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UNDERSTANDING THE PROCESS OF TRANSFER OF TRAINING IN THE WORKPLACE.

Michael Anthony Machin, BSc, BA (Hons), MA.

This thesis is submitted as a requirement for the award of Doctor of Philosophy at the University of Southern Queensland

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CERTIFICATION OF THESIS

I certify that the work contained in this thesis is original and that it contains no material written by another person, except where otherwise acknowledged. I also certify that the material has not been previously published, except where otherwise acknowledged, or submitted for any other award at any other higher education institution.

_______________________ _______________

Michael A. Machin Date

ENDORSEMENT

_______________________ _______________

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LIST OF PUBLICATIONS AND CONFERENCE PRESENTATIONS

Machin, T. (1994, July). Training effectiveness and transfer of training: New approaches. Paper presented at the annual Training Research in University and TAFE sponsored by the NCVER. Townsville, Australia.

Machin, M. A., & Fogarty, G. J. (1997). The effects of self-efficacy, motivation to transfer, and situational constraints on transfer intentions and transfer of training [Special Issue on Transfer of Training & Transfer of Learning]. Performance Improvement Quarterly, 10(2), 98-115.

Machin, M. A., & Fogarty, G. J. (1997, June). The effects of self-efficacy, motivation to transfer, and situational constraints on transfer intentions and transfer of training. Paper presented at the Second Australian Industrial and Organisational Psychology Conference, Melbourne, Australia.

Machin, M. A., & Fogarty, G. J. (1998, August). The role of transfer climate and implementation activities in the transfer of training to the workplace. Poster paper

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ABSTRACT

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Post-training self-efficacy is a strong determinant of transfer implementation intentions, which in turn were a strong determinant of implementation activities. Implementation activities were positively related to transfer success. Separate structural models were developed to assess the impact of in-training transfer enhancing activities on learning, post-training self-efficacy, transfer implementation intentions, and implementation activities. Self-control cues, relapse prevention activities, and goal setting (when assessed separately) were found to positively influence post-training self-efficacy and implementation

intentions. Relapse prevention activities and goal setting (when assessed separately) were also found to positively influence implementation activities. The results strongly

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TABLE OF CONTENTS

CERTIFICATION OF THESIS... ii

LIST OF PUBLICATIONS AND CONFERENCE PRESENTATIONS ... iii

ABSTRACT... iv

TABLE OF CONTENTS... vi

LIST OF TABLES... viii

LIST OF FIGURES ... ix

ACKNOWLEDGEMENTS... xi

CHAPTER ONE: INTRODUCTION... 1

Overview of the Field ... 1

Models of Transfer of Training ... 5

Training Design Factors Related to the Transfer of Training ... 11

The Influence of Individual Characteristics on Transfer of Training... 23

Contextual Influences on Trainees’ Motivation and Self-efficacy... 32

Aspects of the Environment Related to Transfer of Training ... 36

Interventions Designed to Improve Transfer of Training... 43

Measurement of Training and Transfer Outcomes... 48

Summary of the Literature... 53

General Research Questions... 54

Overview of the First Study... 55

Overview of the Second Study ... 56

CHAPTER TWO: STUDY ONE... 59

Rationale for Study 1 ... 59

The Influence of Goal Setting on Transfer of Training ... 63

Specific Aims of Study 1... 65

Hypotheses Relating to Demographic Variables ... 69

Hypotheses Relating to the First a priori Structural Model... 69

Hypotheses Relating to the Second a priori Structural Model ... 70

Method... 71

Participants ... 71

Procedure... 72

Questionnaire Measures ... 72

First Questionnaire ... 72

Second Questionnaire... 74

Third Questionnaire... 77

Analyses ... 77

Results ... 81

Correlational analyses ... 84

Structural equations modeling... 86

Discussion... 98

Contribution of Study 1... 105

Limitations of Study 1... 106

Conclusions ... 107

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Rationale for Study 2 ... 108

The Role of Transfer Intentions ... 112

Determinants of Transfer and Implementation Intentions ... 114

Hypotheses related to the climate for transfer variables ... 120

Hypotheses relating to the influence of self-efficacy and motivation... 121

Hypotheses related to the transfer enhancing activities ... 121

Hypotheses relating to Implementation Intentions, Implementation Activities, and Transfer Success... 122

