TOGETHER WE CAN DO MORE
B3System S.A. is a leading provider of IT system and service management solutions ensuring optimized IT infrastructure
performance, availability and security within businesses. The company has been operating on the Polish market since 2000, and since 2007 it has been listed at the Warsaw Stock Exchange.
B3System S.A. cooperates with the leading technology providers, actively seeks innovative solutions and develops its own products, designed in partnership with Customers.
At the beginning of 2011, a merger of the B3 System S.A. Group companies – Navipro Sp. z o.o. and COPI S.A – was com-pleted. This helped to expand the current portfolio even further, acquire new engineering competences and strengthen B3System S.A.’s position in the Polish IT market.
CLOUD COMPUTING
STORAGE AREA NETWORK MANAGEMENT
The last fi ve years saw a rapid increase in virtualization and consolida-tion of IT infrastructure providing a platform for corporate IT systems. This was possible due to an increase in: server computing power and resiliency, disk array capacity and performance, network throughput, as well as large-scale adoption of the stable and high-performing system software, allowing for effi cient separation and allocation of consolidated infrastructure resources to systems and applications. With virtualization, businesses are able to achieve signifi cant ben-efi ts in the form of reduced investment and operating expenses for technology infrastructure, while increasing its reliability and availa-bility. Moreover, virtualized environments are characterized by great fl exibility as well as simple creation and dynamic modifi cation of IT resources allocated for business area support. Now, business units within companies assume that in most cases a service may be cre-ated on demand – nearly instantly. Individual infrastructure compo-nents cease to be important, it is the potential of all the resources – the computing cloud – that matters. The consolidated and virtualized infrastructure is the core element of a potential Cloud Computing class solution. However, the quality of the solution is determined by security systems, service management systems and the presentation tier, used as the infrastructure envelope.B3System S.A. experts off er a comprehensive approach to comput-ing cloud design projects. Their experience shows that each business may require diff erent capabilities from the cloud, which is the natural consequence of diff erences in business processes.
Storage area networks are the core of data storage, pro-visioning and transfer infrastructures within businesses. Historically designed for large-scale environments, from a certain period of time they become more and more common in middle-sized enterprises, thanks to decre-asing hardware acquisition costs. In order to function properly, each network requires correct confi guration and monitoring of its performance parameters. The more complex the infrastructure, the more diffi cult and time-consuming it is for IT administrators to manage this task.
The company’s methodology assumes a path to a complete Cloud Computing solution, composed of the following stages:
STAGE 1 Analysis of requirements and deployment of a high-performing virtual infrastructure.
STAGE 2 Modeling processes, deploying an auto-mated service lifecycle management system and deploying a security system.
STAGE 3 A coherent presentation and service provi-sioning tier.
We develop Cloud Computing class solutions with the use of technologies provided by e.g. VMware, Microsoft, HP, as well as our own products, devel-oped on the basis of many years of experience and tailored to the specifi c needs of our Customers.
Drawing from many years of experience and in-depth knowled-ge of our SAN manaknowled-gement experts, we provide deployment services for systems designed to analyze and monitor storage area networks. The services provide tools that enable our Custo-mers to:
Eliminate the existing SAN problems and prevent problems in the future, thanks to a multi-perspective analysis of parame-ters and performance of all the network components (arrays, switches) and the clients using the network (physical and vir-tual hosts);
Optimize utilization of the existing SAN resources by identify-ing bottlenecks and areas that are underutilized or utilized in an improper way;
Plan SAN infrastructure development, with an option to analy-ze historical data and identify the existing trends;
BACKUP AND ARCHIVING
Data in an electronic form are currently the basis of operations within every organization. And reliable access to these data is a prerequisite for uninterrupted business, manufacturing and deci-sion-making processes. Backup systems are designed to manage backup copies, also known as security copies of data. The copies must ensure an appropriate level of data validity and the possibi-lity of restoring the data as quickly as required: RECOVERY POINT OBJECTIVE AND RECOVERY TIME OBJECTIVE.
B3System S.A. provides end-to-end deployments of such systems, as well as consulting and maintenance services. Our methodolo-gy enables us to determine the Customer’s real requirements for the backup system, so that in practice the system ensures eff ec-tive restoration of data that are always up to date at the moment defi ned by the business needs.
The systems we develop help to implement security policies de-scribing data handling procedures applied by a specifi c organi-zation.
Depending on the environment, its system complexity, the geo-graphical scale and specifi c requirements, for the designed bac-kup systems we integrate both traditional and cutting-edge so-ftware and hardware solutions which enable:
Developing systems of any scale, ensuring the required functio-nality and performance tailored to the specifi c requirements; Easy implementation of modifi cations for the defi ned backup
copy creation and retention policies;
Supervision over backup and restore processes; Flexible upgrades;
Eff ective administration.
Create ongoing alerts regarding SAN events for users re-sponsible for SAN maintenance;
Create reports using a wide array of templates, allowing for quick creation of transparent summaries for SAN envi-ronment confi guration, trends within the envienvi-ronment and utilization of its resources by individual business units. Additionally, B3System S.A. provides advanced SAN infrastructure audit services, focused on resource utilization effi -ciency. The audit is carried out with the use of a proprietary tool (SRS system), which enables:
Gathering and presenting data from the SAN, arrays, phy-sical machines, virtual machines and environments, as well as applications;
Carrying out multi-level analysis, taking into consideration the broad IT infrastructure scope, from disk capacity utili-zation to data related to volumes, connections, virtualiza-tion, host redundancy and application data capacity. The system transparently presents information on the status and utilization of the storage infrastructure components wi-thin the business and allows for upgrading them and optimi-zing their utilization.
