Rail Growth Package
Project Reference:
DEV 189
Location:
T:\DEV000 Projects\DEV189 Leeds growth package\100
project management\Project & Programme Management
(PPM) Documentation\Communication Plan
Date:
March 2014
Business Case Owner:
Chris Mason, Development
Project Manager:
Rebecca Cheung
Approvals:
Project Board
Version control:
Version
Number
Change
Date
1
Inherited version
12/04/2011
1.01
1.02
PPM tailored
Updated for FA Submission
03/12/2012
07/03/2014
CONTENTS
1. INTRODUCTION
1.1 PURPOSE OF THE COMMUNICATIONS PLAN
2. STAKEHOLDER
3. INFORMATION REQUIRED AND PROVIDER
1.1 Purpose of this Communication Plan
The objective of the communication plan is to:
Increase awareness
Ensure stakeholder support
Provide evidence of consultation
Improve scheme design
To define all parties with an interest in the project and the means
and frequency of communication between them and the project.
Communication among stakeholders is a key element to this project to
ensure stakeholder support. The following meetings will be arranged on a
regular basis to ensure all parties will receive the information required:
Meeting Frequency Stakeholders Lead
Design progress meeting Commence at a monthly frequency
Northern Rail, City of Bradford Metropolitan District Council (CBMDC), Leeds City Council (LCC) Metro, Network Rail, C Spenser and CEG
Network Rail
Project Board meeting
At least every 4 months and may require more frequent meeting. Frequency to be determined by the Project Board.
Senior representatives from CBMDC, LCC, Metro, Network Rail, CEG and Northern with
support from SDG Metro
Legal meeting As when required Legal (Metro), Projects (Metro) with support from DLA Metro Portfolio Board Prior to each formal submission to DfT
Metro’s internal key Portfolio Board Members Metro
Metro’s Executive Board meeting Prior to each formal submission to DfT or when capital approval is required.
Board members Metro
Timetabling meeting
2.
Stakeholders
Stakeholder Contact Name Contact detail
Metro
Project Board Senior Responsible Owner/ Business Case Owner:
David Hoggarth Director Development
01132517279
Project Manager Rebecca Cheung
Rail Development Team Leader 01132517285
Project Support Phil Wilson [email protected]
ICT Services N/A -
Finance Tom Edwards, Assistant Director, Finance
01132517233
Public Relations Gary Taylor, Public Relations Officer, Public Relations
01132517418
Internal Audit Russell Gott [email protected]
Legal Nick Winney, Solicitor, Legal 01132517262
PTA N/A -
Other Departments Derek Robinson 01132517479
District Councils Richard Gelder, CBMDC Andrew Hall, LCC
01274 437603
User Forums Tim Calow, AVRUG (Aire Valley Rail Users Group)
The Secretary, Bradford Rail Users Group (BRUG)
Keighley & Worth Valley Railway Marion Armstrong, Settle and Carlisle Railway Development Company Peter Johnson (Secretary)
WRUG (Wharfedale Rail Users Group)
Northern Rail
Russell Bates, Network Rail
Charlie Sunderland, DfT [email protected]
Consultants Steve Hunter, SDG Mike Holmes, WSP
01132429955 0113 395 6444
3.
Information Required and Provider
Organisation Information Required(with means and frequency)
Information Provider Metro
Project Board Cost, Risks, timescales
(via Highlights reports at Project Board)
Project Manager
Project Manager Cost information, risks, programme of different work packages (via update at design progress meeting)
Network Rail and CBMDC to provide
ICT Services N/A -
Finance Cost, spending profile and forecast (as required) Project Manager
Public Relations Consultation, Press Release and Launch (at major milestones such as secure of FA approval, commencement of construction and completion)
Phil Wilson, Projects
Internal Audit N/A -
Legal Legal cost, contracts and implications Robert Smith, DLA and Nick Winney, Javid Daji
PTA Timescales, risks and costs (when capital approval is required)
-
Other Departments Derek Robinson - Any implications on Facilities resources (Before detailed design is finalised)
Alison Piling – marketing campaign (prior to the opening of the stations)
Project Manager
District Councils Planning information, design details, progress update (as when required)
Project Manager
User Forums Design specification and progress update (as when required)
Projects Manager
Bus Operators Pedestrian route to and from bus stops Project Support Stakeholders Design, approvals, implications and cost Project Support
Consultants Project update, BCR, business case Project Support Public Through website (update on an on-going basis) Project Support
Project Board
The Project Board is attended by senior representatives from Metro, CEG,
Network Rail, Northern Rail, LCC and CBMDC. The project Board receives
information from Project Design meetings. The Project Board will meet as and
when required to provide strategic direction to the Project Manager and for Project
Design meetings.
Public Consultation
A public consultation event was at Apperley Bridge and Kirkstall in May and June
2009. The main objective of the event was to explain the scheme to the general
public and local residents and businesses and to gather feedback.
Public will continue to be engaged throughout the project via the following:
Provide update through PCC meetings
Provide update at Neighbourhood Forum or meet with residents (before
construction)
Update through websites
Respond to any project related queries through Customer Responses
Management (CRM) system.
Letter drops (regarding construction timescales) prior to construction works
Project Website
Update information of the project will be provided on Metro website
http://www.wymetro.com/
on a regular basis.
Project Email
A project email address was established to allow public feedback and enquiries to
be collated during and after the public consultation exercise –
Local Press
Further press releases will be prepared for: