Dr. Gerd Wartmann Slide 1
06/04/2005
Field Devices, Services and Maintenance
Dr. Gerd Wartmann Slide 2
06/04/2005
Content
Why is this important ?
Security Measures in /for devices: Field Devices
Panel Devices
Inventory Control / Remote Services
Web enabled asset management
What is needed The Risk Model
Dr. Gerd Wartmann Slide 3
06/04/2005
Why is Information Security important ?
New technologies – new risks (wireless, IT, WEB …) Openness of the communication, e.g. Ethernet
Access to company networks from outside (outsourcing / remote clients )
Know how protection
Internal attacks : disgruntled employees (FBI Study) External attacks – Vandalism, Terror,
DNS / viruses / worms, backdoors / masquerade / corruption … Legal Requests e.g. pharmaceutical and food industry: 21 CFR part 11
Dr. Gerd Wartmann Slide 4
06/04/2005
There was always the necessity to protect company assets against all kind of threats: misuse, theft, tampering, unauthorized changes, vandalism ..
With the use of more IT and more open communication technologies
Information Security is coming more important to guarantee dependable plant operation.
Dr. Gerd Wartmann Slide 5
06/04/2005
Process automation architecture
P View FieldCare
W@M
ControlCare Application Designer
Ethernet
Dr. Gerd Wartmann Slide 6
06/04/2005
Process automation architecture
P View FieldCare
W@M
ControlCare Application Designer
Ethernet
Field Controller
Dr. Gerd Wartmann Slide 7
06/04/2005
Access Control Devices
Access based on “Roll Concept” Operator
Maintenance
Expert
….
Password
Read: all (but service ) Write, if allowed
Key locking
Experience:
Default passwords Or device is left open
Dr. Gerd Wartmann Slide 8
06/04/2005
Process automation architecture
P View FieldCare
W@M
ControlCare Application Designer
Ethernet
Field Controller
Dr. Gerd Wartmann Slide 9
06/04/2005
Panel Devices - FDA
Part 11
21 CFR part 11: (among many other requests)
Dr. Gerd Wartmann Slide 10
06/04/2005
Panel devices - FDA
Electronic signature conform with FDA 21 CFR part 11
ID- / password combination assignable to a unique individual.
Preset password length for user and administrator.
Default password must be changed Password must be changed after 30, 60 or 90 days.
Audit Trail for successful or unsuccessful login attempts
Rear panel is protected against manipulation via light barrier
Dr. Gerd Wartmann Slide 11
06/04/2005
Process automation architecture
P View FieldCare
W@M
ControlCare Application Designer
Ethernet
Field Controller
Remote Access
via Fieldgate
Dr. Gerd Wartmann Slide 12
06/04/2005
Inventory Control and Remote Service
ethernet Fieldgate with
enclosure
Internet
consumer site producer site
remote setup with ToF-Tool via Fieldgate HARTclient Endress+Hauser Firewall Workstation LAN Firewall Workstation LAN LAN Firewall e-business server
1 of 4 tanks for chemicals monitored with Micropilot M
Dr. Gerd Wartmann Slide 13 06/04/2005 TCP/IP LAN (Intranet) WAN (Internet) Telephone GSM Ethernet
+
FieldgateField
Office world
Nivotester FTC625
Remote Access with Fieldgate Technology
Security Aspects
Access control by password; transfer encrypted
User defined access rights
No parameterizations from the WEB if HW locked
Hardware switch (no read/write); unlocking at the device only Point-to-point via GSM or phone line
Dr. Gerd Wartmann Slide 14 06/04/2005 Workstation LAN Ethernet Fieldgate Ethernet Fieldgate Fieldgate Portal Workstation Server Internet Workstation Workstation Server Workstation LAN
VPI Agent Software
• runs in the background on a workstation or a server • uses standard http-port of
proxy-servers
• establishes VPN connection to the portal
• knows only the configured Fieldgates in the LAN • relays requests to the portal
to the appropriate Fieldgate
Login to portal (https) VPN Firewall Firewall Firewall
Fieldgate Portal
Dr. Gerd Wartmann Slide 15
06/04/2005
Process automation architecture
P View FieldCare
W@M
ControlCare Application Designer
Ethernet
Field Controller
JA Salusbury Slide 16 06/04/2005
W@M System concept
Field
Remote I/O, Drives, Field devices
Supervisory Control
Visualization, Monitoring and Control
Management
Plant Asset Management
Pl ant A cc es s Po int s
FieldCare Plant Asset Management Installed Base Assistant (IBA-C) W@M connectivity via Internet Access W@M Portal
via Internet Access
FieldCare Local Maintenance and Configuration
Local Area Network (LAN) Wide Area Network (WAN) / Internet
Dr. Gerd Wartmann Slide 17
06/04/2005
W@M Security Aspects
Data protection against loss
redundant memory system
Backup / kept safe at a secure place
daily within the scope of a disaster recovery backup
mirrored on an identical memory system in the emergency computer
Data protection against unauthorized access
Authentication by user name and password client separation
Data encryption (SSL / HTTPS) Multi-level firewall concept Regular security audits
Availability
twenty-four-seven
Dr. Gerd Wartmann Slide 18
06/04/2005
The Risk Model
Risk =
Threat
x Vulnerability
Countermeasures
x Value
Is what we are doing sufficient?
International harmonized and accepted standards are needed: Activities are numerous: ISA, IEC, NAMUR, DKE …
Common methods to evaluate security measures, IT office == IT industrial (needs own set of rules), Bundling the know how,
Dr. Gerd Wartmann Slide 19
06/04/2005