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(1)

DEVELOPING

NOVEL

APPROACHES

TO

M

ULTI

-D

ISCIPLINARY

S

OFTWARE

D

EVELOPMENT

Technology Strategy Board competition for feasibility study funding

June 26th 2013

Tom Wellings

(2)

OVERVIEW

Objective is to develop novel approaches to early stages of the software development

process. i.e. capturing user requirements and understanding user culture

Targeted at application within smaller projects

Must be multi-disciplinary; i.e. software developers working cross-functionally with people with skills in understanding human behaviour. E.g. user researchers, sociologists, artists

Up to £50k government funding available for business-led collaborative project in

‘Multi-Disciplinary Software Development’

Example outputs: a report on what has been learnt and a R&D roadmap for the

development of a methodology to apply when developing future products and services. N.b. output is not completed software.

(3)

BENEFITS TO PARTNERS

Development of innovative methods for understanding your users and translating into technical requirements

Improved fit of software to clients’ requirements and expectations - better user experience

Access to new skill sets and commercial experience from consortium members

Additional visibility and marketing possibilities through TSB publicity

Business cash flow

(4)

WE ARE LOOKING FOR:

A main partner company that develops software and wants to innovate the way they define and communicate user requirements within projects.

Prospective partners should

>

Have a project(s) in mind starting approximately autumn 2013

>

Be willing to engage their potential end-users early in the project process

>

Be willing to commit some resources in return for the funding (amount to be

(5)

SUGGESTED PARTNERS AND PROJECT

STRUCTURE

• Early-stage project to apply research within • Engagement with end users

Software development

company

• Pitch/application preparation • User research • Project management

Emotive Systems

• Storytelling/narrative development (suggestion)

• Visual brainstorming and role playing

Artist (suggestion)

• Dissemination of learning events • Roll-out within collaborative working

environments

(6)

EXISTING PARTNER CAPABILITIES

Emotive System is an East Sussex consultancy specialising in user experience research and design.

• Extensive experience in designing user research studies and defining product requirements

• Have previously project managed successful Technology Strategy Board projects – including feasibility projects of this type

• Track record in internationally published articles and book chapters on user experience

Stuart Lambert has over 15 years experience delivering large scale, enterprise telephony

solutions, regularly taking the lead on the gathering, understanding and prioritising of end-user

requirements.

• Development and execution of rapid go-to-market strategies for a US-based contact centre application developer.

• Co-founder of Cohub, a coworking community and workspace providing an environment conducive to promotion of creative collaboration amongst members from various industries

www.emotivesystems.co.uk

(7)

APPENDIX

FURTHER

DETAIL

ON

FUNDING

COMPETITION

AND

CRITERIA

FOR

SUCCESSFUL

BIDS

(8)

WHO ARE THE TECHNOLOGY STRATEGY

BOARD?

TSB the are the UK’s innovation agency

They accelerate economic growth by stimulating and supporting business-led innovation

They bring together partners to maximise innovation investment and work on common

goals

They offer funding through competitions, to de-risk development of new products and

services

(9)

WHY

MULTI-DISCIPLINARY SOFTWARE

CREATION

FUNDING COMPETITION ?

Most software methodologies start with aim of understanding the user and the user

context

Often this is done by people without the necessary background, skills or qualifications Specifications end up being vague, incomplete, or difficult to communicate

Development takes longer and costs more than planned with inadequate results

Thus there is a need for new methodologies and tools that are workable for short timescales and tight budgets

(10)

WHAT ARE TSB LOOKING FOR?

Novel approaches to critical parts of the software development process

>

e.g. capturing user requirements, understanding user culture

Pre-industrial R&D which could seed:

>

Further development of effective business methodologies suitable for small projects and budgets

>

Ways of engaging multiple disciplines in software design

(11)

WHO TSB WOULD LIKE TO BE INVOLVED

Software developers working cross-functionally with people with skills related to understanding or explaining human behaviour

>

e.g. anthropologists, literature and narrative specialists, sociologists, user researchers, psychologists, artists, performers...

