Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5.2

Text outputs (optional panel/screen required)

While the actions are processed, the software outputs some information in the form of text messages and progress bars (requires optional panel/screen).

The backup and restore processes involve several successive steps. A sequence step can only be executed if the previous step has been successful.

• In order to be able to trace the processing order of the individual steps, messages are output during the entire processing procedure.

• The respective message indicates the processing step which has been passed through.

5.2.1

Error messages for the execution of a backup or restore

While the backup/restore is processed, the following error messages may occur:

Backup Restore

5

Diagnostics

5.2 Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Error message Information / remedy

E0 Failed to initialize

hardware modules An attempt is made to carry out a backup or restore on an unknown device.

• Use the approved Lenze hardware for carrying out the »Backup & Restore« processes.

E1 ERROR: No Backup and

Restore device found! The USB device inserted does not contain a valid data structure.• Prepare the USB device with the »Backup & Restore«

software application.

Creating a backup (21)

E2 ERROR: CONTROL FILE MISSING

OR CORRUPT! No changes applied!

The USB device inserted does not contain a valid control file. • Prepare the USB device with the »Backup & Restore«

software application.

Creating a backup (21)

E3 ERROR: The target drive is

the Backup device! No hard disk found.

Access to the internal storage medium is not possible. The hardware is damaged!

• Contact the Lenze support.

E4 ERROR: No internal storage

device detected! The system is unchanged!

Access to the internal storage medium is not possible. The hardware is damaged!

• Contact the Lenze support.

E5 ERROR: No operating system

found for backup! The backup was aborted! No data was saved!

No valid operating system was found on the device, or the system is damaged.

• Execute a restore.

Carrying out a restore/auto-restore (28)

• If it fails, contact the Lenze support.

E6 Error: Not enough disk

space on Backup device! The backup was aborted! No data was saved!

The USB device does not provide enough space to save the system.

• Use a USB device with a greater storage capacity, or remove the data that are not needed from the USB device.

E7 Error: No storage device

for user data for backup found! The backup is aborted! No data was saved!

The SD card has been removed. No backup has been carried out. • Remove the USB device

• Insert another SD card • Restart the device • Create a backup

Creating a backup (21)

E8 User data device is empty! The SD card does not contain data.

E9 ERROR: Windows® did not

shutdown properly. Please reboot Windows® and correct any consistency of the filesystem

The file system is damaged.

• Windows® has to be started and an error check of the file system has to be carried out while the write filter is switched off.

E10 ERROR: Backup of the

Windows® filesystem failed! backup aborted! No Data was saved!

Errors have occurred during the backup of Windows® Embedded Standard. No backup was carried out.

• Try again to create a backup. If this attempt fails, contact the Lenze support.

5.2 Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Log file

Then the text messages are stored on the USB device in a log file:

[USB flash drive]:\Backup\Log.txt

E14 ERROR: Storage capacity of

the selected backup is too small. Invalid backup!

The control file does not match the backup, or the backup was manipulated.

• Only use backups that are consistent in themselves.

E15 ERROR: The size of the

target device is too small. Backup exceeds storage capacity of target device!

The backup originates from a greater storage medium. • Contact the Lenze support.

5

Diagnostics

5.2 Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

5.2.2

Error messages for the execution of an update

5.2 Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ During an update the following error messages may occur:

The error messages can be viewed via the »WebConfig« in the Logbook section.

Error message Remedy

E1 System version is identical

to the selected update package. No action necessary.

The software version of the Controller is already up to date (version identical to that of the update).

• Remove the USB device from the Controller. • No further action required.

E2 No Backup package found Errors have occurred during the creation of the backup. The

update process cannot be continued. • Check messages in the file

[USB flash drive]\Backup\Log.txt.

• Eliminate error. • Restart update process.

E3 Migration finished

successfully. Update

finished with <<1>> errors. Please restore your

previous Backup.

The migration of the databases has been carried out successfully, but the installation of the update has failed. Try the following:

• Configure USB device for a restore.

• Execute restore. (Like this your system is reset to the original state.)

Carrying out a restore/auto-restore (28)

• Repeat update process.

Carrying out an update/auto-update (only available for

control technology) (35)

E4 Migration failed. The

system is corrupt! Please restore your previous Backup.

Update of the data has failed. • Configure USB device for a restore.

• Execute restore. (Like this your system is reset to the original state.)

Carrying out a restore/auto-restore (28)

• Repeat update process.

Carrying out an update/auto-update (only available for

control technology) (35)

E5 Migration failed. The

system is unchanged! The attempt to carry out modifications has been made in the temporary directory, so that no changes have been made to the

system.

5

Diagnostics