DEMYSTIFYING THE CLOUD

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DEMYSTIFYING THE

CLOUD

GETTING THE MOST OUT OF OFFICE 365 & WINDOWS AZURE

Pete Lee Michael Lee Aaron Saposnik

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

SWC Introduction



Cloud Definition & Market Overview



Solutions and Demos



Office 365



Microsoft Azure



Power BI / Big Data



Our Approach to the Cloud

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About SWC Technology Partners

SWC is a leading provider of

innovative IT solutions for the

midmarket. For more than 30

years, SWC has excelled at

providing strategic guidance

and delivering best-in-class

solutions tailored to fit

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About SWC Technology Partners

At SWC we get past the hype and help our clients use the Cloud to move their business to new

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What is the Cloud?

scalable IT-enabled

a service

customers using Internet

technologies

services that are

deployed and delivered

over the Internet and are

scalable

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Cloud Deployment Model View

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Public Cloud

 Available to General Public

 Pay-As-You-Go

 Massive Scalability

Private Cloud

 Operated for Single Organization

 Dedicated Cloud (Physical Isolation)

 Virtual Private Cloud (Logical Isolation)

Hybrid Cloud

 Combination of Multiple Cloud Models, e.g.

 Colocation + Private Cloud

 Dedicated Cloud + Public Cloud

 On-Prem + Any Cloud

Cloud Deployment Models

PUBLIC

PRIVATE

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Why Cloud?

Enable Business Reduce Cost Manage Costs Simplify IT

CLOUD IS NOT JUST ABOUT THE MONEY

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Over

-led

.

InformationWeek Analytics

IT and the Cloud

70% of business respondents state that increasing

business agility is more important than economic savings

when it comes to the Cloud . McKinsey & Co.

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Cloud by the Numbers

Estimated global Cloud services market by end of 2016

Gartner

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Cloud by the Numbers

CIOs who indicate that Cloud computing is their top priority

Business Insider

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DYNAMIC WORKPLACE DEVICE EXPLOSION ANALYTICS EVERYWHERE COMPLIANCE & CONTROLS

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HOW WE WORK OLD WAY NEW WAY BUSINESS VALUE Communicating with Colleagues Effectively  Multiple Calls  Multiple Emails  Multiple Interruptions  IMs  Audio/Video Conference  Discussion Boards  Faster Communication  Less Storage  Cost Savings Finding Expertise, People & Knowledge  Social Networks  Connections

 Manual Skills Search

 IM/Presence  Social Computing  Enterprise Search

 No Geographic Limitations  Share Employee Base  Share Skills & Best Practices

Scheduling & Conducting Efficient Meetings

 Traditional Meetings  Multiple Emails

 Lack of Decision Making

 Online Meeting Workspace  Centralized Information  Recorded Outcomes

 More Transparency  Information Stored &

Shared

 Clear DM Process Effectively Sharing

Information & Documents

 Email Multiple Documents  Email Lots of Information  Communication Overload

 Shared Document Location  Updates in Real-Time  IM for Live Meetings

 Accessible Information  Higher Productivity

 Establish Culture of Sharing

Increasing Innovation & Collaboration  Multiple Calls  Multiple Emails  Communication Overload  Share Updates  Multiple Contacts  IM Online Profile  Informed employees  Less Overhead

 Updates Shared Quickly

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LARGE UNIVERSITY

Profile: University with exponential email growth looking for cost effective yet administration-friendly Cloud email solution

Business Challenge: Offload student and alumni email to the Cloud to reduce infrastructure, management burden and cost

Solution: Leverage Microsoft Office 365 Exchange Online Results:

 Cost savings and predictable cost modeling for future

 Less infrastructure to manage now and later

 End-user adoption and satisfaction

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Office 365 Lessons from the Field

Not Including End-Users from the Beginning

O365 as just a Technology Impact

Not fully preparing infrastructure, identity,

security, management

Develop a Roadmap

Understand Change Impact to the Organization

User Adoption is key!!

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Microsoft O365 | Unique to Different Users

BUSINESS & IT LEADERS

END USERS IT SUPPORT PROJECT TEAM

 Engage and manage stakeholders

 Communicate regularly via stakeholder meetings  Identify and encourage the

use of super users  Understand Information

Security Policies and communicate changes

 Collaborate throughout the project

 Share education documentation

 Define roles needed for ongoing support

 Create transition plans to ensure knowledge transfer

 Engage throughout project

 Provide documentation for IT end user support

 Monitor help requests and provide troubleshooting documentation as needed

 Obtain key IT Help Desk metrics to determine lessons learned

 High rate of user adoption to new tools, technology and processes

 Office365 benefits and features are maximized leading to innovation, speed and efficiency within the organization

 Business results realized

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Microsoft O365 | Successful Deployment