Data archiving systems are a very specifi c issue. Unlike backup copies, data archives are used for other purpo-ses – long-term storage of data, so that it is possible to provide access to historical data. Archive copies must ensure data integrity.
B3System S.A. off ers data archiving system deploy-ments, including databases and fi le systems, using so-lutions with a recognized reputation in the market. Data archiving translates into:
Infrastructure savings;
Accelerated access to current data; Easier data backup;
DIGITAL HANDWRITTEN SIGNATURE
IT SERVICE MANAGEMENT
The need to eliminate the costly and ineff ective paper document workfl ow processes resulted in growing interest in digital handwritten signature solu-tions.
The proposed solutions allow for integrating the handwritten signature in the digital form with an electronic document, by using compatibile tablet PCs or signpads. Embedded signature contains dynamic and static handwritten signature parameters (speed, pressure, curve shape, span, character height, etc.), recorded during signing process. Using a handwritten signature is a very popular and accepted form of authorizing business transactions. At the same time, the struggle to cut operating costs forces companies to substitute paper documents with digital documents, while maintaining the security of docu-ment authorization.
Possible areas of use include:
Signing various types of contracts directly with the use of tablets (online, offl ine);
Payment confi rmations;
Filling in and authorizing surveys with a digital signature;
Approving business terms during consultant visits, presenting off ers and marketing collateral. Completing and signing all kinds of applications (in-surance, credit, etc.).
Adaptation of the management model based on the service and process based approach (IT service management – pro-visioning IT services instead of IT systems) in the IT organiza-tion is the current direcorganiza-tion of company development. This model is commonly applied across the globe, and it beco-mes more and more popular in Poland as well. It allows for managing the IT organization as any other “business” unit within a company. The process-based approach enables controlling and managing all IT operations. To put this mo-del eff ectively into practice, it is necessary to provide the IT organization with appropriate IT tools supporting IT mana-gement processes.
B3System S.A. off ers deployment of ITSM (IT Service Mana-gement) class systems from leading global vendors and sys-tems certifi ed by independent organizations for compliance with the global standards (e.g. ITIL®) in this area.
The ITSM system functionality includes, among others, sup-port of the following processes:
Incident Management (with ServiceDesk function); Problem Management;
Request Fulfi lment;
Change Management; Confi guration Management; Service Level Management; IT service Financial Management; Availability management; Capacity management;
IT service Continuity Management.
The ITSM class solutions connected with IT Asset Manage-ment solutions and APM class solutions create a comprehen-sive IT platform for managing IT in any organization.
KEY BENEFITS:
Improved Customer service Operating Cost reduction Streamlined document workfl ow
IT ASSET MANAGEMENT
APPLICATION PERFORMANCE MANAGEMENT
Managing an increasing volume of ITreso-urces within a business is a challenging task, especially if it pertains not only to worksta-tions, notebooks, printers or servers, but also to “intangible” resources, such as software li-censes and other “assets” relating to hardwa-re and softwahardwa-re, e.g. contracts with external suppliers (service contracts), or broadly defi -ned IT documentation. Recording resources “manually” and managing them without the support from IT poses a great risk of making errors and entails increased costs for the or-ganization.
B3System S.A. provides end-to-end IT so-lutions that allow companies to effi ciently streamline IT resource management in such areas as:
Software Licenses Management; PC Lifecycle Management;
Automatic Hardware and Software Disco-very.
IT application performance monitoring and management becomes an integral element of IT management processes within organizations. Underutilization of this process by IT organiza-tions resulted in unexpected application failures and prolonged IT system deployments. It also has a direct, pernicious impact on performance parameters of the entire IT infrastructure within the company.
These problems can be solved with the Applica-tion Performance Management (APM) IT tools. In order to eff ectively achieve signifi cant im-provement in application availability manage-ment and application performance, B3System S.A. off ers deployments of APM class solutions, providing not only the system itself, but fi rst of all the expertise and many years of IT expert ex-perience.
The above-mentioned solutions are deployed in order to streamline: Control over the costs of acquisition and maintenance of IT resources – by
avoiding hasty hardware and software purchases;
Optimized utilization of resources thanks to gathered complete informa-tion on IT resources within the organizainforma-tion;
OUR PARTNERS:
SECURITY AS A PROCESS
Nowadays a PC is a tool used in every aspect of our everyday life, and data is processed mostly in the di-gital form. This situation impacts the way we perceive security, which is not a state, but rather a complex process. The times when you could protect sensitive data by locking it inside a bank safe are a thing of the past – now global networks connecting both home PC and large data centers make it much easier to car-ry out malicious operations on a global scale, without even leaving one’s your room.
The technological advancement resulted in an upsur-ge in activity of criminal organizations that forced companies to turn away from using security measu-res based on simple signatumeasu-res.
The security measures applied today are based on multi-tiered analysis and correlation of the transfer-red data, making it easier to detect and block anoma-lies, as well as mitigate possible problems resulting
B3System S.A.
Aleje Jerozolimskie 162 A, II piętro
02-342 Warszawa
tel. +48 (22) 480 89 00
fax. +48 (22) 480 89 01
www.b3system.pl
from existing system vulnerabilities, used by “zero day” threats. Also, com-panies commonly consider adoption of broadly defi ned DLP (Data Loss Pre-vention) systems, defi ned as host and network solutions, monito-ring access to data and enfor-cing specifi c policies and solutions that encrypt disks and data in ICT ne-tworks.
Another example of se-curity measures that emerged only recently, are virtualized solution
protection systems, for which traditional products proved to be ineff ective, either due to inability to operate within the virtualized environment, or resource overutilization.
