Software Announcement October 10, 2006
3Com IP Telephony Suite helps you create your
IP telephony solutions with the function you need
to more forward
—
off PBX-based alternatives
Overview
3Com IP Telephony Suite can be implemented on centralized System i platforms using a resilient IP network, or on distributed System i platforms to provide highly available IP communications resilient to WAN outages. The suite:
• Supports traditional voice and multimedia communications
• Enables multisite deployments with carrier-class distributed architecture
• Allows cost-effective centralized management and configuration for all remote sites and servers
• Scales from a few hundred to over 50,000 users
• Supports SIP-based endpoints and applications that include voice, video, instant messaging, conferencing, telecommuter mobility, and presence
• Delivers a comprehensive set of legacy private branch exchange (PBX) features to SIP phones and analog phones
• Runs concurrently on the same server with other 3Com IP telephony applications
• Works with single-line and multiline phones
• Permits smooth, incremental migration to IP communications using digital and analog gateways
• Allows multiple phone appearances to an extension
• Supports hard- and soft-operator consoles
Key prerequisites
System i5 model 520, 550, 570, or 595 and i5/OS V5R3 or V5R4 Planned availability date
November 3, 2006
At a glance
3Com telephony solutions deliver highly scalable, resilient IP communications with full-featured telephony services and Session Initiation Protocol (SIP)-based multimedia capabilities.
• Economically expand services to multiple sites
• Ensure business continuity
• Integrate compatible SIP-based applications
• Centralize management to help lower costs
• Secure your environment
For ordering, contact:
Your IBM representative, an IBM Business Partner, or the Americas Call Centers at
800-IBM-CALL Reference: AE001
This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.
Description
IP telephonyBenefit from one integrated, secure, and reliable telephony solution delivered by two industry leaders
• Lower traditional telephony costs and enhance productivity with IP telephony solutions
• Implement a complete IP telephony solution on one easy-to-manage system using System i management tools
• Extend the advantages of simplicity, integration, vertical growth, and security to IP telephony communications
Companies everywhere want to extract business advantage from every technology in the enterprise especially customer-facing communications such as their telephony systems. At the same time, many companies face the challenge of an overly complex IT environment. They are seeking an integrated business system that can help them become more responsive to their customers, improve productivity, operate without interruption, and secure their data and communications without large upfront investments in time, skills, or money. 3Com convergence software and System i platforms deliver the perfect solution for achieving these benefits.
Switching from traditional to IP telephony systems: Companies of all sizes are replacing traditional phone systems with IP telephony solutions to realize both the productivity benefits of easily accessible advanced applications and the infrastructure cost savings resulting from a single, converged voice and data network. There are so many reasons for making the switch to IP telephony that deciding factors vary from one enterprise to another. However, the most common benefits cited by small and midsized companies can be categorized in two areas: cost savings and business advantage.
Cost savings can result from implementing and maintaining a single communications infrastructure across multiple offices. Converged systems can be easier to manage and modify as business needs evolve. In addition, companies may experience lower long distance calling fees by reducing or eliminating toll charges as phone services become supported by their LAN and WAN connectivity, rather than exclusively by the public switched telephone network (PSTN).
Business advantages are driven by increased productivity and enhanced collaboration among employees, clients, and partners. These benefits result from cutting-edge IP-based applications. Unified messaging offers IP telephony users voice mail and e-mail integration and “find me, follow me” capabilities. Advanced collaborative applications such as instant messaging, presence, and highly scalable audio conferencing save time and effort. IP contact centers help drive customer satisfaction and business revenues. IP telephony solutions built on open architectures and industry standards like Session Initiation Protocol (SIP) also provide the most flexibility to connect to the third-party applications the business requires.
3Com IP telephony solutions: 3Com IP telephony solutions enable companies to implement a next-generation, multimedia IP communications system that uses the Internet Engineering Task Force (IETF) SIP standard. With support of a robust set of productivity-enhancing applications and advanced phone
features traditionally supplied by PBX systems, 3Com solutions help organizations migrate to an open, IP-based communications system in increments that best fit business objectives. Their centralized administration, configuration, and management can lower installation and operating costs and optimize IT staff as the system is implemented throughout an organization. For further investment protection, 3Com IP telephony helps ensure business continuity with a distributed, replicated architecture that can deliver full-function services at any site even during a WAN failure.