FOCUS ON PEOPLE, PROCESS & TECHNOLOGY

CHANGE

MANAGEMENT

BUSINESS VALUE

TECHNOLOGY

 Change Impact  Training  Use Cases  Communications  Process Optimization  Migration Management  Assess Environment  Design & Analysis  Policies & Standards  Mobile Device

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Microsoft O365 | SWC Project Approach

ANALYZE & PLAN

DESIGN & IMPLEMENT

PILOT

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Windows Azure | Immediate Midmarket Impact

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MARKETING & FULFILLMENT COMPANY

Profile: Innovative company trying to generate new revenue stream

Business Challenge: Create competitive advantage by launching a new line of business application with minimal capital, time and resources

Solution: Azure IaaS used to create the new application infrastructure via the Virtual Private Cloud model

Results:

 Launched new application and created innovative revenue stream

 Virtually no capital investment in infrastructure to enable the application

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Windows Azure | DR & Recovery

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Windows Azure | Develop, Test, Run Your Apps

DEPLOY ANYWHERE WITH NO LOCK-IN

EASY VM PORTABILITY IF IT RUNS ON HYPER-V, IT RUNS IN WINDOWS AZURE

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DIGITAL MARKETING FIRM

Profile: Rapidly growing company, looking for innovative application platform to expand market share

Business Challenge: Develop Cloud-based marketing services platform with minimal capital investment

Solution: Azure AppDev team created a new marketing services application platform leveraging the Cloud

Results:

 Customer able to reach larger group of target audience and generate new revenue stream

 Scalable, secure and manageable Cloud application platform with minimal infrastructure cost

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Azure Cloud Lessons from the Field

Not Including End-Users from the Beginning

Taking an Ad Hoc, Shotgun Approach

Thinking the Cloud is Only About Saving $$$

Start Small and then Grow

Include the Cloud in your Business Strategy

-Cloud Fits All

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Windows Azure| Project Approach

ANALYZE & PLAN

DESIGN& IMPLEMENT

PILOT

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Microsoft Power BI for Office 365

Self-Service BI with the Familiarity of Office and the Power of the Cloud

1 in 4 enterprise customers on Office 365 1 Billion Office Users

Analyze Visualize Share Find

Q&A

Mobile Discover

Scalable | Manageable | Trusted

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Microsoft Power BI for Office 365

Analyze Visualize Share Find Q&A Mobile Discover

Search, access and transform public and internal data sources with Power Query

Share data views and workbooks refreshable from on-premises and cloud based data sources, with

Power BI Sites

Easy data modeling and lightning fast in-memory analytics with

Power Pivot

Bold new interactive data

visualizations with Power View and

Power Map

Ask questions and get immediate answers with natural language query

Mobile access through HTML5 and touch optimized apps for Windows 8, RT and iOS tablets

Scalable | Manageable | Trusted

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

HD Insight is

Hadoop

Distribution



Available as a Windows Azure Service



Empowers Organizations with New Insights on Previously

Untouched Unstructured Data, While Connecting to the Most

Widely Used BI Tools on the Planet

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BI Lessons from the Field

Not Including End-Users from the Beginning

Focusing only on Tools and not the Data

Trying to Address Every Need in One Project

Start Small and then Expand

Include User Enablement Assets for Adoption

Address Data Quality as part of your BI Strategy

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At SWC we work with you to figure out the best way to

leverage the

Cloud

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WHERE DO I START WITH THE CLOUD?

No More Ad Hoc helps customers make sense out of the Cloud and set up a Cloud Game Plan

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REAL ESTATE COMPANY

Profile: Growing organization with heavy dependence on technology

Business Challenge: Ready to make large investment in infrastructure, needed guidance on whether the Cloud is a viable option

Solution: SWC Cloud Advisory Services provided comprehensive analysis of Cloud options, technical feasibility, cost models, business and technology risks Results:

 Cloud options that make sense for the business

 Clear path toward the Cloud

 Apps and services can be migrated to the Cloud

 Apps and services that should stay on-premises

SWC Cloud | Advisory – Case Study

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Get Started with Low Hanging Fruits

CLOUD CONSUMERS

PLATFORM (PaaS)

Azure SQL / App Dev

INFRASTRUCTURE (IaaS)

Azure Infrastructure for New Applications, Development / Test Offsite Replication / Recovery of Critical Workloads, ADFS for O365

Infra s truc ture Pl a tf or m S of tw a re SOFTWARE (SaaS)

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Our

Cloud Solutions

include:

SWC Cloud Portfolio

Cloud Advisory

Network

Cloud

Recovery

Cloud

Software

Cloud

AppDev

X

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

Up to 1 Day of Microsoft-sponsored Cloud Assessment

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Focused on Microsoft Cloud Solutions



Requirements Gathering



Initial Design Thoughts

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Additional Services Scope



Cloud Roadmap

Next Steps with SWC Cloud Solutions

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