Developers could belong to…

>

Software companies who want to do things differently

>

Non-software companies who develop software in-house

(12)

WHAT IS A TSB FEASIBILITY STUDY?

Must be business-led and collaborative

Max project costs = £66,666

Up to 75% public funding of total project cost for SME business partners

>

Eligible: Labour costs, overheads, materials , capital equipment usage, sub-contracts , travel & subsistence

(13)

PROJECT EXAMPLE

Softco commissioned to build software for a client

Softco would like to understand how it could work with a sociologist to better capture user requirements

Softco and user researcher work together on the early stages of software design, aiming for greater user satisfaction and lower total development costs

Project outcome: a report on what has been learnt and a R&D roadmap for the

development of a repeatable methodology for incorporation into new Softco products and services

(14)

KEY

QUESTIONS

THAT

NEED

TO

BE

ADDRESSED

(15)

THE BUSINESS PROPOSITION

Q1 - What is the business opportunity that this project addresses?

>

Have you identified a viable business opportunity?

>

Is it clear you understand the dynamics of the market?

Q2 - What is the size of the market opportunity that this project might open up?

>

Has the “size of the market” been quantified and where possible, has evidence been given?

(16)

THE BUSINESS PROPOSITION

Q3 - How will the results of the project be exploited and disseminated?

>

Is it clear how your consortium plans to exploit the results?

Q4 - What economic, social and environmental benefits are the project expected to

deliver to those inside and outside of the consortium and over what timescale?

>

Is it clear how your consortium will benefit from the project?

>

Have you quantified the value of the output and how it will be disseminated?

>

Who else will benefit from the project and how?

>

Will there be any social or environmental impacts? If these are negative how will they be mitigated?

(17)

THE PROJECT DETAILS

Q5 - What technical approach will be adopted and how will the project be managed?

>

Have you described the main technical objectives, methodology and the project plan?

>

Have you explained how the project will result in substantial and lasting changes?

Q6 - What is innovative about the project?

>

Does the project present both commercial and scientific innovations?

>

Have you provided evidence such as patent search of this innovation?

(18)

THE PROJECT DETAILS

Q7 - What are the risks (technical, commercial and environmental) to project success?

What is the project’s risk management strategy?

>

Have you identified the risks for your project; technical, commercial, managerial, environmental and others?

>

Have you outlined how the risks will be managed and mitigated?

Q8 - Does the consortium have the right skills and experience and access to facilities to

deliver the intended benefits?

>

Why are you the consortia best placed to do this project?

>

Have you adequately demonstrated your consortia’s proven track record?

>

Have you successfully completed other innovative R&D projects?

(19)

FUNDING AND ADDED VALUE

Q9 - What is the financial commitment required for the project?

>

Do not simply write out the finance table!

>

Have you explained the funding model & cost break down for the project?

>

Is the budget realistic and appropriate? – underestimating cost is as bad as

overestimating costs

>

Have you explained and justified any significant costs e.g. subcontracting or travel?

>

Have you articulated and quantified the amount of investment required to deliver the

(20)

FUNDING AND ADDED VALUE

Q10 - How does the financial support from the Technology Strategy Board and its funding

partners add value?

>

Will the TSB investment increase the amount of Research and Development undertaken in the UK?

>

Have you explained and justified why you are not fully funding the project yourselves?

>

Have you explained how the project would be undertaken differently with TSB investment?

>

What are the implications of the TSB funding? What does it mean to the project, idea and exploitation?

(21)

FURTHER INFORMATION

Technology Strategy Board competition overview

https://www.innovateuk.org/competition-display-page/- /asset_publisher/RqEt2AKmEBhi/content/developing-novel-approaches-to-multi-disciplinary-software-development#

Tom Wellings – Director Emotive Systems

[email protected]

References

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