System i platform: Enterprises are familiar with how the System i family can help simplify IT environments and reduce operating costs by freeing people and resources to focus on business growth. The System i product line can help create an environment where business processes are integrated across the value-chain, and employees can quickly respond to any customer or partner demand, market opportunity, or external threat. System i platforms are designed to be easy to operate and maintain. They support all critical business applications with a single, integrated system that can now enable both full-featured data and voice communications. The database, performance tuning, backup, reporting, communications, Internet connectivity, and file and printing serving are built in, as are security features that can help businesses meet regulatory requirements and safeguard critical data across all of these application environments. By embracing open standards, System i platforms give organizations broader choices and a greater ability to use already installed systems, eliminating requirements and the expense of additional servers and added complexity.
IP messaging
3Com messaging is a comprehensive set of communication services designed to enhance productivity through location-independent access to an integrated messaging environment.
3Com IP messaging includes an advanced range of interactive services that helps enterprises better manage their communications and increase the productivity of their workforce. The 3Com solution lets users consolidate voice mail, e-mail, and faxes into a single inbox for location-independent retrieval and management. They can also schedule the times when messages are delivered, and send voice mails to individuals or groups using extensive and easy-to-maintain distribution lists. With “find me, follow me” services, users can manage how they are contacted, while maintaining their own anytime, anywhere access to messages.
The IP messaging auto-attendant enables you to develop your own interactive voice response services, such as establishing dial-by-name directory functions or automated caller-specific call routing. Callers can be directed to prerecorded announcements and voice forms, and their answers to a predetermined set of questions can be captured. In addition, an unlimited number of company switchboard, departmental, or even personal auto-attendants on direct inward dial numbers can be configured.
Optimize services based on user need: Administrators can customize 3Com IP messaging services. Though groups of users are generally allocated a predefined class of service ranging from a simple voicemail box to a comprehensive unified messaging mailbox with integrated e-mail and fax, almost every feature of the mailbox can be tailored to match the exact needs of any group or single user in the organization.
Migrate seamlessly from legacy voice systems: The IP messaging application receives user connections either directly from SIP-compliant phones or from legacy PBXs or the PSTN through SIP Voice over IP (VoIP) gateways that connect to the messaging system. These options let enterprises deploy the software as either a stand-alone centralized messaging application integrated with existing voice systems or as part of a complete migration to IP telephony and SIP-based services.
Flexibly scale for multisite deployment: 3Com IP messaging services are based on location-independent platforms and software that can be centralized or distributed across multiple sites for flexibility and scalability in a geographically dispersed organization. Business continuity: The IP messaging solution offers network-based redundancy to ensure market-leading business continuity. Primary and secondary platforms can synchronize stored messages using real-time mirroring for high service availability. The application can also revert to another IP messaging platform without disruption should it detect a phone system failure.
IP conferencing
With 3Com IP conferencing, you can use your IP network to cost-effectively enhance collaboration. Simple-to-establish and easy-to-manage conferencing — both scheduled and ad hoc — helps you improve communications of project teams and strengthen interactions among employees, suppliers, business partners, and customers.
• Audio conferences among participants calling in from the PSTN or using phones connected to legacy PBXs or SIP-based phones directly connected to the IP network.
• Video conferences from video-capable SIP clients that support the H.263 video codec. The 3Com Convergence Client used with a USB Webcam from any laptop or desktop PC can provide this capability.
• Desktop sharing that lets users view and interact with the desktop of a colleague. Detailed collaboration can occur to expedite the development and review of documents created in any PC application.
Simplify multimedia collaboration: 3Com conferencing helps you reduce telecommunications costs and enhance collaboration. Workers can quickly and easily establish an ad hoc or scheduled conference session over the IP network for up to 100 participants with one intuitive desktop tool, the 3Com Convergence Client. With a single portal to integrated voice, video, data, and messaging services, communication can easily take place with whatever media is most convenient and appropriate to the subject matter.