Method... 124

Participants ... 124

Procedure... 125

First Questionnaire ... 125

Second Questionnaire... 128

Third Questionnaire... 132

Strategy for Analysing Longitudinal Data ... 133

Results ... 137

Data Screening ... 137

Exploratory Factor Analyses... 137

Reliability Analyses ... 141

Descriptive Statistics ... 145

Hypotheses related to the climate for transfer variables ... 149

Hypotheses relating to the influence of self-efficacy and motivation... 166

Hypotheses related to the transfer enhancing activities ... 173

Hypotheses relating to Implementation Intentions, Implementation Activities, and Transfer Success... 189

Discussion... 190

Contribution of Study 2... 200

Limitations of Study 2... 201

Conclusions ... 201

CHAPTER FOUR: CONCLUSIONS... 203

Summary of the Research Questions... 203

Models of Factors Influencing the Transfer of Training ... 204

Results of Study 1... 206

Results from Study 2 ... 208

Limitations of Studies 1 and 2... 212

Areas Requiring Further Research ... 213

REFERENCES ... 220

APPENDIX A... 238

APPENDIX B ... 245

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LIST OF TABLES

2.1 Number of cases, means, standard deviations & cronbach alphas for all variables in study 1 ... 81 2.2 Intercorrelations for all variables in study 1 ... 82 3.1 Exploratory factor analyses of new scales in Study 2... 139 3.2 Number of items, cronbach alphas, number of cases, means, and standard deviations

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LIST OF FIGURES

1.1. Transfer Training Model from Thayer and Teachout (1995). ... 8

2.1. Sequential model of the variables measured at times 1, 2, and 3. ... 66

2.2. First a priori structural model of time 1 and time 2 variables... 67

2.3. Second a priori structural model of Time 2 and Time 3 variables... 68

2.4. Standardised regression coefficients for a priori structural model of Time 1 and Time 2 variables. ... 89

2.5. Standardised regression coefficients for a priori structural model of Time 2 and Time 3 variables. ... 93

2.6. Revised structural model of Time 2 variables impacting on Transfer Goal Achievement T3. ... 95

2.7. Final structural model of Time 2 variables impacting on Transfer Goal Achievement T3. ... 97

3.1. Sequential model of the variables measured at times 1, 2, and 3 in Study 2. ... 118

3.2. Modified Model of Training Transfer (based on Thayer & Teachout, 1995). ... 119

3.3. Initial measurement model specified for all climate for transfer variables. ... 152

3.4. Standardised regression coefficients for the initial measurement model of climate for transfer variables. ... 154

3.5. Standardised regression coefficients for the respecified measurement model of all climate for transfer variables... 156

3.6. Structural model of climate for transfer variables, PA, NA, and Pre-training Self-efficacy and Motivation. ... 159

3.7. Results of initial structural model of climate for transfer variables, PA, NA, and Pre-training Self-efficacy and Motivation. ... 162

3.8. Final structural model of climate for transfer variables, PA, NA, Pre-training Self-efficacy, and Pre-training Motivation. ... 164

3.9. Structural model of the determinants of Implementation Activities... 168

3.10. Standardised regression coefficients for the structural model of the determinants of Implementation Activities. ... 170

3.11. Standardised regression coefficients for the revised structural model of the determinants of Implementation Activities. ... 172

3.12. Standardised regression coefficients for the structural model of Overlearning and the determinants of Implementation Activities. ... 175

3.13. Standardised regression coefficients for the revised structural model of Fidelity and the determinants of Implementation Activities. ... 177

3.14. Standardised regression coefficients for the revised structural model of Stimulus Variability and the determinants of Implementation Activities. ... 179

3.15. Standardised regression coefficients for the revised structural model of Principles-Meaningfulness and the determinants of Implementation Activities... 181

3.16. Standardised regression coefficients for the revised structural model of Self-control Cues and the determinants of Implementation Activities. ... 183

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3.18. Standardised regression coefficients for the revised structural model of Goal

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ACKNOWLEDGEMENTS

I wish to acknowledge a large number of people who have assisted me in completing this project. I am extremely grateful for the supervision provided by Professor Gerry Fogarty. He chose to let me follow my instincts and has provided invaluable advice and

encouragement. I have also been assisted by many of my colleagues who are a great bunch of people to work with.

I sincerely thank Paul Thayer and Mark Teachout for allowing me to use the two questionnaires that they developed in my second study.

I have received support from a number of individuals in the Queensland Police Service, but my thanks go especially to the staff in the Information Services Branch and the trainees who completed my questionnaires.

I would like to thank my parents who have always encouraged me to “finish the PhD” as my first priority.

I dedicate this thesis to my wife, Tanya, and my children, Joshua, Jessica, and Sarah. They have seen what effort it has taken and I know that there have been times when they have missed out.

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