Chapter 3: Towards A Practice view of HRM
3.2 Practice-based approaches in management and organisation studies
3.2.3 Theoretical foundations: actor-network theory
ANT shares with the theories of practice and structuration their critique of earlier
objectivist approaches, but has arrived at a different understanding of the three elements
discussed above. Like the other theories, ANT also dismisses rule-based explanations of
repetition in social life and, similarly to the concept of habitus in Bourdieu (1977),
underlines the role of disciplined humans in producing and maintaining such repetition (Law,
1986). However, ANT scholars also strongly emphasise the role of material elements in
sustaining patterns of collective action, to the point of insisting on the symmetrical treatment
of human and nonhuman actors in the analysis of social patterns (Callon and Latour, 1981,
Latour, 1991, 2005, Law, 1992). Attributing agency to ‘nonhuman actors’ has indeed been
one of the best known –and most controversial– aspects of ANT.
Such a stance however can only be understood in conjunction with ANT’s
conceptualisation of action. ANT resolves the problem of the rule-action gap through a
mechanism that is quite different from Bourdieu’s (1990) logic of practice or Giddens’s
(1984) practical consciousness: when we say an actor has followed a rule, it is because both
actor and rule have been transformed through what ANT has called a process of translation
(Latour, 1991). Because translation implies a transformation of both actor and rule, ANT in
effect collapses, rather than bridges, the gap between rule and action. After translation,
actors ‘conform’ to the rule because “they cannot do otherwise” (Latour, 1991: 105).
Translation is thus a crucial concept in ANT: it is the basic mechanism by which “the
social and natural worlds progressively take form” (Callon, 1986: 224). Individual actors,
both human and nonhuman have programmes of action. As they engage in the world, they
translate each other and become assembled into collective courses of action which, as they
endure and become increasingly irreversible, form reality. All entities are therefore defined
by their relationships to the other entities which have become assembled in their making.
and even to the definition of a human being: “analytically, what counts as a person is an
effect generated by a network of heterogeneous, interacting, materials” (Law, 1992: 383,
original emphasis). Law further explains:
If you took away my computer, my colleagues, my office, my books, my desk, my telephone I wouldn't be a sociologist writing papers, delivering lectures, and
producing "knowledge." I'd be something quite other–and the same is true for all of us. So the analytical question is this. Is an agent an agent primarily because he or she inhabits a body that carries knowledges, skills, values, and all the rest? Or is an agent an agent because he or she inhabits a set of elements (including, of course, a body) that stretches out into the network of materials, somatic and otherwise, that surrounds each body?
(Law, 1992: 383-4)
This is the meaning that the expression actor-network should convey: all actors –
human and non-human– are the effect of a network of heterogeneous elements. Action does
not originate in the actor that is seen to act. Rather, it is the result of the translation of many
other agencies that may not be co-located with the actor, but relayed from sites that are
distant in space and time. Action is therefore akin to “a node, a knot, and a conglomerate of
many surprising sets of agencies” (Latour, 2005: 44).
Further clarification of ANT’s understanding of action can be obtained by examining
what Suchman (2007) described as ethnomethodology’s5 view of action. This is contrasted with the ‘planning view’ of action, prevalent in modern social science, which defines action
as the enactment of a plan or an abstraction, that is, an imperfect or adapted realisation of
intentions. The major problem with such a view is that it needs to rely on a concept of
commonsense knowledge as the ultimate basis for ‘filling in the gaps’. For instance,
Wittgenstein’s (1953) ‘knowing how to go on’, Bourdieu’s (1990) ‘logic of practice’, and
Giddens’s (1984) ‘practical consciousness’, provide the final source of knowledge that
allows an actor to act in the world. The need for the existence of this base of rather
indeterminate shared knowledge creates a host of new problems for the social scientist,
5
Ethnomethodology, a branch of sociology based on Harold Garfinkel’s (1967, 2002) work, is acknowledged as one of the principal antecedent sources for ANT (Latour, 2005)
Chapter 3 – Towards a practice view of HRM
which, in the case of Bourdieu and Giddens, have been resolved through their particular
understanding of repetition, practicality and recursivity discussed above.
For ethnomethodologists by contrast, situated action is not the enactment of a pre-
existing plan or abstract understanding. Plans are projective representations of action
(Suchman, 2007). They are articulations that represent actions as imagined prospectively.
Such articulations are obviously very different in nature from situated action itself.
Moreover, although plans are often used as a prescriptive resource in situated action, they do
not –cannot– determine action ‘in any strong sense’ because “the efficiency of plans as
representations comes precisely from the fact that they do not represent those practices and
circumstances in all of their concrete detail.” (Suchman, 2007: 72). Any articulation of
practice (a plan in Suchman’s terminology) is a representation –prospective or
retrospective– of a varied set of courses of action, and such representation necessarily omits
a great deal of what needs to happen or has happened in situated action. Indeed:
Just as it would seem absurd to claim that a map in some strong sense controlled the traveller’s movements through the world, it is wrong to imagine plans as controlling actions.
(Suchman, 2007: 186)
An ethnomethodological view of action therefore, sees all action as situated action,
that is, as the product of the particular configuration of materials and human actors in a
specific time and place. This is the insight that underpins ANT’s concept of action as an
assemblage of heterogeneous elements.
Note the contrast between this view of action and that of the theories of practice and
structuration where action is carried out by reflexive human agents as they enact the
structures they are embedded in. In ANT, action does not stem from any pre-existing
structure, even one with which it is recursively related. Action is always a new
accomplishment of the whole set of actors and artefacts that assemble themselves in it.
Repetitions occur not because of a structure, but because durable and replicable artefacts and
Thus, like the other theories, ANT sees structure as an effect of the repetitions present
in everyday action; but contrary to them, it does not seek an explanation to such repetitions
in a recursive relationship with structure. Instead, patterned action is explained by the
repeated presence of durable artefacts and humans in different courses of action. Moreover,
in collective action, particularly within organisations, such repetitive presence of artefacts
and humans often originates in the actions of a specific actor who has found a way of
relaying his or her own agency to the multiple sites where action takes place. It is therefore
possible to identify the source of structuring activities by tracing the connections between
the sites of everyday activity and “other places, other times and other agencies” (Latour,
2005: 166). Latour and Hermant (1998) called the sites of such well-connected actors
oligoptica. An oligopticon is a well-connected site where knowledge of other sites is
gathered, accumulated, transformed into new knowledge, and disseminated back to other
sites in the shape of standards, quasi-standards and collecting statements6 inscribed in artefacts or embodied in disciplined humans (Latour, 2005). Such activities constitute
“cycles of accumulation” (Latour, 1987: 219-33) which are the means for agency at a
distance, and explain how patterns in activity are formed and maintained.
The analytical potential of ANT resides in that, through the combination of a view of
actors as networks of other agencies, of action as a node, and of patterns in activity as
originating in the actions of specific situated actors, it provides a parsimonious, thoroughly
realist explanation of recurrent collective action in organisations. Moreover, such
explanations apply to the examination of stability and change over time, as well as to the
study of variability and consistency across sites. This is the valuable insight that will be
exploited in this thesis, by extending current practice-based views of organisational routines
in order to provide an alternative understanding of variability and consistency in HRM
activities.
6
Latour uses the expression ‘collecting statement’ to refer to any kind of utterance that describes the social, including everything from popular sayings and aphorisms, to social scientists’ writings.
Chapter 3 – Towards a practice view of HRM