Based on your shipping volume and the terms of your FedExcontract, you may benefit from earned discounts. FedEx Ship ManagerSoftware clearly displays your bundled and earned discount rates automatically and includes them in your courtesy rate quotes. This feature also provides the option to display your earned discounts on your doc-tabs (thermal labels) and reports and enables export integration capabilities. In addition, you can group accounts the way you choose: by nine-digit number, by subgroup or by nationality.
For new earned discount customers, FedEx Ship Manager Software even lists earned discounts separately from the grace discounts you receive until your exact earned discount rate has been computed.
Discounts are automatically downloaded to your system. To download your earned discounts manually, follow these steps:
1. Select Download from the Utilities menu.
The Demand Download screen displays.
2. Click the plus symbols (+) to expand the Rates section and the Tracking Numbers section, as needed.
check boxand the Ground Earned Discounts check box, as applicable.
4. Click OK to download your earned discounts.
Note: You can also select the appropriate check boxes for software updates and tables (as applicable) in the first section.
(C.O.D.)
FedEx Ship Manager Software enables you to apply list rates for FedEx Collect on Delivery (C.O.D.) amounts for FedEx Express and FedEx Ground shipments. This feature applies to single-piece shipments and multiple-piece shipments (MPS), but does not apply
for shipments to Mexico.
Note: The FedEx Collect on Delivery (C.O.D.) option is not available for FedEx Express service in Canada.
To enable and apply list rates for FedEx Collect on Delivery (C.O.D.), follow these steps:
1. Select System Settings from the Customize menu. The System Settings – System/Account screen displays.
2. Select the appropriate System # and click Modify.
The System Settings screen displays.
3. Click the 2 – FedEx Customer Admin tab.
4. Select the Use Domestic List Rates and Use International List Rates check boxes.
When the resulting popup displays, click Yes.
5. Click OK to close the System Settings screen.
6. Enter the required information for your shipment on the Shipment details screen.
(Collect on Delivery) Information screen displays.
9. Enter an amount (e.g., $1.00) in the Amount field.
10. Select the appropriate option in the
“Freight charges to add to C.O.D. amount”
drop-down menu.
11. Click OK. If you have entered all shipping
information, click Ship to process your shipment.
FedEx Ship Manager Software now allows you to download FedEx Express international list rates, FedEx Express U.S. list rates, FedEx Ground list rates and FedEx® Transborder Distribution list rates.
You can display/return these rates via the courtesy rate quote, doc-tabs, validator labels and reporting functions.
And you can add fields to customize reports and doc-tabs. FedEx Express international list rates are available for Canada and Latin America and the Caribbean.
Canada-origin shippers can also download list rates for FedEx Collect on Delivery (C.O.D.) amounts for FedEx Ground shipments.
To download international list rates, follow these steps:
1. Select System Settings from the Customize menu. The System Settings – System/Account screen displays.
2. Select the appropriate System # and click Modify.
The System Settings screen displays.
3. Click the 2 – FedEx Customer Admin tab.
4. In the Exclude From My Shipping Charges section, select the appropriate check boxes.
5. Select the Use Domestic List Rates or Use International List Rates check box. When the resulting popup displays, click Yes.
6. Select Never, Discount or List from the Display Dynamic Rate Preview drop-down menu.
Domestic List Rates or Use International List Rates check box. You can select both check boxes, as needed.
7. Click OK to save your changes.
8. Select Download from the Utilities drop-down menu.
9. Click the plus symbol (+) to expand the Rates section.
10. Select the Express Domestic List Rates, Express International List Rates and Ground List Rates check boxes.
11. Click OK to download your selected rates.
FedExunderstands that your time is valuable and you need easy, accessible services that will streamline the often complicated international shipping process.
For shipments between the U.S. and Canada, FedEx International Ground® service includes:
• Brokerage-inclusive service – This service gives you one point of contact, and initiates regulatory clearance while packages are en route to speed up the entire process.
• Broker select option (BSO) – If you prefer to use your own broker, you can add and store your broker information for subsequent shipments. Select Brokers from the Databases menu and refer to Database Functions.
• Flexible billing solutions – You have the option to bill duties, taxes and ancillary fees to the sender, recipient or third party.
Service has full visibility into customs-clearance cases, allowing improved shipment status.
• Money-back guarantee – FedEx will credit or refund your transportation charges if we fail to deliver your Brokerage-Inclusive shipments on the scheduled delivery day.
• Door-to-door service – FedEx Ground is the only U.S. carrier that provides door-to-door ground service to every business and residential address in all 10 Canadian provinces, plus the Yukon, Northwest Territories and Nunavut.
FedEx Ship Manager Software allows you to request an additional copy of a shipping label if the current label is damaged, lost or a copy is needed for your customer re-cords. You can now reprint a shipping label (domestic or international) for FedEx Express®, FedEx Ground® and FedEx SmartPost® shipments without creating a new tracking number.
You can reprint the shipping label from the Shipping list or the Document Reprint Screen. You can also reprint a ship-ping label up to two times. You must reprint it within 24 hours of the date the shipping label was originally created.