Expand collaboration options: With low-cost Webcams and click-to-conference functionality, several co-workers can participate in a high-quality video conference and share data files without the need for an expensive video conferencing facility or a conference administrator.
IP presence
Optional presence services let you know which employees are currently using their 3Com IP phone. Working with other components of the 3Com IP telephony solution that use SIP, IP conferencing and presence capabilities offer advanced services such as presence publishing.
Presence publishing supports SIP Instant Messaging and Presence Leveraged Extensions (SIMPLE) clients, allowing them to receive availability information from other clients that are registered with the 3Com IP telephony solution. These clients include the 3Com Convergence Client and 3Com SIP-compliant IP phones.
View the availability of colleagues: Presence indicators on the 3Com Convergence Client show the on-hook/off-hook status of 3Com IP phones and the availability of colleagues, increasing user productivity and reducing reliance on voice mail. A conference host can eliminate time-consuming roll calls by using similar capabilities to monitor the presence of conference attendees.
IP convergence
3Com on the System i platform provides a desktop application delivering integrated, productivity-enhancing access to high-value business communications services such as IP and video telephony, voice mail, conferencing, collaboration, presence, and instant messaging. The convergence software is included with all standard phone licenses.
The 3Com Convergence Client acts as a personal portal that lets users conveniently take advantage of a variety of interpersonal communications functions, including telephony, audio and video conferencing, messaging, presence, document sharing, and instant messaging from any standard PC running Microsoft Windows. The client is compliant with the SIP, and uses SIP for instant messaging and presence SIMPLE for standards-based, secure services.
Easily integrate advanced business applications: The Convergence Client can be cost-effectively integrated into the enterprise network and distributed to users with minimal installation and maintenance requirements. IT staff can easily make the client part of a standard enterprise desktop software package.
Leverage standards-based interoperability: SIP-enabled software that can be deployed anywhere on an enterprise IP network, the 3Com Convergence Client enables portability of user identity and standards-based multimedia communications features.
Provide easy access to conferencing services: With the client and a 3Com IP conferencing server, users can create an instant ad hoc conference call by simply dragging and dropping names instead of having to set up a conference bridge beforehand and waiting for attendees to join the call at the appointed time. A mouse click adds video to the conference or enables collaborative data sharing and real-time document reviews.
Increase worker productivity: The Convergence Client speeds everyday business communications by making voice, video, presence, instant messaging, voice mail, and desktop sharing available through one easy-to-use interface. Increased control of collaborative services lets enterprises respond more effectively to the needs of customers, clients, and vendors.
• People are easier to reach.
• Information can be accessed and disseminated more efficiently.
• Issues can be addressed and resolved more quickly. Optimize contacting co-workers: A presence icon on the interface screen indicates the availability of colleagues, helping establish direct contact among co-workers and
reducing protracted voicemail exchanges and telephone tag. Calls can be easily initiated by clicking on the icon. By leveraging a converged network, the client enables faster cycle times and more efficient supply chain activities.
Seamlessly control 3Com desk phones: Because the client can be associated with a physical IP phone such as the 3Com 3102 Business Phone, it allows use of a conventional handset while enabling control of telephony functions such as voice calls, audio conferencing, and voicemail access from the PC client.
3Com software licenses
3Com IP Telephony Server license gives the right to use IP telephony software on any System i model running the IP telephony software. You need to purchase an IP telephony phone license to make it functional. The IP telephony application provides an easy-to-access, rich set of telephony features.
• Supports high availability and secure operations
• Accommodates telephony installations ranging from individual small offices to multinational networked sites
• Allows deployment of four- or five-digit dialing plan for the entire enterprise
3Com IP Messaging Server license gives you the right to use IP messaging software on any System i model. This is used of IP messaging only. You need to purchase an IP messaging seat license to make it functional. IP messaging provides a robust, reliable centralized messaging solution for medium to large enterprise. 3Com IP messaging is extremely flexible, with standard features for voice, fax, and e-mail messaging. It has an all-IP, SIP-based architecture. The messaging application also allows for PBX integration and voice mail system replacement.
