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Rail Growth Package

Project Reference:

DEV 189

Location:

T:\DEV000 Projects\DEV189 Leeds growth package\100

project management\Project & Programme Management

(PPM) Documentation\Communication Plan

Date:

March 2014

Business Case Owner:

Chris Mason, Development

Project Manager:

Rebecca Cheung

Approvals:

Project Board

Version control:

Version

Number

Change

Date

1

Inherited version

12/04/2011

1.01

1.02

PPM tailored

Updated for FA Submission

03/12/2012

07/03/2014

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CONTENTS

1. INTRODUCTION

1.1 PURPOSE OF THE COMMUNICATIONS PLAN

2. STAKEHOLDER

3. INFORMATION REQUIRED AND PROVIDER

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1.1 Purpose of this Communication Plan

The objective of the communication plan is to:

Increase awareness

Ensure stakeholder support

Provide evidence of consultation

Improve scheme design

To define all parties with an interest in the project and the means

and frequency of communication between them and the project.

Communication among stakeholders is a key element to this project to

ensure stakeholder support. The following meetings will be arranged on a

regular basis to ensure all parties will receive the information required:

Meeting Frequency Stakeholders Lead

Design progress meeting Commence at a monthly frequency

Northern Rail, City of Bradford Metropolitan District Council (CBMDC), Leeds City Council (LCC) Metro, Network Rail, C Spenser and CEG

Network Rail

Project Board meeting

At least every 4 months and may require more frequent meeting. Frequency to be determined by the Project Board.

Senior representatives from CBMDC, LCC, Metro, Network Rail, CEG and Northern with

support from SDG Metro

Legal meeting As when required Legal (Metro), Projects (Metro) with support from DLA Metro Portfolio Board Prior to each formal submission to DfT

Metro’s internal key Portfolio Board Members Metro

Metro’s Executive Board meeting Prior to each formal submission to DfT or when capital approval is required.

Board members Metro

Timetabling meeting

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2.

Stakeholders

Stakeholder Contact Name Contact detail

Metro

Project Board Senior Responsible Owner/ Business Case Owner:

David Hoggarth Director Development

01132517279

Project Manager Rebecca Cheung

Rail Development Team Leader 01132517285

Project Support Phil Wilson [email protected]

ICT Services N/A -

Finance Tom Edwards, Assistant Director, Finance

01132517233

Public Relations Gary Taylor, Public Relations Officer, Public Relations

01132517418

Internal Audit Russell Gott [email protected]

Legal Nick Winney, Solicitor, Legal 01132517262

PTA N/A -

Other Departments Derek Robinson 01132517479

District Councils Richard Gelder, CBMDC Andrew Hall, LCC

01274 437603

[email protected]

User Forums Tim Calow, AVRUG (Aire Valley Rail Users Group)

The Secretary, Bradford Rail Users Group (BRUG)

Keighley & Worth Valley Railway Marion Armstrong, Settle and Carlisle Railway Development Company Peter Johnson (Secretary)

WRUG (Wharfedale Rail Users Group)

[email protected]

[email protected] [email protected]

[email protected]

[email protected]

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Northern Rail

Russell Bates, Network Rail

Charlie Sunderland, DfT [email protected]

Consultants Steve Hunter, SDG Mike Holmes, WSP

01132429955 0113 395 6444

3.

Information Required and Provider

Organisation Information Required

(with means and frequency)

Information Provider Metro

Project Board Cost, Risks, timescales

(via Highlights reports at Project Board)

Project Manager

Project Manager Cost information, risks, programme of different work packages (via update at design progress meeting)

Network Rail and CBMDC to provide

ICT Services N/A -

Finance Cost, spending profile and forecast (as required) Project Manager

Public Relations Consultation, Press Release and Launch (at major milestones such as secure of FA approval, commencement of construction and completion)

Phil Wilson, Projects

Internal Audit N/A -

Legal Legal cost, contracts and implications Robert Smith, DLA and Nick Winney, Javid Daji

PTA Timescales, risks and costs (when capital approval is required)

-

Other Departments Derek Robinson - Any implications on Facilities resources (Before detailed design is finalised)

Alison Piling – marketing campaign (prior to the opening of the stations)

Project Manager

District Councils Planning information, design details, progress update (as when required)

Project Manager

User Forums Design specification and progress update (as when required)

Projects Manager

Bus Operators Pedestrian route to and from bus stops Project Support Stakeholders Design, approvals, implications and cost Project Support

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Consultants Project update, BCR, business case Project Support Public Through website (update on an on-going basis) Project Support

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Project Board

The Project Board is attended by senior representatives from Metro, CEG,

Network Rail, Northern Rail, LCC and CBMDC. The project Board receives

information from Project Design meetings. The Project Board will meet as and

when required to provide strategic direction to the Project Manager and for Project

Design meetings.

Public Consultation

A public consultation event was at Apperley Bridge and Kirkstall in May and June

2009. The main objective of the event was to explain the scheme to the general

public and local residents and businesses and to gather feedback.

Public will continue to be engaged throughout the project via the following:

Provide update through PCC meetings

Provide update at Neighbourhood Forum or meet with residents (before

construction)

Update through websites

Respond to any project related queries through Customer Responses

Management (CRM) system.

Letter drops (regarding construction timescales) prior to construction works

Project Website

Update information of the project will be provided on Metro website

http://www.wymetro.com/

on a regular basis.

Project Email

A project email address was established to allow public feedback and enquiries to

be collated during and after the public consultation exercise –

[email protected]

Local Press

Further press releases will be prepared for:

- Full Approval

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http://www.wymetro.com/

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