Internet of Things:
What is going to change in our lives
Amrith NAWOOR
Technology Manager, SADC & EA - Oracle
World Telecommunication and Information Society Day
May 18, 2015
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What is the Internet of Things?
Source: Gartner
The
Internet of Things
is the
network of physical objects that contain
embedded technology to communicate
and sense or interact with their internal
states or the external environment.
Connected Devices
Big Data
Responsiveness
Connecting Devices to the Internet
Analysis for decision
making and
automation of
information flows
Proprietary connectors
No or limited local
intelligence
Decisions in
the backend
The Internet of Things
Intelligent Devices
Big and Fast Data
Responsiveness
High Frequency
Analysis for instant
evolution, decision
making and
automation of
information flows
Always available
Local store and
Local decision making
True customer service
differentiation enabled
by easy access to
applications, processes
and services
Data to Fuel the Services
Value From Services
•
Better Customer Experience
•
New Business Models
•
Operational Improvements
•
Increased Efficiency
Grow
Revenue
Reduce
Cost
Driving New IoT Services
•
HVAC
•
Lighting
•
Safety and Security
•
Resource Utilization
•
Maintenance
•
Preventative Maintenance
•
Remote Diagnostics
•
Safety Systems
•
V2X and C2X
•
Fleet and Use Management
Shareholder
Value
Today: Slow and Painful
Incident
Scheduling
Diagnostic
Scheduling
Parts Mgt
Customer
Care
Repair
Billing
Loyalty
Program
Concerns:
Cost, Wasted time, Scheduling, Loss of Use
Concerns:
Customer Satisfaction, Cost, Resource Availability, Scheduling
Browser
Supply
Chain
Ordering
Scheduling
CRM
Tomorrow: Improving Customer Experience
Incident
Scheduling
Diagnostic
Scheduling
Parts Mgt
Customer
Care
Repair
Billing
Loyalty
Program
Customer Care - Loyalty
IoT
Supply
Chain
Ordering
Scheduling
CRM
Middleware
Enterprise
Increasing Intelligence
IoT
Supply
Chain
Ordering
Scheduling
CRM
Middleware
Enterprise
Device
Incident
Customer Care - Loyalty
Scheduling
Diagnostic
Parts Mgt
Repair
Billing
Analytics
•
Additional
up-sell and
cross-sell opportunities
•
Customer for a
lifetime
versus
customer for a
transaction
•
Multiple
function-based
processes
versus
Unlocking the Value of IoT Data
Volume, Velocity and Variety
Time
Business V
alue
Engine
STOP
HOT
Warning –
maintenance
required
WARM
Piece of trim gone:
note for future
development
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
IoT is Everywhere
Enabled by Intelligent Devices
Industrial Automation
Automotive/Telematics
Healthcare
Home Automation
•
Home control
•
Security & Surveillance
•
Energy management
•
Connected services
•
Building automation
•
Manufacturing automation
•
Logistics & supply chain
•
Smart cities
•
Fleet management
•
eCall (safety)
•
Remote diagnostics
•
Traffic Management
•
Tele-Health
•
Remote monitoring
•
Emergency help
•
The global first implementation of a city wide
“smart” parking management system and
technology to manage parking supply and
demand more intelligently.
•
Sensors at 8,200 of the city’s 27,000 metered
parking spaces, to get information from the
gate arms at the city’s 14 garages, which
among them have about 13,000 spaces
Smarter City: Parking Management
•
Innovative Nike Digital Sports Platform
•
Supporting 18 million global users to monitor
active lifestyle in a social environment [650,000
daily users]
•
Allows users to analyze real-time data anytime
any place
FuelBand
ORACLE
TEAM USA
34th
America’s Cup
NAVIGATING
TO WIN
Mast Strain
Hull Stability
Sail Tension
Wind Speed
Sail Strength
Hull Pitch
Customized
Feed of
Information
71◦
~183kg
527
kg/m
40
Knots
Wind Speed
Sail Tension
Mast Strain
Hull Stability
The Device Challenge
Security, Identity and Privacy
Always available, but not always on
Scale (connection and data)
Different formats,
architectures, languages
Life-cycle management
IoT Device Management
Device Cloud
IoT Cloud Service
Enterprise Orchestration
The Building Blocks for IoT
Copyright © 2014 Oracle and/or its affiliates. All rights reserved.
Oracle Internet of Things Cloud Service
2
Endpoint Management
Message delivery & Event Cache Stream Processing Device Software Management Event and Metadata Store Device with IoT Cloud Service Gateway software
Mobile app using IoT Cloud Service SDK
Device integrated with IoT Cloud Service SDK
2G/3G/LTE Network WWAN Oracle Integration Cloud Service Oracle Business Intelligence Cloud Service Firewall
IoT Cloud Service
Gateway & SDKs
Other Devices
Other Cloud Services
IoT Cloud Service
Event
Dispatcher Database-as-a-Service
Custom Application
Charging and Billing CRM / OM / SFA
ERP •Financials •SCM •HCM Industry Vertical Applications Field Service