3Com IP Conferencing Server license gives the right to use IP conferencing software on any System i server. You need to purchase an IP conferencing seat license and the DVD media to make it functional. It uses IP networks to cost-effectively enhance collaboration between workers at remote sites. It allows for audio conferencing among participants calling in from the PSTN or using phones connected to legacy PBX or SIP-based phones directly connected to IP network. The optional presence module shows the availability of colleagues.
3Com IP Call Records Server License enables a desktop application that can pull reports from the 3Com accounting suites and generate extensive reports on call usage, performance, and IP messaging usage. One license is needed per server.
3Com IP Authentication/Directory Server License License to access Authentication and Directory server. One license is needed per server.
3Com IP Messaging Seat License Provides voice mail functions including leaving voice mail, basic auto attendant, message forwarding, message waiting indication, e-mail client integration, “find me, follow me,” and fax mail.
3Com Text to Speech — English Port License
Text to speech e-mail reader for U.S. English, including VCX middleware and Scansoft nonrebranded Speechify engine.
3Com Text to Speech — Latin American Spanish Port License
Text to speech e-mail reader for Latin American Spanish, including VCX middleware and nonrebranded ScanSoft Speechify software with Latin American text-to-speech engine.
3Com device licenses 3Com IP Standard Phone License
Phone License (one-port/unit-based) permits connection of a 3Com 3102/3103 phone to telephony system; one license per phone is required for operation. Also included with the Standard Phone License is the 3Com Convergence Client license.
3Com IP Basic Phone License
Phone License (one-port/unit-based) permits connection of a basic 3Com 3101 phone to telephony system; one license per phone is required for operation;
3Com IP Third Party Phone License
Phone License (one-port/unit-based) permits connection of a third-party IP phone to the telephony system; one license per phone is required for operation;
3Com IP Standard 50 Phone License
Phone License permits connection of a standard 3Com 3102/3103 phone to the telephony system; the license supports up to 50 phones.
3Com IP Basic 50 Phone License
Phone License permits connection of a basic 3Com 3101 phone to the telephony system; the license supports up to 50 phones.
3Com IP Standard 250 Phone License
Phone License permits connection of a standard 3Com 3102/3103 phone to the telephony system; the license supports up to 250 phones.
3Com IP Basic 250 Phone License
Phone License permits connection of a basic 3Com 3101 phone to the telephony system; the license supports up to 250 phones.
3Com IP Standard 1000 Phone License
Phone License permits connection of a standard 3Com 3102/3103 phone to the telephony system; the license supports up to 1,000 phones.
3Com IP Basic 1000 Phone License
Phone License permits connection of a basic 3Com 3101 phone to the telephony system; the license supports up to 1,000 phones.
3Com Analog FXS Media Gateway 1-Port License
Single-port license to permit connection to FXS Media gateway.
3Com IP Audio Conferencing 25-Port License
Conference port license permits connection to the conferencing system. It allows for up to 25 ports. 3Com IP Audio Conferencing 1-Port License
Single-port license to permit connection to the FXS Media gateway.
3Com IP Presence 200 Client License
Presence licence permits connection to a presence server in the system and allows for up to 200 clients. IP presence allows for publishing the presence maintained by the system, contact list, on hook, off hook, online, or offline through SIMPLE-based instant messaging.
3Com Network Management Licenses 3Com Enterprise Management Suite V2.1 with license to manage 250 devices
3Com Enterprise Management Suite: Provides extensive management services for managing the 3Com data and voice network elements and also any other SNMP-compliant devices. Provides license to manage 250 devices.
3Com Enterprise Management Suite V2.1 with license to manage 1,000 devices
3Com Enterprise Management Suite: Provides extensive management services for managing the 3Com data and voice network elements and also any other SNMP-compliant devices. Provides license to manage 1,000 devices.
3Com Enterprise Management Suite V2.1 with license to manage 5,000 devices
3Com Enterprise Management Suite: Provides extensive management services for managing the 3Com data and voice network elements and also any other SNMP-compliant devices. Provides license to manage 5,000 devices.
3Com Enterprise Management Suite V2.1 with Unlimited Node License
3Com Enterprise Management Suite: Provides extensive management services for managing the 3Com data and voice network elements and also any other SNMP-compliant devices. Provides license to manage unlimited devices.
3Com Integration Kit for HPOV Network Node Manager Helps interface with HP OpenView network.
