB (Pass Output Board +15V - upper and lower Power Supplies)
Event Number: 559
Event Classification: Potential Problem
Action: Verify that noise from the power source is not causing the problem. If the problem is not caused by noise determine whether one of the following components is faulty:
• the Relay Output Module • the Relay Module
• the Power Supply installed in the lower slot • the Power Supply installed in the upper slot