3 Administration Concept
3.1 Web-Based Management (WBM)
Web based management occurs using OpenScape Business Assistant.
Related Topics
3.1.1 Prerequisites for OpenScape Business Assistant
In order to use OpenScape Business Assistant, the administration PC must have the appropriate software installed.
Supported Web browsers:
• Microsoft Internet Explorer 10 (or later)
• Mozilla Firefox 17 (or later)
In addition, the current version of Java Standard Edition must be installed.
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3.1.2 Introduction to OpenScape Business Assistant
OpenScape Business Assistant is the web-based application for the administration of the system.
Language of the User Interface
You can select one of the following languages at login:
• German
• English
• French
• Italian
• Dutch (The online help is only available in English)
• Portuguese
• Spanish
Ranking of the User Interfaces Described
Any tasks which can be performed in a wizard are described for the corresponding wizard only.
Administration Concept Web-Based Management (WBM)
Any additional tasks which can be performed in Expert mode are described for the Expert mode only.
Any other remaining tasks are described for E Manager.
User Interface Elements
• Navigation bar (1)
The navigation is the primary navigation aid and always shows the same links to main task centers, i.e., Home, Administrators, Setup, Expert Mode, Data Backup, License Management, Service Center as well as the current user name and the Logout link. When you click on one of these task centers, the associated navigation tree opens in the navigation area, and the home page of the task center appears in the workspace.
• Navigation area (2)
The navigation area is the secondary aid and contains the navigation tree with the menu items of the selected task center. The name of the selected task center is displayed at the top of the navigation tree with expandable and collapsible menu groups and menu items below it. Different menu items are displayed in the menu groups, depending on the situation. Clicking on a menu item displays the associated page in the workspace.
• Workspace (3)
The workspace is where administration tasks are performed. It is usually opened in a separate window. The number and selection of messages and actions displayed depends on the menu item selected in the navigation tree.
In Expert Mode, the menu tree is displayed on the left in the workspace.
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Administration Concept Web-Based Management (WBM)
Navigating in the Menu Tree
The menu tree is used for navigating through the Expert Mode of OpenScape Business Assistant. The menu tree contains folders (e.g., Maintenance) with further elements (e.g., Restart / Reload).
You can navigate in the menu tree by clicking on a folder (which toggles its expanded or collapsed state).
Automatic Logout After Timeout
You are automatically logged off after 30 minutes of inactivity. You must log back on to continue working with OpenScape Business Assistant. If you make some changes and then take a break, to be on the safe side, you should reload the page before making any further changes so that no changes are lost due the automatic logout.
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3.1.3 WBM User Management
You can configure and manage up to 16 administrators for WBM (web-based management). Every administrator is assigned a profile that specifies the scope of his or her authorization.
The users of WBM are also referred to as administrators.
The default administrator is administrator@system with the default password
"administrator" and has the profile Advanced. This password must be changed on logging in for the first time. The password for an administrator must consist of at least 8 characters and a maximum of 128 characters, of which at least one character must be a digit. In addition to letters and digits, a password may include the following characters: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
Profiles
WBM supports three profiles with different authorizations for administrators with different levels of technical expertise and tasks.
Profile Know-how Class of Service
Basic No knowledge of configuring the system
certain wizards, e.g., for Key Programming, Music on Hold / Announcements.
Advanced Trained users All wizards
Expert Trained service technicians All wizards and additional service functions in Expert Mode
Administration Concept Wizards
The Expert profile is authorized to add users and also to change the user names and passwords of other administrators.
INFO: As long as no administrator with the Expert profile exists, administrators with the Advanced profile can add further administrators. As soon as an administrator with the Expert profile exists, only administrators with the Expert profile can add further administrators.
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3.1.4 Online Help
The integrated online help describes key concepts and operating instructions.
Navigation
The buttons in the online help provide the following functions:
• Contents
provides you with an overview of the structure
• Index
provides direct access to a topic using keywords
• Search
allows you to do a full-text search and selectively find all relevant topics
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3.2 Wizards
Wizards make it easy to install and configure the system. Only selected wizards are available to customer administrators (with the Basic profile), but trained service technicians (with the Expert profile), by contrast, can access all the wizards.
The available wizards depend on the system configuration (UC Smart or UC Suite). Wizards can consist of several pages in succession. OK & Next saves changes and switches to the next page in the wizard. There is no undo function for changes committed with OK & Next. If no changes were saved, Abort closes the wizard. Clicking the X symbol in the upper right corner of the wizard window terminates the wizard and retains the changes previously saved with OK & Next.
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3.2.1 Wizards – Basic Installation
The wizards under Basic Installation support the simple basic installation.
Administration Concept Wizards
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3.2.2 Wizards – Network / Internet
The wizards under Network / Internet support the simple configuration of networks and the Internet access.
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3.2.3 Wizards – Telephones / Subscribers
The wizards under Telephones / Subscribers support the simple configuration of phones and subscribers.
Menu item in the navigation area
Wizards Custom
er administ
rator (Basic profile) Basic Installation Initial installation
Basic Installation Licensing
Networking Configuration
-Menu item in the navigation area
Wizards Custom
er administ
rator (Basic profile) Network / Internet Network Configuration
Internet Configuration VPN Configuration
-Administration Concept Wizards
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3.2.4 Wizards – Central Telephony
The wizards under Central Telephony support the simple configuration of central telephony features.
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3.2.5 Wizards – User Telephony
The wizards under User Telephony support the simple configuration of user telephony features. Central Telephony CO Trunk ISDN / Analog / ITSP
Internet Telephony
-Administration Concept Expert Mode
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3.2.6 Wizards – Security
The wizards under Security support the simple configuration of the firewall.
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