3Com Integration Kit for IBM Tivoli Netview Helps interface with IBM Tivoli NetView.
Section 508 of the U.S. Rehabilitation Act
IBM makes no representation about the Section 508 status of the third-party electronic and information technology product in this offering. Contact the vendor for specific, current information on the Section 508 status of this product.
Product positioning
3Com IP telephony solutions on System i platforms let enterprises implement the newest, standards-based technology while leveraging current or future infrastructure investment. Using SIP, they offer a rich set of productivity-enhancing applications with many of the traditional phone features of a PBX. Their centralized administration, configuration and management capabilities can lower installation and operating costs, optimizing IT implementation activities. In addition, 3Com IP telephony solutions support business continuity with a distributed, replicated architecture, ensuring full-function telephony at any site even during a WAN failure.
Key benefits
Economically expand services to multiple sites: Using an industry-standard Linux operating system, 3Com IP telephony solutions offer a distributed multisite architecture that can meet the needs of organizations from a few hundred to over 50,000 users. They can be deployed on centralized System i platforms for campus sites or distributed on System i platforms located in the branches of a multisite organization. For additional cost savings, 3Com IP telephony solutions can run concurrently on the same platform with other 3Com applications such as IP messaging and IP conferencing. Ensure business continuity: Regardless of where users are located, their profiles are replicated to a secondary platform for maximum system resilience. In the event of a local failure, service continues automatically from the backup platform, which may be installed at the same site or at a separate location. Distributed architecture ensures that remote sites do not lose telephony services even if the WAN fails and the site becomes isolated. Integrate compatible, SIP-based applications: SIP-based applications enable easy integration of messaging, conferencing, presence, mobility and contact center services throughout an enterprise. For further interoperability assurance, 3Com conducts rigorous testing of selected devices and applications with third-party solutions as part of its Open Network Technology Partner Program.
Centralize management to lower costs: 3Com IP telephony architecture allows all of the System i platforms running the 3Com IP telephony software to be managed centrally. User profiles and dial plans can be preconfigured centrally and distributed throughout an organization with ease.
Be assured of a secure environment: To protect applications as part of an enterprise-wide security strategy, the software runs on a security-hardened version of the Linux operating system and is safeguarded by integrated firewalls.
Select the offering that best meets your needs
Dedicated platform: For those clients who want to isolate their telephony workloads within a single affordable box, IBM offers Telephony Express, a set of four packages that include 3Com software combined with a System i5 server. Telephony Express is the most aggressively priced solution from IBM, specifically designed to generate interest while demonstrating competitiveness in the telephony marketplace.
There is nothing technically enabled or disabled to make the Telephony Express a dedicated system for telephony. It is positioned and sold to satisfy your need to isolate the telephony workload from traditional business applications.
Multiworkload platform: If you have traditional business applications and are now investing in the benefits provided by IP telephony on System i platform, you can purchase a Standard or Enterprise Edition and complement it with the purchase of 3Com hardware and software. There is no special packaging, but rather a robust set of features that can be selected to build an IP telephony solution to run right alongside traditional business applications on the same system but in separate partitions.
Installed platform: If you have extra capacity on your existing System i5 server, you can purchase the 3Com hardware and software required to complete your solution. All you need is a System i platform with POWER5 technology running i5/OS V5R3, or later.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter 206-257
https://www.ibm.com/partnerworld/ mem/sla.jsp?num=206-257
Trademarks
System i, i5/OS, System i5, and POWER5 are trademarks of International Business Machines Corporation in the United States or other countries or both.
Tivoli and NetView are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Microsoft and Windows are trademarks of Microsoft Corporation.
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
Other company, product, and service names may be trademarks or service marks of others.
IBM United States
Announcement
Supplemental Information
October 10, 2006
Offering Information
Product information is available via the Offering Information Web site
http://www.ibm.com/common/ssi
Publications
No publications are shipped with these programs.
Technical information
Hardware requirements: IBM System i model 520, 550, 570, or 595
Software requirements: i5/OS V5R3 or V5R4
Planning information
Packaging Media hardware
• 3Com IP telephony, messaging, and conferencing software is delivered on DVD for you to load onto the System i platform.
