SAP WORKFORCE MANAGEMENT 3.0: LEARNING MAP FOR SOLUTION CONSULTANTS

SAP WORKFORCE MANAGEMENT 3.0: LEARNING MAP FOR SOLUTION CONSULTANTS

RECENT UPDATES VIEWER SOFTWARE SEARCH

STEP 1: LEARN WHAT YOU NEED

STEP 2: PREPARE FOR YOUR PROJECT

„ Learn which implementation tools, guides, and support are available

„ Learn how to access the tools and content and how to get support

LIVE EXPERT SESSIONS (in prep.) Q & A

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Update Your Core Competence - Must Know

SAP Workforce Management Overview Open/Close Duration: 3:13 hours At the end of this unit you will be able to:

„ Explain Workforce Management „ Describe SAP Workforce Management

„ Describe Configuration points of SAP Workforce Management

„ Describe the Business Variables required for a SAP Workforce Management implementation

WFM Solution Introduction Presentation (PDF)

112 mins (47 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Explain Workforce Management

„ Describe the SAP Workforce Management solution

„ Describe the configuration points for SAP Workforce Management

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WFM Laying the Foundation Presentation (PDF)

81 mins (34 pages) December 2006

At the end of this unit you will be able to:

„ Explain and describe the business variables required for SAP Workforce Management „ Describe Organization Management requirements

„ Describe Business Partner requirements

„ Describe Global and Operation settings requirements „ Describe addition data requirements

„ Describe and configure Schedule Track

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Focus Area: Employee Maintenance

WFM Employee Maintenance Open/Close Duration: 2:48 hours At the end of this unit you will be able to:

„ Explain Employee import requirements

„ Explain WFM Employee Maintenance views and processes

WFM Employee Maintenance Presentation (PDF)

168 mins (70 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Describe Maintaining Employees in SAP Workforce Management

„ Navigate through the Employee Maintenance views in SAP Workforce Management „ Describe the Personnel Action process

„ Describe the WFM Employee Maintenance iViews „ Describe Time-Off Requests in SAP Workforce Management

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WFM Forecasting Process Open/Close Duration: 6:23 hours At the end of this unit you will be able to:

„ Explain Forecasting in SAP Workforce Management „ Describe the variables required for a successful Forecast „ Describe Workload Generation

„ Describe the variables required for successful Workload Generation

WFM Forecasting Overview Presentation (PDF)

105 mins (44 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Explain Forecasting and the processes involved in the Forecasting process „ Explain Volume Forecasting

„ Describe the variables required for Volume Forecasting

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WFM Forecasting Workload Generation Presentation (PDF)

120 mins (50 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Define Workload

„ Describe the variables required to generate Workload „ Describe how the variables impact Workload generation

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WFM Forecast iViews Presentation (PDF)

139 mins (58 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Describe the WFM Forecast iViews

„ Describe the functionality of each of the Forecast iViews „ Describe the information provided in each of the Forecast iViews

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WFM Forecasting Methodologies Presentation (PDF)

19 mins (8 pages) March 2011

Once you have completed this presentation, you will be able to: „ Explain the trended and weighted forecast methodologies „ Be able to calculate forecast using both methods

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Focus Area: Scheduling

WFM Scheduling Process Open/Close Duration: 6:11 hours At the end of this unit you will be able to:

„ Explain the SAP Workforce Management Scheduling process „ Explain the Schedule Modification process

WFM Schedule Creation Presentation (PDF)

211 mins (88 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Explain the SAP Workforce Management Scheduling process „ Describe the variables required for a successful Schedule creation „ Describe the Events scheduling process

„ Describe changes required prior to the scheduling process

„ Describe the Schedule Calculation process and the results of a successful calculation

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WFM Modifying Schedules Presentation (PDF)

160 mins (67 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Explain the business reasons for modifying a schedule „ Describe modifying a schedule in the Daily Schedule iView „ Describe modifying a schedule in the Weekly Schedule iView

„ Describe modifying a schedule in the Individual Schedule iView

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Focus Area: Site Maintenance

WFM Site Maintenance Open/Close Duration: 1:36 hours At the end of this unit you will be able to:

„ Explain SAP Workforce Management Site Maintenance

WFM Site Maintenance Presentation (PDF)

96 mins (40 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Explain SAP Workforce Management Site Maintenance „ Describe process to manage Parameter settings „ Describe process to manage Parameter Groups „ Describe process to manage Organizational Units

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Focus Area: iTime Clock

WFM iTime Clock Open/Close Duration: 1:36 hours At the end of this unit you will be able to:

„ Explain SAP Workforce Management iTime Clock solution „ Configure iTime Clock

WFM iTime Clock Presentation (PDF)

96 mins (40 pages) December 2006

Once you have completed this presentation, you will be able to:

„ Describe the SAP Workforce Management iTime Clock solution „ Describe and configure iTime Clock settings

„ Explain the iTime Clock process in WFM Portal

„ Explain the iTime Clock Administration process in WFM Portal

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Focus Area: WFM Updates

Workforce Management 3.0 EhP01 Updates Open/Close Duration: 4:20 hours At the end of this unit you will be able to:

„ Explain and demonstrate WFM/ESS functionality „ Explain the User Interface Enhancements „ Explain the WFM Transport Functionality „ Explain the Employee Data Interface

„ Explain and Configure the improved Meal/Break functionality „ Explain the WFM iTime Clock Enhancements

„ Explain the Enhancements to the Forecast Parameters

WFM 3.0 EhP01 Update Overview Presentation (PDF)

21 mins (9 pages) June 2007

Once you have completed this presentation, you will be able to understand at a high level the change that are included in WFM 3.0 EhP01.

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WFM ESS/MSS Functionality Presentation (PDF)

52 mins (23 pages) June 2007

Once you have completed this presentation, you will be able to: „ Explain ESS/MSS Functionality with WFM

„ Configure ESS/MSS for WFM

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WFM User Interface Enhancements Presentation (PDF)

40 mins (17 pages) June 2007

Once you have completed this presentation, you will be able to: „ Describe the general WFM User Interface Enhancements „ Describe the new Hot Key Functionality

„ Describe the Manual Edit changes

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WFM Transport Functionality Presentation (PDF)

31 mins (13 pages) June 2007

Once you have completed this presentation, you will be able to: „ Describe the Configuration changes that will be transported „ Describe the Check Function

„ Describe the Comparison List

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WFM Employee Data Interface Presentation (PDF)

31 mins (13 pages) June 2007

Once you have completed this presentation, you will be able to: „ Explain the Employee Attributes that can be updated

„ Explain the details of the Function Modules used for the Employee Data Interface

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WFM Improved Meal/Break Functionality Presentation (PDF)

26 mins (11 pages) June 2007

Once you have completed this presentation, you will be able to: „ Describe the changes to the Meal/Break configuration „ Configure Meal/Break rules for specific labor laws

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WFM iTime Clock Enhancements Presentation (PDF)

28 mins (12 pages) June 2007

Once you have completed this presentation, you will be able to: „ Navigate the new iTime Clock screen

„ Describe the changes to the iTime Clock User Interface „ Describe the steps to Insert and Edit punches

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WFM Forecast Parameter Enhancements Presentation (PDF)

31 mins (13 pages) June 2007

Once you have completed this presentation, you will be able to: „ Describe the changes to Qualified Workload

„ Describe the changes to Filler and Mandatory Tasks „ Describe the changes to Demand Templates

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Focus Area: WFM Updates

Workforce Management 3.0 FP02 Enhancements Open/Close _{Duration: 0:50 hours} At the end of this unit you will be able to:

„ Explain the enhancements to Workforce Management „ Explain the enhancements to iTime Clock

Workforce Management and iTime Clock Enhancements Presentation (PPT)

50 mins (21 pages) November 2007

Once you have completed this presentation, you will be able to:

„ Demonstrate the enhanced editing functions in Workforce Management „ Explain the iTime Clock User Interface customizing options

„ Explain the enhanced iTime Clock functionality „ Explain the iTime Clock off-line capabilities

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Summary Open/Close Summary

After completing the section above, you should:

„ Discuss open issues in the Live Expert Sessions (In Prep.) „ Equip yourself for onsite work in Step 2: Prepare For Your Project Do you think you are now ready for your next project?

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