• 3Com IP contact center software is delivered on DVD for you to load onto the System i platform.
Security, auditability, and control
3Com Telephony Software uses the security and auditability features of the i5/OS operating system. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Software Services
IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a software services sales specialist, visit
http://www.ibm.com/software/sw-services/
Ordering information
Orders will be accepted beginning October 24, 2006. Charge metric
Part number or
Program name PID number Charge metric 3Com Telephony 5639-3CM Per Server Suite for
IBM System i
Server: A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A proof of entitlement (PoE) must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.
This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.
3Com Telephony Suite for IBM System i (5639-3CM) Charge features
Initial order
5639-3CM
Per Server Per Server
Per Server
Per Server
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Telephony Server
0001
License
Server License
0002
Express Package
Conferencing
0003
Call Records
0013
Authentication/
0011
Directory
5639-3CM
Per User
Per User
Per User
Per User
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Messaging (Seats)
0008
Messaging (Seats)
Express Package
0009
Text to Speech --
0010
English
Text to Speech --
0012
Spanish
5639-3CM
Quantity Quantity Quantity Quantity
of 1
of 25
of 50
of 100
Standard Phone
0029
0030
License
Standard Phone
License Express
0031
Basic Phone License
0042
0043
Third Party Phone
0021
License
Analog FXS Media
0006
Gateway 1 License
Analog FXS Media
0007
Gateway 1 License
Express Package
IP Presence 200
0016
Client
Integration Kit for
0020
HPOV Network Node
Manager
Integration Kit for
0015
IBM Tivoli Netview
3Com IP Telephony,
0018
Msg, and
Conferencing on DVD
Messaging -- Server
0004
Messaging -- Server
0005
Express Package
5639-3CM
Port Lic.
Port Lic.
Port Lic.
Port Lic.
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Audio Conferencing
0036
0037
5639-3CM
Per Seat
Per Seat
Per Seat
UN-Blk of 250 UN-Blk of 1000 BLK of 5000 limited
Standard Phone
0032
0034
License
Standard Phone
0033
0035
Lic. Express PKG
Basic Phone Lic.
0044
0045
Third Party Phone
0028
License
Enterprise
0038 0039 0040
0041
Management
Suite V2.1
Messaging (Seats)
0022
Messaging (Seats)
0023
Express Package
No-charge features
Supply features
Feature
number
Supply Media Feature
5809
3Com IP Telephony Suite 1Yr SW Maintenance (5771-3CM) Charge features
Initial order
5771-3CM
Per Server Per Server
Per Server
Per Server
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Telephony Server
1030
License
Messaging -- Server
1012
Conferencing
0992
Call Records
1022
Authentication/
1026
Directory
5771-3CM
Per User
Per User
Per User
Per User
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Messaging -- Seat
1034
Text to Speech --
0990
English
Text to Speech --
1024
Spanish
5771-3CM
Quantity Quantity Quantity Quantity
of 1
of 25
of 50
of 100
Standard Phone
1049
1050
License
Basic Phone License
1045
1046
Third Party Phone
1014
License
Analog FXS Media
1028
Gateway 1 License
Audio Conferencing
1053
1054
IP Presence 200
0994
Client
Integration Kit for
1018
HPOV Network Manager
Integration Kit for
0996
Tivoli Netview
5771-3CM
Per User
Per User
Per User
UN-Blk of 250 UN-Blk of 1000 UN-Blk of 5000 limited
Standard Phone
1051
1052
License
Basic Phone Lic.
1047
1048
Third Party Phone
1037
License
Ent Management
1041
1042
1043
1044
Suite V2.1
Messaging (Seats)
1040
No-charge featuresSupply features
Feature
number
Supply Media Feature (3CM)
5809
Terms and conditions
Agreement: Supplier′s license terms apply
Limited warranty: Not warranted by IBM. Warranty, if any, provided by supplier. Volume orders: Not applicable
Educational allowance available: Yes, 15% to qualified educational institutions. Note to the Field Communications editor: Include/publish prices on Internet
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. Electronic Services is a Web-enabled solution that provides an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent.
Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your eServer system. It monitors events and transmits system inventory information to IBM on a periodic, customer-defined timetable. The Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Prices
3Com Telephony Suite for IBM System i (5639-3CM) Charge features
Initial order
5639-3CM
Per Server Per Server
Per Server
Per Server
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Telephony Server
0001
License
$2,000
Server License
0002
Express Package
0
Conferencing
0003
$2,000
Call Records
0013
$500
Authentication/
0011
Directory
$1,000
5639-3CM
Per User
Per User
Per User
Per User
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Messaging (Seats)
0008
$60
Messaging (Seats)
Express Package
0009
0
Text to Speech --
0010
English
$1,500
Text to Speech --
0012
Spanish
$1,500
5639-3CM
Quantity Quantity Quantity Quantity
of 1
of 25
of 50
of 100
Standard Phone
0029
0030
License
$150
$7,000
Standard Phone
0031
License Express
0
Basic Phone License
0042
0043
$100
$4,500
Third Party Phone
0021
License
$150
Analog FXS Media
0006
Gateway 1 License
$50
Analog FXS Media
0007
Gateway 1 License
0
Express Package
IP Presence 200
0016
Client
$15,000
Integration Kit for
0020
HPOV Network Node
$1,495
Manager
Integration Kit for
0015
IBM Tivoli Netview
$1,495
3Com IP Telephony,
0018
Msg, and
$100
Conferencing on DVD
Messaging -- Server
0004
$2,000
Messaging -- Server
0005
Express Package
0
5639-3CM
Port Lic.
Port Lic.
Port Lic.
Port Lic.
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Audio Conferencing
0036
0037
$800
$25,000
5639-3CM
Per Seat
Per Seat
Per Seat
Un-Blk of 250 Un-Blk of 1000 BLK of 5000 limited
Standard Phone
0032
0034
License
$30,000
$110,000
Standard Phone
0033
0035
Lic. Express PKG
0
0
Basic Phone Lic.
0044
0045
$20,000
$70,000
Third Party Phone
0028
License
$25,000
Enterprise 0038 0039
0040
0041
Management
$9,995
$17,995
$29,995
$44,995
Suite V2.1
Messaging (Seats)
0022
$15,000
Messaging (Seats)
0023
Express Package
0
3Com IP Telephony Suite 1Yr SW Maintenance (5771-3CM) Charge features
Initial order
5771-3CM
Per Server Per Server
Per Server
Per Server
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Telephony Server
1030
License
$300
Messaging -- Server
1012
$300
Conferencing
0992
$300
Call Records
1022
$75
Authentication/
1026
Directory
$150
5771-3CM
Per User
Per User
Per User
Per User
Blk of 1
Blk of 25
Blk of 50
Blk of 100
Messaging -- Seat
1034
$3
Text to Speech --
0990
English
$75
Text to Speech --
1024
Spanish
$75
5771-3CM
Quantity Quantity Quantity Quantity
of 1
of 25
of 50
of 100
Standard Phone
1049
1050
License
$8
$350
Basic Phone License
1045
1046
$5
$225
Third Party Phone
1014
License
$5
Analog FXS Media
1028
Gateway 1 License
$3
Audio Conferencing
1053
1054
$40
$1,200
IP Presence 200
0994
Client
$750
Integration Kit for
1018
HPOV Network
$190
Manager
Integration Kit for
0996
Tivoli Netview
$190
5771-3CM
Per User
Per User
Per User
UN-Blk of 250 UN-Blk of 1000 UN-Blk of 5000 limited
Standard Phone
1051
1052
License
$1,500
$5,500
Basic Phone Lic.
1047
1048
$1,000
$3,500
Third Party Phone
1037
License
$1,250
Ent Management
1041
1042 1043 1044
Suite V2.1
$1,840
$2,705
$3,830
$6,755
Messaging (Seats)
1040
$750
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer′s credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Order now
To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone:
800-IBM-CALL (426-2255)
Fax:
800-2IBM-FAX (242-6329)
Internet:
[email protected]
Mail:
IBM Americas Call Centers
Dept. Teleweb Customer Support, 9th floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference:
AE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
System i, i5/OS, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
Tivoli, NetView, and eServer are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Other company, product, and service names may be trademarks or service marks of others.
